BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 BUICK VERANO- CINCINNATI, OH
I WAS DRIVING MY NEW CAR HAVEN'T MADE MY FIRST CAR PAYMENT. I WAS ON EXPRESSWAY GOING 65 MILES PER HOUR WHEN MY CAR STALLED COMPLETELY TURNED OFF. MANAGED TO GET TO EMERGENCY LANE SCARED TO DEATH. DEALER WANTED ME TO WAIT TILL TOMORROW TO BRING CAR IN I DON'T THINK SO. THEY SAID THEY HAVEN'T HAD ANY PROBLEMS WITH THIS CAR BUT THIS MORNING I SEE SEVERAL OTHER YEARS HAVE THIS PROBLEM. I'M LUCKY I WASN'T IN A TERRIBLE WREAK. AGAIN SCARED THE [XXX] OUT OF ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2010 BUICK LUCERNE- ELVERSON, PA
RAINY WEATHER DRIVEING THRU PUDDLES ON PASENGER SIDE OF ROAD I LOOSE POWER BAAKES AND POWER STEERING. THEY RECOVER AFTER A FEW SECONDS.
Source: NHTSA WEB SITE -
2013 BUICK VERANO- CORDOVA, TN
JUST RECENTLY PURCHASED A 2013 BUICK VERANO WITH LESS THAN 15,000 MILES ON IT. I'VE ALREADY HAD TO REPLACE TWO TIRES BEFORE HITTING MY TWO WEEK MARK. EACH TIME I WAS DRIVING 30MPH AND UNDER EACH TIME A BLOW OUT OCCURRED. RESEARCHED AND FOUND OUT THAT THESE CONTINENTAL TIRES HAVE BEEN NOT ONLY BEEN RECALLED BUT THE CONTINENTAL PROCONTACT 235/45 18 HAVE HAD MANY ISSUES BLOWING OUT AT MOMENTS NOTICE. BUT NOT YET RECALLED ALONG WITH PREVIOUS CONTINENTAL TIRES. THESE TIRES NEED TO BE RECALLED AGAIN AND TAKEN OFF THE MARKET BEFORE A TRAGIC INJURY OCCURRES IF IT HASNT HAPPENED ALREADY. *TR
Source: NHTSA WEB SITE -
2007 BUICK LUCERNE- RUIDOSO DOWNS, NM
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK INJURIES AND THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- SAPULPA, OK
SIDE AIRBAGS DEPLOYED - WARMING UP AT IDLE - IN 4 DEGREE F OUTSIDE AMBIENT AIR TEMPERATURE - HAVING BEEN IN HIGH WIND CONTAINING SANDY DIRT PARTICLES OVERNIGHT - VEHICLE UNOCCUPIED - STATIONARY IN RESIDENCE DRIVEWAY. *TR
Source: NHTSA WEB SITE -
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2009 BUICK LACROSSE- NEW CASTLE, DE
ORIGINAL PURCHASER OF VEHICLE WITH UNDER 120,000 MILES AND HAVE A "REDUCED POWER / ACCELERATOR PEDAL POSITION SENSOR" PROBLEM AS RECALLED BY GM FOR SOME MAKE AND MODELS AS SAME, BUT NOT MINE AS IT DID NOT MANUFACTURED AT SAME PLANT AS OTHERS (AS I WAS TOLD)? I'M FINDING IT COINCIDENTAL THAT I WOULD HAVE THE SAME PROBLEM?
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- TALLADEGA, AL
LOW BEAM HEADLIGHTS ARE OUT, ALSO NO DAYTIME RUNNING LIGHTS. THEY GO OUT AT RANDOM, WITHOUT WARNING. REPLACED HDM MODULE, DID NO HELP.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- LARGO, FL
WHILE DRIVING ENGINE TURNED OFF ON 4 SEPARATE OCCASIONS IN THE PAST 2 WEEKS. NEVER ANY WARNING LIGHTS OR CHECK ENGINE LIGHT JUST ENGINE TURNS OFF SUDDENLY.THE FIRST TIME I WAS DRIVING ON A BUSY CITY ROAD MIDDLE LANE AT 25-45 M/HR. NO POWER STEERING OR BRAKES. UNABLE TO RESTART I WAS ABLE TO PUSH INTO A PARKING LOT AND CALL FOR HELP, IT WAS TOWED TO MY MECHANIC WHO SAID ROLLOVER SWITCH TRIPPED. 2 DAYS LATER ENGINE TURNED OFF AGAIN WHILE EXITING HIGHWAY AT THE SAME SPEED BUT WAS ABLE TO RESTART IN NEURAL AFTER A MIN STOPPED, I DROVE IT STRAIGHT TO MY MECHANIC WHO RESET COMPUTER AND DROVE IT AROUND FOR 3 DAYS UNABLE TO DIAGNOSE PROBLEM ON COMPUTER. 