BUICK Complaints

VEHICLE WILL RANDOMLY MAKE A DOUBLE BONG SIGNAL WITH NO ASSOCIATED WARNING LIGHTS. SOUNDS IS NOT THE SAME AS A SEAT BELT SOUND. WILL OCCUR UNDER VARIABLE CONDITIONS, MOVING STOPPED TURNING, HIGHWAYS, CITY STREETS ETC. HAS BEEN OCCURRING FOR AN EXTENDED PERIOD OF TIME AND CAN OCCUR MULTIPLE TIMES A DRIVING PERIOD. (IE DIFFERENT TIMES YESTERDAY) SOUND APPEARS TO PREDOMINANTLY BE CONCENTRATED ON RIGHT SIDE OF CAR BUT HAS APPEARED TO COME FROM DIRECTLY IN FRONT OF DRIVER POSITION A COUPLE OF TIMES. CONCERNED IT COULD BE A SAFETY CONDITION. UNABLE TO REPLICATE TO DEALERSHIP SINCE OCCURRENCES ARE RANDOM BUT ONGOING .

THE SERVICE ENGINE SOON LIGHT ILLUMINATED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND A P0008 (TIMING CHAIN) CODE WAS DIAGNOSED. AFTER READING NUMEROUS CASES ONLINE ABOUT CATASTROPHIC ENGINE FAILURE, THE CAR WAS PARKED AND I BEGAN DEALING WITH BUICK CUSTOMER SERVICE (CRC) AND LATER WITH THE EXECUTIVE REFERRAL GROUP. THE BUICK BRAND QUALITY MANAGER SAID THAT THE PROBLEM WAS "FIXED" FOR THE 2010 MODEL YEAR AND THAT'S WHY THE GM SPECIAL POLICY #11340C WAS LIMITED TO 2007-2009 MODEL YEARS.THEY REFUSED ANY ASSISTANCE IN FIXING THE ENGINE. HOWEVER, THE GM BULLETIN SB-10052863-6133 SPECIFIES 2007-2012 MODEL YEARS. THE TECHNICIAN THAT PERFORMED THE REPAIRS (AT MY EXPENSE) SAID THAT THE FAILURE WAS IDENTICAL TO THE 2007-2009 VEHICLES. THEY EVEN HAD PARTS ON HAND- WHICH SHOWS THE EXTENT OF THE PROBLEM. AS OF THIS WRITING, THERE ARE 65 OTHER COMPLAINTS IN THIS DATABASE OF THIS PROBLEM ON THE ENCLAVE AND IT'S SIBLINGS. THE NHTSA ID 10052863 LISTS 75 ASSOCIATED PRODUCTS. CLEARLY, THERE ARE MANY MORE 2010 FAILURES IF EVERY PRODUCT IS EVALUATED. THIS IS A SAFETY DEFECT THAT SHOULD HAVE A CAMPAIGN ISSUED. LOSS OF ENGINE POWER AND THE RESULTING LOSS OF STEERING AND BRAKE ASSIST IS CLEARLY A DANGER TO THE PASSENGERS AND ALL SURROUNDING PEOPLE AND PROPERTY. PREVIOUS CAMPAIGNS, SUCH AS THE GM IGNITION SWITCH ISSUE, SHOW THAT LOSS OF STEERING AND BRAKE ASSIST DUE TO LOSS OF ENGINE POWER IS A SAFETY ISSUE. A SERVICE ENGINE SOON LIGHT DOES NOT CONVEY THE POTENTIAL GRAVITY OF THE SITUATION.

