BUICK Complaints

SUMITOMO 225/60R18 HTR A/S P02 TIRES NO VISIBLE DOT REGISTRATION NUMBER QUESTION AS TO THE LEGITIMACY OF TIRES BEING USED IN USA MEETING PUBLIC SAFETY STANDARDS.

THE DASH-PAD HAS SEPARATED... AND CURLED! THE ENTIRE TOP DASH-PAD HAS LIFTED 2 INCHES, DIRECTLY IN FRONT OF THE DRIVER'S STEERING WHEEL.....THIS IS CAUSING A SEVERE SAFETY HAZARD! VISIBILITY HAS BEEN BLOCKED! I AM AFRAID FOR MY SAFETY! PLEASE INVESTIGATE!

INTERIOR DRIVER DOOR LEVER BROKE 3RD TIME IN SAME LOCATION. THIS WAS A REPLACEMENT FOR A REPLACEMENT PURCHASED IN APRIL 2016. SAME AT BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE. REPLACEMENTS PARTS ARE HARD TO FIND INDICATING THIS PART FAILS OFTEN. OTHER DOOR LEVER PARTS ON OTHER DOORS IN THIS CAR ARE READILY AVAILABLE.

INTERIOR DRIVER DOOR LEVER BROKE AGAIN IN SAME LOCATION. THIS WAS A REPLACEMENT FOR THE OEM PART THAT BROKE IN APRIL. SAME BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE.

DRIVER INTERIOR DOOR LEVER BREAKING OFTEN, PLASTIC COMPONENT AROUND CENTRAL LEVER PIVOT THAT CONNECTS TO LOCK RELEASE CABLE BREAKS LEAVING PASSENGER STRANDED ON INTERIOR. ONLY WAY TO OPEN DOOR IS TO ROLL DOWN WINDOW AND REACH FOR THE EXTERIOR DOOR HANDLE. DRIVER COULD BE TRAPPED IN AN EMERGENCY WITHOUT ABILITY TO ESCAPE RAPIDLY. SHORTAGE OF REPLACEMENT PARTS INDICATES THAT THIS IS A VERY FREQUENT REPAIR ITEM. REPLACEMENT PRODUCT IS OF INFERIOR MATERIALS AND POOR DESIGN. THIS CAR SHOULD BE RECALLED FOR THIS SAFETY DEFECT. PROBABLY AFFECTS SEVERAL YEARS AND MODELS. *TR

CHECK ENGINE LIGHT ILLUMINATED AT 82000 MILES. USING THE SCAN TOOL FROM A LOCAL AUTO PARTS STORE, I OBSERVED THAT THE OBD-II CODES WERE P0016 AND P0017. AROUND THE TIME THAT THE CHECK ENGINE LIGHT CAME ON, I NOTICED THAT THE SHIFTING DONE BY THE AUTOMATIC TRANSMISSION SEEMED JERKY, AND THAT THE ENGINE WAS NOISIER THAN USUAL EVEN WHEN IDLING. GENERALLY THE MILES ON THIS CAR ACCUMULATE FROM EQUAL TIME SPENT ON BOTH CITY AND HIGHWAY CONDITIONS. THE ENGINE ROUGH IDLE AND CHOPPY GEAR SHIFTING WERE APPARENT DURING BOTH TYPES OF CONDITIONS. THE CHECK ENGINE LIGHT REMAINED LIT FOR FIVE DAYS BEFORE I TOOK IT TO THE DEALERSHIP FOR DIAGNOSIS. DEALERSHIP DIAGNOSIS SAID "JUMPED TIMING CHAIN FRONT GUIDE CAME APART P0011 P0014 P0016 P0017 SET IN SYSTEM." THE DEALERSHIP REPLACED THE TIMING CHAIN USING A TIME CHAIN KIT, REPLACED THE INTAKE AND EXHAUST ACTUATORS, AND REPLACED THE OIL AND FILTER. THREE DAYS HAVE PASSED SINCE THE REPAIR WAS MADE, AND THE ENGINE SEEMS TO BE OPERATING NORMALLY.