2 DAYS LATER WHILE DRIVING 45 M/HR ENGINE TURNED OFF AGAIN. I WAS ON A SMALL DECLINE 2 LANE BUSY ROAD AND ABLE TO RESTART IN NEUTRAL POSITION. A FEW TIMES IN THE PAST FEW WEEKS VEHICLE WOULD NOT START AFTER PARKED FOR A FEW HOURS BUT WOULD START IN NEURAL EVENTUALLY AFTER MANY ATTEMPTS, 12/24/2016 WHILE DRIVING ON A BUSY 2 LANE STREET IN TOWN ENGINE STOPPED AGAIN NO POWER STEERING OR BRAKES AT 20 M/HR. UNABLE TO RESTART AND PASSENGERS HAD TO GET OUT OF MY BUICK AND PUSH INTO NEAREST PARKING LOT. UNABLE TO RESTART, TOWED ON 12/26/2016 TO LOCAL BUICK DEALERSHIP TO BE DIAGNOSED BY A CERTIFIED DEALERSHIP PER THE SUGGESTION OF BUICK USA. THEY CAN NOT FIND A PROBLEM PER COMPUTER DIAGNOSIS AND ARE TRYING TO TELL ME THERE IS SOME WATER DAMAGE BEHIND DASH ON FUSE BLOCK THAT WILL COST ME THOUSANDS OF DOLLARS TO REPAIR BUT NO GUARANTEE THAT THAT IS THE PROBLEM I HAVE NEVER HAD ANY PROBLEMS WITH LIGHTS, RADIO , AC OR ANY OTHER ELECTRICAL ISSUES THAT WOULD LEAD ME TO BELIEVE THAT THE FUSE BLOCK HAS WATER DAMAGE..PER GM FORUMS THERE ARE MANY ISSUES WITH IGNITION SWITCHES OR IGNITION CONTROL MODULE . COULD THIS BE THE PROBLEM . MY ENGINE TURNING OFF WHILE DRIVING IS A REAL SAFETY CONCERN AND HOW DO I RESOLVE THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2015 BUICK VERANO- BREA, CA
I WAS DRIVING NORMALLY, SLOWED DOWN TO MAKE A LEFT TURN AND THE STEERING WHEEL LOCKED UP ON ME. I COULD NOT TURN AT ALL. I WAS IN A LANE OF TRAFFIC AT THE TIME BUT FORTUNATELY ON A PRIVATE STREET. I CALLED THE BUICK DEALER AND THEY SUGGESTED GM ROADSIDE ASSISTANCE. I CALLED GM ROADSIDE ASSISTANCE AND IT TOOK 2 HOURS FOR A TOW TRUCK TO PICK UP THE CAR. I HAD THE FLASHERS ON THE WHOLE TIME AND THE BATTERY WAS DEAD WHEN THE TOW TRUCK DRIVER TRIED TO START IT. HE JUMPED IT AND THE STEERING WHEEL WAS STILL LOCKED. IT WAS TOWED TO THE DEALER. THE DEALER TOLD ME THE PIN FELL WHEN IT WAS NOT SUPPOSED TO. THEY ARE CHECKING OUT THE CAR NOW. THANKFULLY I WAS NOT ON THE FREEWAY OR ANYWHERE ELSE AS IT COULD HAVE BEEN A DISASTER. *TR
Source: NHTSA WEB SITE -
2007 BUICK LUCERNE- ANDERSON, SC
VEH WHILE DRIVING JUST CUTS OFF FOR NO REASON, SPEED DOES NOT MATTER. IF GOING FAST ENOUGH YOU MIGHT BE ABLE TO COST TO THE SHOULDER OF THE ROAD HOWEVER THERE IS ABSOLUTELY NO WARNING IT JUST CUTS OFF. AFTER WAITING ABOUT 5 MINUTES YOU CAN RESTART THE CAR BUT HAVE NO ASSURANCE THAT IT WILL KEEP GOING. THIS HAS HAPPENED A TOTAL OF THREE TIMES. ONCE IN HEAVY TRAFFIC, AND TWICE WHEN THERE WAS ENOUGH SPEED TO GET THE CAR TO THE SHOULDER OF THE ROAD. THE FIRST TIME WAS THE CAMSHAFT SENSOR AND HAD THAT REPLACED AND THE SERVICE MAN TOLD ME THERE WAS ABSOLUTELY NO WARNING FOR FAILURE. THE SECOND AND THIRD TIME NO WARNING BUT HAVE NOT FOUND OUT WHAT THE CAUSE S OF THIS PROBLEM WAS. I CONTACTED BUICK AND THERE HAS BEEN NO RECALL FOR THIS PROBLEM. GOT ON A BUICK FORUM AND FOUND THAT THERE ARE SEVERAL INSTANCES OF THIS HAPPENING TO OTHER BUICK LUCERNE'S. IT IS VERY DANGEROUS FOR THIS PROBLEM ESPECIALLY WHEN YOU HAVE NOT WARNING OF SUDDEN STOPS. BUICK NEEDS TO LOOK INTO THIS AND PURSUE THIS WITH DILIGENCE BEFORE THERE IS A CAR PILE UP ON A FREEWAY. THANKS *TR
Source: NHTSA WEB SITE