FRONT DRIVER SIDE INTERIOR DOOR LEVER FRACTURES BECAUSE OF POOR DESIGN AND CORE MATERIAL CHOICE. PLASTIC LEVER CRACKS WHERE IT CONNECTS WITH THE AXLE THAT ACTUATES THE DOOR LATCH. DRIVER IS TRAPPED IN CAR UNABLE TO EXIT WITHOUT ROLLING DOWN A WINDOW AND REACHING FOR THE EXTERIOR HANDLE OR CLIMBING OUT ANOTHER DOOR. GENERAL MOTORS HAS STOPPED SELLING THE PART LEAVING THE CUSTOMER WITH A DIFFICULT CHOICE AND VERY VERY EXPENSIVE REPAIR THAT IS IN ESSENCE NO BETTER THAN THE OEM PART.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE DRIVING AT LOW SPEEDS, THE BRAKES VIBRATED SEVERELY AFTER THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

CONSUMER RECEIVED RECALL NOTICE FROM GENERAL MOTORS. REGARDING 2014 BUICK VERANO ACCELERATOR PEDAL DEFECT. CONSUMER DOES NOT FEEL SAFE DRIVING VEHICLE. UPDATED 01/12/17*LJ UPDATED 03/02/17*LJ *CN

FUEL PUMP REPACED 2015 , 54000 MILEAGE , THEN FUSE BOX MELTED 1-04-2017 74000 MILEAGE AND WAS STRANDED. FOUND OUT THESE TWO PROBLEMS TIED TOGETHER FROM OTHER COMPAINTS.NO RECALLS OR ANY REIMBURSEMENT. WITH THIS MANY COMPLAINT ISSUES I FEEL SOMETHING SHOULD COME OUR WAY FOR OWNING A BIUCK WHICH I GREW UP BEING TOLD YOU CAN'T GO WRONG WITH A BUICK ... NOT RIGHT. $ 1300 LATER STILL WAITING!

WHILE NORMALLY DRIVING ON AN INTERSTATE HIGHWAY AND ATTEMPTING TO PASS A SEMI TRUCK, THE VEHICLE SUDDENLY WENT OUT OF CONTROL. THE VEHICLE WENT TO MAXIMUN ACCELERATION AND THE BRAKES AND STEERING BOTH FAILED TO RESPOND. THE VEHICLE WENT INTO A SPIN AND CRASHED INTO THE SEMI TRUCK'S REAR TRAILER WHEELS. THE TRUCK RAN OVER THE LEFT FRONT PORTION OF THE VEHICLE, BLOWING BOTH OUTER TIRES ON THE TRUCK AND CRUSHING THE FRONT, LEFT PORTION VEHICLE IN THE PROCESS. THERE WAS NO TICKETS ISSUED BY THE POLICE AGENCY THAT INVESTIGATED THE ACCIDENT. THE INSURANCE COMPANY INVOLVED SETTLED ALL CLAIMS AND TOTALED OUT THE VEHICLE. I REPURCHASED THIS VEHICLE FROM THE INSURANCE COMPANY BECAUSE I WAS DETERMINED TO FIGURE OUT WHAT HAPPENED. IT TOOK ME 3 MONTHS TO FIGURE IT OUT, HOWEVER I HAVE. THE MAIN CAUSE OF THE ACCIDENT WAS GM'S FAILURE TO INSTALL AN ELECTRICAL GROUND STRAP FROM THE ENGINE TO THE CHASSIS. NOW THERE IS NO PATH FOR THE ELECTRICITY TO GET BACK EITHER TO THE ALTERNATOR OR THE BATTERY. WHILE THERE ARE SOME SMALL GROUND RETURNS IN THE ENGINE WIRING HARNESS, NOTHING LARGE ENOUGH FOR THE REQUIRED AMPERAGE TO GET BACK. WHEN IT CAN'T FIND A PATH, IT LOOKS FOR ANOTHER WAY THROUGH THE BODY OR THE SMALL RETURNS IN THE CABLE. THE WIRES IN THE CABLE GOT HOT AND MELTED THE INSULATION OFF AND SHORTED OUT THE OTHER WIRES. THIS DROPPED THE VOLTAGE ON THE MAIN BUSS WHICH FEEDS THE COMPUTER. THE COMPUTER CONTROLS THE POWER SETTINGS TO THE ENGINE, THE BRAKING SYSTEM, AND THE ELECTRONIC POWER STEERING,ALL FAILED. ONLY GOOD THING THAT THEY HAVE A COMPLETELY SEPARATE SYSTEM FOR THE AIR BAG CONTROLS AND SEAT BELT RETRACTORS. THEY ALL WORKED PERFECTLY, OTHERWISE MY WIFE WOULD BE DEAD. UPDATED 07/11/17*LJ *CN

