BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BUICK ENCLAVE- NEW BRTIAIN, PA
GM HAD RECALL ON POWER LIFT GATE WERE STRUTS WERE FAILING AND FALLING DOWN ON PEOPLE DECEMBER 2015 THEY DIDN'T REPLACE STRUTS(SAID THEY WERE GOOD)AND JUST REPOSITIONED THEM(BAND AID FIX)MY WIFE WAS HIT WITH LIFT GATE IN THE BACK(LIFTGATE CAME CRASHING DOWN).I TOOK IT TO DEALER FOR THEM TO FIX.I WAS TOLD THAT SINCE THE FIXED THEY DID IN DEC 2015 LASTED MORE THAN 90 DAYS THEY WEREN'T LIABLE TO REPAIR IT.GM DOESN'T CARE ABOUTR THE HEALTH AND SAFETY OF THEIR CUSTOMERS.THEY SHOULD BE MADE LIABLE TO FIX AND REPLACE THE GAS STRUTS ON THESE POWER LIFT GATES BEFORE SOMEONE BECOMES SERIOUS HURT.$40,000 DOLLAR CAR AND THEY JUST DON'T CARE.IT'S A 2012 BUCIK ENCLAVE.I WAS NEVER TOLD THAT RECALL FIXES ONLY LASTED 90 DAYS?
Source: NHTSA WEB SITE -
2000 BUICK REGAL- MORTON, IL
MY SON WAS DRIVING WHEN THE CAR STARTED SMOKING AND CAUGHT FIRE. IT WAS CLOSE AS WHEN HE GOT OUT THE FRONT DASH STARTED BURNING. THE CAR WAS A TOTAL LOSS. I HAVE VIDEO OF IT BURNING AND LISTENING TO MY SON DESCRIBE ALL HIS CLOTHES AND PERSONAL THINGS GOING UP IN FLAMES. I HAVE BEEN WRITING AND WRITING ABOUT THIS WITH EVERY RECALL NOTICE I RECEIVE. AND THAT HAS BEEN A LOT. I ONLY PAID $3000.00 FOR THE CAR BUT FEEL CHEATED TO HAVE LOST IT ALL. AND ALMOST LOST MY SON! MY RECALL # IS 090447. IT WOULD BE NICE TO HEAR BACK FROM SOMEONE ABOUT THIS. MAYBE IT CAN BE RESOLVED IN MY FAVOR AS I HAVE A BUICK IN MY DRIVEWAY NOW. I LIKE THEM, ALWAYS HAVE.
Source: NHTSA WEB SITE -
2003 BUICK PARK AVENUE- FRESH MEADOWS, NY
TL* THE CONTACT OWNS A 2003 BUICK PARK AVENUE. WHILE DRIVING 25 MPH, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO MALFUNCTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK VERANO- WALDORF, MD
BROUGHT CAR FROM CARMAX THEY SOLD ME A CAR WITH A MESSED UP MOTHERBOARD WHENEVER ONSTAR COMES THROUGH THE CAR IT PUT THE CAR IN CRUISE CONTROL ABOUT 50 OR LESS MPH. IT STAYS ON 24/7 AND NOW ITS DRAINING MY BATTERY AND NOW THE CAR COMPLETELY CUTS OFF WHILE IM DRIVING OR IT WONT EVEN START.
