BUICK Complaints

TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE DRIVING 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE MODULE WAS FAULTY. THE MANUFATURER WAS NOTIFIED THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 155,000. UPDATED 03/01/17*LJ

GM REPLACED FRONT VALVE COVER AND GASKET UNDER RECALL, NOW THE REAR ONE IS LEAKING BADLY. I SEE NO DIFFERENCE FROM FRONT TO REAR, IT IS STILL THE SAME BAD PARTS, COVER AND GASKET LEAKING AND IT IS STILL A FIRE HAZARD. I AM SURE I AM NOT THE FIRST ONE IT HAS HAPPENED TO.

TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE PARKED AT THE RESIDENCE, THE VEHICLE HAD A STRONG ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK AROUND THE INLET VALVE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 16V651000 (AIR BAGS). THE FAILURE MILEAGE WAS 11,500.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT AT ANY GIVEN MOMENT OR SPEED, THE DAYTIME RUNNING LAMPS DIMMED. THE CONTACT WAS NOT DOING ANYTHING TO TRIGGER THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

I AM THE OWNER OF A 2006 BUICK RENDEZVOUS WITH 133,000+ MILES. I AM WRITING TO DOCUMENT A SERIOUS SAFETY ISSUE THAT HAS OCCURRED AS A RESULT OF A MANUFACTURER DEFECT ON MY VEHICLE. ON OCTOBER 17 2016 I FILLED MY TANK AT THE SHELL STATION AT 5842 COLUMBIA PIKE IN VIRGINIA. ONCE THE GAS TANK WAS FILLED, I NOTICED A SIGNIFICANT AMOUNT OF FUEL POURING FROM THE UNDERSIDE, TOP AND DOWN THE SIDE AND REARMOST END OF THE GAS TANK. THE FUEL SPILLAGE CONTINUED FOR APPROXIMATELY FIVE MINUTES BUT NOT BEFORE AT LEAST A HALF GALLON OF FUEL LEAKED FROM THE TANK. WHEN THE TOW TRUCK ARRIVED, THE DRIVER TOLD ME THAT HE COULD NOT TRANSPORT THE VEHICLE BECAUSE OF THE RISK POSED BY THE FUEL LEAK. I CONTACTED ANOTHER TOW TRUCK WHO TOOK MY VEHICLE TO OURISMAN IN ALEXANDRIA VIRGINIA. CURRENTLY, I AM WITHOUT A VEHICLE AND WILL INCUR SIGNIFICANT EXPENSE AND INCONVENIENCE THROUGH A VEHICLE RENTAL OR PUBLIC TRANSPORTATION UNTIL MY VEHICLE IS REPAIRED. SINCE THE INCIDENT, I DISCOVERED THAT THE ISSUE IS PREVALENT ON ALL YEARS OF THE VEHICLE. THERE ARE THOUSANDS OF COMPLAINTS AND NUMEROUS NHTSA CAMPAIGNS WHICH POINT TO FUEL LINE CORROSION, FUEL INLET CHECK VALVE WELD BREAKAGE, AND FUEL TANK RUST AS PROMINENT CAUSES. GM ISSUED A RECALL FOR SPECIFIC VINS PROVIDING REPAIR AT NO COST TO THE OWNER. MY RESEARCH ALSO REVEALED THAT MANY OWNERS WHOSE VEHICLES HAD THE SAME DEFECT BUT WE'RE NOT COVERED UNDER THE RECALL, WERE EITHER PROVIDED A FULLY COVERED REPAIR, OR REIMBURSED FOR EXPENSES UNDER A SPECIAL SERVICE COVERAGE PROVISION. GIVEN THE SIGNIFICANT RISK OF IGNITION, FIRE AND/OR EXPLOSION THAT THIS DOCUMENTED MANUFACTURER DEFECT HAS CAUSED, AND THE SAFETY RISK THAT THIS VEHICLE NOW POSES TO ME AND MY FAMILY, I AM REQUESTING THAT WHATEVER REPAIR IS REQUIRED TO REMEDY THIS DEFECT BE COVERED IN FULL BY GENERAL MOTORS. I WILL AWAIT AND EXPECT A RESPONSE BY FRIDAY OCTOBER 29, 2016. *TR