I BOUGHT THIS BUICK USED A COUPLE OF MONTH AGO WITH 87K. I'VE SINCE DRIVEN OVER 4K MILES. I BOUGHT THIS CAR BECAUSE IT WAS A BIG TOURING CAR AND I NEEDED SOMETHING RELIABLE AND COMFORTABLE FOR LONGS DAYS ON THE ROAD. SEVERAL HUNDRED MILES AGO IT JUST WOULDN'T START IN THE DRIVEWAY. RESEARCH LED ME TO THE FUSE BOARD. CHECKED THE FUSES AND RELAYS FOUND NOTHING OBVIOUS. CAR STARTED UP A FEW MINUTES LATER. THIS HAPPENED LATER THAT DAY WHEN IN ANOTHER CITY AND THEN A FEW MORE TIMES THAT DAY. ALMOST HAD IT TOWED BUT THEN IT STARTED. NOW, AFTER ALMOST 1000 MILES IT GAVE UP THE GHOST AND I FOUND ONE OF THE TEETH ON THE RELAY BURNED AND THE PLASTIC PARTIALLY MELTED ON THE RELAY HOUSING AND THE FUSE PANEL. WENT TO THE PARTS STORE AND BOUGHT A RELAY REPLACEMENT BUT IT DIDN'T DO ANY GOOD. SHOPPING FOR A MECHANIC NOW. MY THINKING IS I NEED TO GET RID OF IT. I TRAVEL A LOT THROUGHOUT THE SNOW BELTS IN NY STATE AND THIS BOTHERS ME IT COULD HAPPEN ON THE HIGHWAY AND EFFECT CONTROL. AND A FIRE HAZARD. WHY IS GM NOT RECALLING THIS!

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH AND GOING ON AN INCLINE, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO A DEALER WHERE IT STALLED AND FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

THE CAR WAS GARAGED AND HARDLY DRIVEN BY THE PREVIOUS OWNER, AND THE CURRENT MILEAGE IS ABOUT 43,000. SINCE THE BEGINNING OF MY OWNERSHIP THE CHECK ENGINE LIGHT COMES AND GOES RANDOMLY. THE CAR ALSO SAYS ON THE DIGITAL READOUT "SERVICE AIR BAG," PRETTY MUCH ALL THE TIME. I HAVE HAD THREE DIFFERENT MECHANICS SCAN FOR THE ERROR CODES AND THEY COULD FIND NOTHING FOR THEM TO RECOMMEND A NEXT STEP. WHILE I WAS IN WHITE PLAINS, NY, I GOT A NOTICE FOR AN AIR BAG SERVICE RECALL FROM THE DEALER. ALL THEY DID WAS TO PUT AN INSERT ONTO MY IGNITION KEY AFTER A TWO HOUR WAIT. WHEN I ASKED WHAT THIS HAD TO DO WITH THE CHECK AIR BAG LIGHT, THEY SAID, "IF YOU DRIVE WITH A HEAVILY LOADED KEY CHAIN THE PULLS DOWN, THE SERVICE AIR BAG/CHECK ENGINE LIGHTS ERRONEOUSLY COME ON." IT WAS THE MOST STUPID THING I HAVE EVER HEARD, AND I CAN'T BELIEVE THE NHTSA WOULD HAVE ALLOWED THIS SHAM TO PASS AS A RECALL. HAVING READ THE BULLETIN BOARD OF COMPLAINTS I SEE A NUMBER OF COMPLAINTS ABOUT AIR BAGS NOT DEPLOYING AFTER AN ACCIDENT. YOU NEED TO PUT OUT A RECALL---A REAL RECALL--ON THIS VEHICLE FOR THE AIR BAG. PLEASE FEEL FREE TO CONTACT ME. *TR