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- EASTON, MD
TL* THE CONTACT OWNED A 2014 BUICK ENCLAVE. WHILE DRIVING INTO AN INTERSECTION, THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY AN ONCOMING VEHICLE. THE CONTACT'S VEHICLE SPUN OFF THE ROAD AND LANDED IN A DITCH. THE FRONT END AND DRIVER'S SIDE OF THE VEHICLE WERE SEVERELY DAMAGED. THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INFORMED THAT THE SEAT BELT FAILED TO LOCK AND PROPERLY RESTRAIN HIM. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE RIBS, CLAVICLE, AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 BUICK LACROSSE- WESTLAND, MI
2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO UNOCCUPIED VEHICLE FIRE. *SMD
Source: CONSUMER LETTER -
2013 BUICK ENCORE- LAGRANGEVILLE, NY
THERE ARE TOXIC FUMES AND AN ODOR EMANATING FROM THE INTERIOR OF MY 2013 BUICK ENCORE. THE UPHOLSTERY SEEMS TO BE THE MOST LIKELY SOURCE. THE FUMES HAVE BEEN CAUSING A CHRONIC BURNING SENSATION IN OUR EYES, NOSE, THROAT, AND WHICH OCCASIONALLY RESULTS IN STOMACH DISCOMFORT AND NAUSEA. THE FUMES AND ODOR INTENSIFY ON SUNNY DAYS AND WHEN TAKING EXTENDED TRIPS. THE ISSUE HAS BEEN REPORTED TO THE GM DEALER, WHERE I PURCHASED THE CAR, OVER THE PAST TWO YEARS, HOWEVER THEY HAVE NOT TAKEN ACTION TO RESOLVE THE ISSUE, NOR HAVE THEY TAKEN THIS MATTER SERIOUSLY. WE WOULD LIKE TO GET THE CAR TESTED FOR TOXIC INTERIOR EMISSIONS, AND WOULD LIKE HELP FINDING THE PROPER TESTING FACILITY OR COMPANY THAT PERFORMS THIS TEST. COULD YOU PLEASE RECOMMEND SOMEONE, WHETHER A PRIVATE COMPANY OR GOVERNMENTAL AGENCY THAT PERFORMS THIS SERVICE. ANY DIRECTION OR IDEA WOULD BE EXTREMELY HELPFUL AT THIS POINT. THANK YOU VERY MUCH FOR YOUR ATTENTION AND ASSISTANCE. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- ERLANGER, KY
WHEN TURNING THE VEHICLE TO THE LEFT AT A LOW SPEED, THE POWER STEERING STOPPED FUNCTIONING. THE STEERING GEAR BOX WAS REPLACED, AND FUNCTIONALITY IMPROVED SLIGHTLY FOR ABOUT A MONTH. MILEAGE AT THE TIME WAS ABOUT 90,000. AFTER A MONTH, THE ISSUE RETURNED. IN ADDITION TO THE POWER STEERING FAILURE WHEN TURNING LEFT AT LOW SPEEDS, THE VEHICLE STARTED MAKING A GRINDING NOISE NEAR THE FRONT LEFT OF THE VEHICLE, AND THE VEHICLE ENGINE WOULD CUT IN AND OUT INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STEERING RACK WAS FOUND TO BE THE ISSUE. THE MILEAGE AT THE TIME OF THIS ISSUE WAS ABOUT 107,000. BETWEEN THE 90,000 MILE ISSUE AND 107,000 MILE ISSUE, THE POWER STEERING WOULD CUT IN AND OUT UNEXPECTEDLY, AND ALMOST CAUSED SEVERAL ACCIDENTS. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ONCE, AND AN INDEPENDENT MECHANIC THREE TIMES SINCE THE VEHICLE WAS PURCHASED JUST TWO YEARS PRIOR. GM SHOULD RECALL THE STEERING SYSTEMS.
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- ALBION, IL
ELECTRIC COMPONENTS OF FUEL DELIVERY SYSTEM SHORT CAUSING FIRE HAZARD. THE FUEL PUMP, FUEL PUMP RELAY, AND UNDER SEAT FUSE PANEL MALFUNCTION CAUSING THE RELAY AND FUSE PANEL TO OVERHEAT AND MELT DOWN. THE HEAT BUILDS WHILE DRIVING OR WHILE STARTING. THIS HAPPENED THREE TIMES IN A WEEK.
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- TINTON FALLS, NJ
THE AIRBAG INDICATOR WARNING LIGHT COMES ON INTERMITTENTLY WHILE DRIVING MY 2008 BUICK LACROSSE. THIS CAR HAS ONLY 23,000 MILES ON IT. THE FAILURE HAPPENS EVERY TIME I DRIVE MY CAR WITH OR WITHOUT SOMEONE IN THE FRONT PASSENGER SEAT. THIS EXPOSES THE DRIVER AND PASSENGER TO DANGER AS NO AIRBAG PROTECTION IS AFFORDED TO THEM WHEN THE LIGHT IS ON. I BROUGHT THE CAR TO THE DEALER FOR DIAGNOSIS, THEY SAID A PART MAY BE NEEDED THAT COSTS ABOUT $1,000 TO REPLACE. THIS NEEDS TO BE RECALLED BECAUSE IT IS A SAFETY ISSUE THAT MANY BUICKS HAVE, AND THE REPLACEMENT COSTS SHOULD BE COVERED BY GENERAL MOTORS, NOT THE CUSTOMER. APPARENTLY, I AM NOT THE ONLY ONE TO EXPERIENCE THIS ISSUE. HERE IS A LINK TO THE CARCOMPLAINTS.COM WEBSITE WHERE MANY OTHERS HAVE SHARED THEIR EXPERIENCES WITH THIS PROBLEM. HTTP://WWW.CARCOMPLAINTS.COM/BUICK/LACROSSE/2008/SEAT_BELTS_AIR_BAGS/AIR_BAGS.SHTML THANK YOU *TR
Source: NHTSA WEB SITE