BUICK Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (AIR BAGS, SEATS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER RAINY WEATHER, WATER LEAKED INTO THE VEHICLE. AS A RESULT, THE ELECTRICAL SYSTEM BECAME INOPERABLE AND A PUDDLE OF WATER ACCUMULATED IN THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS WHERE THE TECHNICIAN INFORMED THAT THERE WAS A PUDDLE OF WATER INSIDE THE RADIO SYSTEM. THE CONTACT STATED THAT THE TECHNICIAN STATED THAT THE SUN ROOF NEEDED TO BE SEALED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED TO OCCUR AND ALSO BEGAN TO LEAK INTO THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MICHELIN LATITUDE TOUR HP 235/50R18 TIRES ON 2011 BUICK REGAL. TIRES REPLACED NOVEMBER 2014 AND WORE DOWN TO 4/32 TREAD ON DEC 19,2016. TIRE WAS RATED FOR 55,000 MILE WEAR. LACK OF TREAD CONTRIBUTED TO ACCIDENT ON THAT DATE. CAR WAS UNABLE TO STOP, SLIDING INTO THE CURB CAUSING $4200 IN DAMAGE EVEN THOUGH ACCIDENT WAS AT LOW SPEED. MICHELIN WILL NOT REPLACE TIRES. CAR CURRENTLY BEING REPAIRED. DAMAGE TO WHEELS, SUSPENSION, STEERING GEAR..

TL* THE CONTACT OWNED A 2001 BUICK LESABRE. WHEN THE CONTACT INSERTED THE KEY IN THE IGNITION TO START THE VEHICLE IT MADE A POPPING SOUND AND SMOKE APPEARED UNDERNEATH THE HOOD. MOMENTARILY THE VEHICLE BURST INTO FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS DESTROYED AND TOWED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/16/17*LJ UPDATED 08/11/2017*JS

MY 03 BUICK REGAL LS WILL SHUTOFF SOMETIMES WHEN TURNING LEFT, OR WHEN USING THE TURN SIGNAL. I CAN NOT FIND THE PAPERWORK, BUT I REMEMBER A RECALL FOR THIS ABOUT 5 TO 8 YEARS AGO. WE DID HAVE IT ADDRESSED, BUT THE PROBLEM HAS COME BACK. TODAY'S DATE IS 1/9/17 AND MY WIFE HAD THIS HAPPEN AGAIN TO HER ON 1/4/17 WHILE MAKING A LEFT HAND CURVE. SHE WAS NOT TURNING OR USING HER TURN SIGNAL. I ONLY HAD IT HAPPEN TO ME ONCE WHILE MAKING A LEFT TURN USING MY TURN SIGNAL. MY MOTHER ALSO HAS AN 03 REGAL GS AND ALSO EXPERIENCED THIS SAME PROBLEM. I CONTACTED THE DEALER WHERE I PURCHASED THE CAR AND THEY TOLD ME THERE IS NO CURRENT RECALL NOR WAS THERE EVER ONE FOR THIS PROBLEM, BUT I KNOW WE HAD IT ADDRESSED ABOUT 5 TO 8 YEARS AGO.

REAR WINDOW FALLS DOWN. KNOWN PROBLEM IN BUCKS. VERY COSTLY TEMPORARY FIX AS WINDOW WILL NOT STAY UP FOR LONG AND WILL FALL DOWN AGAIN. MY DAUGHTER HAD TO DRIVE THE CAR HOME FROM SCHOOL IN 10 DEGREE WEATHER AFTER THE WINDOW FELL DOWN. BUICK AND GOVERNMENT PROTECTION AGENCY SHOULD BE ASHAMED.

MY VEHICLE'S AWD DISABLED WHILE DRIVING HOME FROM WORK APPROXIMATELY 5PM DURING A SNOWSTORM (I WAS ABOUT 9 MINUTES AWAY FROM MY HOME AFTER DRIVING FOR APPROXIMATELY 25 MINUTES). I WAS DRIVING UP AN INCLINE WHEN THE AWD SUDDENLY DISABLED, RESULTING IN VIOLENT LOSS OF CONTROL OF MY VEHICLE. I DROVE SIDEWAYS UP AND THEN CONSEQUENTLY DOWN THE HILL AND CURVY ROAD, VEERING INTO THE OPPOSITE LANE MANY TIMES DURING THE DURATION OF MY DRIVE HOME. LUCKILY THERE WAS NO ONCOMING TRAFFIC, I TRIED TO STAY IN THE CENTER OF THE ROAD UNTIL I REACHED FLAT ROAD WITHOUT INCLINES, DIPS AND CURVES, WHEN I WAS ABLE TO SLIDE BACK INTO MY LANE. MY VEHICLE WAS CONSTANTLY PULLING ITSELF OFF THE ROAD AND HEADING TOWARDS THE GUARDRAILS. THE AWD DID NOT RECOVER AND I HAD NO CONTROL OVER MY VEHICLE. I JUST BARELY MANAGED TO GET THE VEHICLE UP THE LAST INCLINE AND INTO MY STREET/DRIVEWAY. THE NEXT MORNING, THE AWD WAS RESTORED. THIS IS THE SECOND TIME THAT MY AWD DISABLED. THE FIRST TIME IT DISABLED WAS EARLIER THAT YEAR, APPROXIMATELY JANUARY-FEBRUARY 2016, DURING A SNOWSTORM ON MY MORNING COMMUTE UP THE SAME ROAD. DURING THIS FIRST TIME, I HAD ONLY BEEN DRIVING APPROXIMATELY 6 MINUTES WHEN THE AWD DISABLED. I SLID SIDEWAYS UP THE INCLINE BUT MANAGED TO KEEP THE CAR IN MY LANE, ALTHOUGH IT WAS SLIDING FREQUENTLY..EVENTUALLY I REACHED A FLAT STRETCH OF ROAD WHEN THE AWD RESTORED ITSELF APPROXIMATELY WITHIN 15 MINUTES. BOTH DRIVING EXPERIENCES WHEN THE AWD DISABLED WERE INCREDIBLY FRIGHTENING. I SIMPLY THOUGHT IT WAS A FLUKE THE FIRST TIME IT HAPPENED. I REPORTED THE SECOND AND MOST RECENT INSTANCE TO MY CAR DEALERSHIP, WHO STATED THAT THERE IS NO FIX AND NO RECALL. I HAVE AN EXTENDED WARRANTY ON MY VEHICLE. I HAVE ALL-SEASON TIRES WHICH ARE MORE THAN SUFFICIENT AND ADEQUATE TO DEAL WITH WINTER WEATHER DRIVING. *TR