I PURCHASED MY 2016 BUICK VERANO ON JULY 23, 2016. THAT EVENING WHILE VISITING FRIENDS, MY WIFE AND I LEFT AFTER IT BECAME DARK. AS WE STARTED TO DRIVE WE NOTICED WE COULD ONLY SEE OUT OF THE LOWER QUARTER OF THE WINDSHIELD. IF I PUT THE HIGH BEAMS ON VIEWING BECOMES BETTER. BUT YOU CANNOT DRIVE AROUND WITH THE HIGH BEAMS ON, ALL THE TIME! I CANNOT DRIVE THIS VEHICLE AT NIGHT FOR FEAR OF HAVING AN ACCIDENT AND HURTING MY FAMILY OR ANOTHER FAMILY IN ANOTHER VEHICLE. TRIED TO TRADE BUT THEY WANTED TO DEDUCT $10,000.00 OF MY VEHICLE. GM HAS NO CONCERNS FOR THEIR CUSTOMER'S COMPLAINTS AS I EVEN SENT A LETTER DIRECTLY TO CEO OF GM. IN ONE COMMUNICATIONS WITH GM THEY TOLD ME, THERE WAS NO FIX FOR THIS AND CASE WAS CLOSED.

TAKATA RECALL PURCHASED USED IN MAY 2015 WITH APPROX. 45K MILES. SINCE I HAVE PURCHASED THE CAR, I TOOK IT TO A DEALERSHIP IN KOKOMO IN TO HAVE IT LOOKED AT FOR THE PARK ASSIST. WHAT HAPPENS IS WHEN I AM DRIVING DOWN THE HIGHWAY, USUALLY WITH THE CRUISE CONTROL ON, GOING 60+ DOWN THE HIGHWAY, THE PARK ASSIST COMES ON, ALL THE LIGHTS ON THE DASHBOARD FLASH AND ALL THE SOUNDS GO OFF IN THE CAR IMMEDIATELY DISABLING THE CAR. AT THAT POINT, THE CAR DISABLES ITSELF AND YOU CANNOT PUSH THE ACCELERATOR, MAKING IT DIFFICULT TO GET OFF THE HIGHWAY. YOU HAVE TO IMMEDIATELY PULL OFF THE HIGHWAY AND TURN THE CAR OFF. AFTER WAITING A FEW MINUTES, YOU CAN START THE CAR UP AND THE ENGINE LIGHT WILL BE DISPLAYED. THE ENGINE LIGHT WILL STAY ON UNTIL THE NEXT TIME YOU START THE CAR AND THEN GOES OFF. OVER THE LAST YEAR, I HAVE HAD THIS HAPPEN APPROXIMATELY 20 TIMES. THE DEALERSHIP IN KOKOMO COULDN'T FIND ANYTHING WRONG WITH IT AND THEY STATED THEY CANNOT TRY TO FIND SOMETHING WRONG WITH THE CAR IF IT ISN'T HAPPENING WHEN I BRING IN THE CAR. I MOVED TO TENNESSEE THE FIRST OF JANUARY 2016. IT HAS HAPPENED TO ME SINCE LIVING HERE AGAIN SO I TOOK THE CAR INTO PARKS AUTO SERVICE IN COLUMBIA TN. AFTER HAVING MY CAR FOR 2 1/2 WEEKS, THEY ARE UNABLE TO FIND OUT WHAT IS WRONG WITH IT. I HAVE BEEN VERY FORTUNATE THUS FAR TO NOT GET INTO A BAD WRECK LOSING MY LIFE OR CRASHING INTO SOMEONE ELSE AND KILLING THEM. AT SOME POINT, THIS WILL CAUSE A MAJOR WRECK AND LIVES COULD POSSIBLY BE LOST OR SOMEONE COULD POSSIBLY BE DISABLED THE REST OF MY LIFE. AT WHAT POINT DOES THIS HAVE TO HAPPEN BEFORE BUICK WILL FIND AN ANSWER FOR THIS? I NEED HELP ON THIS AS THERE ARE NO MECHANICS THAT CAN RESOLVE THIS ISSUE.

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, IT FAILED TO ACCELERATE WITHOUT WARNING. THE CONTACT HAD TO PUSH THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

WE DROVE 40 MILES ROUND TRIP TO HAVE THE RECALL #14299 SAFETY RECALL PERFORMED ON THE KEYS TO OUR CAR AND THEY REFUSED TO PREFORM THIS SAFETY RECALL BECAUSE WE DID NOT HAVE THE CAR WITH US. WE HAD THE RECALL NOTICE AND OWNERS CARD. THE SERVICE BULLETIN SAYS NOTHING ABOUT VERIFYING THAT THE VIN NUMBER MATCHES OUR OWNER'S CARD AND THE RECALL NOTICE.