LOW BEAM HEADLIGHTS ON BOTH SIDES STOPPED FUNCTIONING. HIGH BEAMS STILL WORK. VERIFIED THAT BULBS AND/OR FUSES WERE NOT THE PROBLEM. SAME ISSUE AS NHTSA RECALL 15V519000 GM RECALL 14291. CONTACTED GM WHO CLAIMED MY PARTICULAR CAR WAS NOT INCLUDED IN RECALL. AS MENTIONED IN PREVIOUS COMMENTS, THAT MAKES NO SENSE. IF ITS THE SAME PROBLEM AS OTHER RECALLED CARS HAD WHY ISN'T MY CAR ALSO RECALLED? IN MY OPINION GM NEEDS TO RECALL ALL CARS WITH THIS PROBLEM OR SUPPLY A VALID REASON WHY SOME CARS ARE EXCLUDED FROM THE RECALL.

IN AUGUST 2016, I RECEIVED AN "IMPORTANT SAFETY RECALL" #30710 FROM BUICK. THE EXPLANATION WAS "THE WIRING HARNESS FOR THE POWER SEATS MAY CONTACT THE SEAT FRAME, CHAFE, A SHORT CIRCUIT COULD OCCUR, RESULTING IN INOPERATIVE POWER SEAT ADJUSTMENTS, FLICKERING LIGHTS ON THE INSTRUMENT PANEL, SPARKING OR SMOKE UNDER THE SEAT, AND POSSIBLE FIRE." HAVING NOT HEARD ANYTHING, I CONTACTED MY AGENCY ON 9/22/16 AND WAS TOLD "NO PARTS WERE AVAILABLE." ON 11/23/16, BURNS BUICK SAID, "GM HAS NO SOLUTION. I CONTACTED GM AND SPOKE WITH [XXX] WHO DID NOT HAVE AN ANSWER. ON 11/30/16, GM'S [XXX] SUGGESTED THAT NO DATE OR SUPPLIES HAVE BEEN SET. DO I NEED TO HAVE A FIRE IN MY CAR WHILE MY GRANDCHILDREN ARE IN THE BACK SEAT FOR GM TO FINALLY DETERMINE THIS IS REALLY AN "IMPORTANT SAFETY RECALL?" WHY SHOULD IT TAKE 5 MONTHS WITHOUT ANY SOLUTION? I RIDE IN FEAR EVERYDAY KNOWING THAT I AM SITTING ON A TIME BOMB. PLEASE CONDEMN THIS FAILURE TO PROVIDE SOLUTIONS TO THIS PROBLEM AND FINE THEM SO THAT THEY DO NOT DO IT TO ANYONE ELSE IN THE FUTURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REDUCED ENGINE POWER-WHILE DRIVING 30MPH THE VEHICLE WILL RANDOMLY REDUCE ENGINE POWER AND CAUSED THE VEHICLE TO STALL. I HAD TO PULL OVER AND RESTART MY VEHICLE 2 TWICE TO MAKE IT HOME SAFELY. GM HAS A SERVICE BULLETIN OUT TO REPAIR 2010-2011 BUCK LACROSSE ONLY MANUFACTURED AT SPECIFIC PLANTS. GM DEALER STATES I HAVE SAME DEFECTIVE THROTTLE THAT WAS MANUFACTURED IN 2010-2011 LACROSSE AND CAUSES THE ENGINE TO FAIL WHILE DRIVING THE VEHICLE HOWEVER GM IS SAYING THAT NO MATTER IF THE PART IS DEFECTIVE IT MATTERS WHICH PLANT MADE MY CAR AND THAT I SHOULD HAVE TAKE AN EXTEND WARRANTY. MY CAR JUST REACHED 52K MILES THIS MONTH AND I COULD HAVE LOST MY LIFE AND MY CHILDREN'S LIVES BY THIS HAPPENING TO ME OVER 10 TIMES IN 2 WEEKS. *TR

J & K MITCHELL CASEY, IL.62420 PURCHASED ON 4/11/2014, 98,104 MILEAGE. HEADLAMPS GO OFF AT NITE DRIVING, VERY UNNERVING, FUEL GAGE, HAYWIRE FROM THE START, WHILE DRIVING, ENGINE WOULD ACCELERATE WHEN TURNING RIGHT. SWAYING/SUSPENSION, WHEN TURNING, DRIVING DOWN THE ROAD, REPORTED THIS MANY TIMES AND TAKEN INTO DEALER..HOWEVER, NEVER TAKEN CARE OF. ONLY THING FIXED WAS SOLENOID. *TR