BOUGHT MY 2012 BUICK LACROSSE USED LAST JUNE. FISHTAILING PRESENTED IN THE FIRST MONTH. HAVE BROUGHT THE CAR BACK TO DEALERSHIP MULTIPLE TIMES (INCLUDING WITHIN 30 DAYS OF PURCHASE) TO HAVE IT DIAGNOSED AND FIXED. THEY SAY NOTHING IS WRONG WITH IT. FISHTAILING OCCURS IN ALL CONDITIONS AND ON CITY STREETS AND HIGHWAYS. MOST TERRIFYING IS AT 60 MPH ON THE HIGHWAY-THE SWAY CAN BE VERY VIOLENT..AND IT HAPPENS A LOT. BROUGHT CAR IN AGAIN IN THE FALL (5TH OR 6TH VISIT FOR THIS ISSUE). I ASKED SPECIFICALLY IF ESC SENSOR IS MALFUNCTIONING BECAUSE WHAT IS HAPPENING IS NOT NORMAL. THEY SAID COMPUTER DOESN'T SHOW A PROBLEM. THEY TOLD ME THAT IS THE WAY THAT THIS CAR IS SUPPOSED TO HANDLE. THAT IS WHEN I SEARCHED FOR A RECALL AND FOUND THE ONE BELOW-A VERY ACCURATE DESCRIPTION OF WHAT IS GOING ON WITH MY CAR ("CONSEQUENCE") BUT MY VIN IS NOT IN THE RECALL. GM IS TRYING TO DECIDE IF THEY WILL FIX IT BUT THEY DON'T HAVE TO BECAUSE MY CAR IS NOT PART OF THE RECALL. HELP! NHTSA CAMPAIGN # 11V404000. "SUMMARY: GM IS RECALLING CERTAIN MODEL YEAR 2012 BUICK LACROSSE PASSENGER VEHICLES MANUFACTURED FROM JUNE 9, 2011, THROUGH JULY 2, 2011, FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 126, "ELECTRONIC STABILITY CONTROL SYSTEMS (ESC)." THE STABILITRAK SYSTEM HAS AN INCORRECT CALIBRATION THAT MAY CAUSE THE SYSTEM TO NOT PROPERLY DETECT IF A SENSOR WERE TO MALFUNCTION, AND THE WARNING LIGHT INDICATING THAT THE SYSTEM IS NOT OPERATING WOULD NOT ILLUMINATE, AS REQUIRED IN THE SAFETY STANDARD. CONSEQUENCE: THE IMPROPER DIAGNOSING MAY CAUSE THE ESC TO FALSELY ACTIVATE, RESULTING IN SUDDEN CHANGES IN VEHICLE HANDLING AND DECELERATION, PARTICULARLY AT HIGHER SPEEDS, WHICH MAY CAUSE THE DRIVER DIFFICULTY IN MAINTAINING THE VEHICLE'S DESIRED PATH OF TRAVEL AND DESIRED VEHICLE SPEED, AND COULD RESULT IN A CRASH WITHOUT WARNING" ------------- *TR

TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING HOME FROM THE DEALER AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT STATED THAT NO FLAMES WERE VISIBLE, BUT THE ENGINE COVER AND OTHER PARTS WERE MISSING FROM THE ENGINE. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

THE BRAKES LOCKED UP IN TWO DIFFERENT SITUATIONS WHERE I WAS TRAVELING AT APPROXIMATELY 10 MPH. I HAD THE CAR'S BRAKING SYSTEM CHECKED AFTER THE FIRST TIME. I WAS TOLD THE BRAKING SYSTEM LOOKED FINE. THE FIRST INCIDENT I WAS ON THE FREEWAY IN STOP AND GO TRAFFIC. THE SECOND TIME I WAS ON A BRIDGE OVER A HIGHWAY MAKING A LEFT TURN AND WAS TRAVELING ABOUT 10 MPH. BOTH TIMES TRAFFIC STOPPED IN FRONT OF ME AND I APPLIED THE BRAKES AND ALL FOUR WHEELS LOCKED UP AND I SLID INTO THE CARS IN FRONT OF MINE. I HAD NO ABS LIGHT ON THE DASHBOARD AND NO INDICATION MY BRAKES WERE IN DISTRESS.