BUICK Complaints

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S DOORS WERE NOT LOCKING CORRECTLY. THE CONTACT WOULD HAVE TO MANUALLY LOCK THE DOORS AND THEN ACTIVATE THE LOCKS WITH THE KEY IN ORDER TO SECURE THE DOOR LOCKS. THE DEALER DIAGNOSED THAT THE FAILURE WAS COMMON AND THE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

I HAVE A BUICK POWER ADD ON SYSTEM THAT IS 50 STATE CARB LEGAL CALLED THE STAGE ONE KIT OFFERED BY GM THE KIT CONSISTS OF AN AIR INTAKE AND A SOFTWARE CALIBRATION. AMONG ALL THE ISSUES I HAVE BEEN HAVING WITH THE CAR THEIR FINAL SOLUTION WAS TO INSTALL THE OEM CALIBRATION AND FUEL TABLES BUT LEAVE THE THE STAGE ONE KIT INSTALLED. I BELIEVE THIS MAKES MY CAR NON-50 STATE EMISSIONS COMPLIANT. PART NUMBER FOR STAGE KIT IS 12653664. THE ISNTALLATION MANUAL SPECIFICALLY MENTIONS NOT DRIVING WITHOUT THE CALIBRATION UPDATE FROM THE DEALER. I HAVE NO WAY OF PUTTING IT BACK IN.

CODES PRESENT IN COMPUTER ARE P1101 AIR INTAKE PERFORMANCE, P0101 MASS AIR FLOW CIRCUIT A FAILURE. THE CAR HAS REDUCED POWER AND SURGING DURING ACCELERATION. STUMBLING AT START UP. THE VEHICLE'S TURBO WASTEGATE FAILS TO CLOSE BEFORE 3,500 RPM THEREFORE CAUSING A SEVERE SPOOL TIME ON TURBOCHARGER THE MANUFACTURE IS UNABLE TO REPAIR AS PER THE 4 MONTHS THE CAR HAS BEEN BEING DIAGNOSED AND FINALLY THE SERVICE MANAGER HAS ADMITTED THEY ARE UNABLE TO REPAIR THE VEHICLE. CORPORATE GM IN INVOLVED ALONG WITH FIELD TECHNICIANS. SINCE THE VEHICLE HAS BEEN RETURNED TO ME STILL FAILING NOW HAS ACTIVE CODES FOR U0100 LOST COMMUNICATION WITH ECM, U0140 LOST COMMUNICATION WITH BODY CONTROL MODULE, U0128 LOST COMMUNICATION WITH PARKING BRAKE MODULE, U0073 COMMUNICATION BUS A OFF, U0101 LOST COMMUNICATION WITH TRANSMISSION CONTROL MODULE SINCE THE CAN-BUS IS FAILING THE CAR IS NOW TRYING TO STALL INTERMITTENTLY WHILE DRIVING ANY SPEED.

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED DOWNHILL, THE BRAKES FAILED TO FUNCTION. THE VEHICLE CRASHED INTO THE WOODS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE CONTACT SUSTAINED LEG INJURIES, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 01/25/17*LJ CONSUMER STATED GOING DOWN STEEP HILL 1/2 MILE FROM HOME PUT ON BRAKES AND THEY WENT TO THE FLOOR. CONSUMER HIT THE TREES AND ROCKS ON THE ROAD NO AIRBAG DEPLOYED. CAR WAS TOTALED. UPDATED 06/25/18*JB

GENERAL MOTORS NEVER NOTIFIED ME OF A RECALL ON MY 2015 BUICK ENCORE IN SEPT 2016. I FOUND OUT ABOUT THE RECALL BY READING IT IN THE NEWSPAPER. IT INVOLVED THE AIR BAG. I CALLED MY LOCAL DEALER AND THEY MADE THE REPAIR. I CALLED GM AND ASKED WHY THEY DIDN'T NOTIFY ME. THEY HAD NO GOOD ANSWER AS TO WHY. ONE OF THE PEOPLE I TALKED TO SAID THE REASON WAS BECAUSE THE RECALL WAS BEFORE I PURCHASED THE CAR ( I BOUGHT THE CAR IN FEB 2015) THIS MAKES NO SENSE. MY LOCAL DEALER TOLD ME THE RECALL WAS MADE ON 9SEP 2016. THE BUICK WEB SITE HAD ANOTHER PERSON ASKING A QUESTION ABOUT THIS RECALL AND STATED THEY NEVER RECEIVED A RECALL NOTICE.THE ANSWER GIVEN WAS CALL YOUR BUICK DEALER. AIR BAG RECALLS ARE VERY SERIOUS AND I FEEL THAT GM SHOULD BE THE ONE TO NOTIFY EVER ONE.

WHILE MAKING A RIGHT HAND TURN I HEARD A POP NOISE SIMULTANEOUSLY VEHICLE DIPPED HARSHLY WITH THE HANDLING AND STEERING CONTROL COMPROMISED. AFTER INSPECTION THE FRACTURED AND BROKEN SWAY BAR WAS DISCOVERED. SWAY BAR ENDS CRACKED BOTH SIDES WITH RIGHT SIDE COMPLETELY SEVERED. CAR WAS USED IN NORMAL DRIVING CONDITIONS-MECHANIC SUGGESTED I REPORT THIS SAFETY ISSUE BECAUSE THIS SHOULD NOT HAPPEN. *TR

TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE PARKING THE VEHICLE IN THE GARAGE, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD. THE ENGINE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS 133,000.

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT OBSERVED FUEL LEAKING FROM THE VEHICLE ONTO THE GARAGE FLOOR. THE VEHICLE WAS TAKEN TO AN DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS LEAKING FUEL AND THAT THE FUEL TANK HOUSING FRACTURED. THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.

THE VEHICLE IS LEAKING FUEL DOWN THE SIDES OF THE GAS TANK AND THERE IS POOLING OF FUEL AROUND THE FUEL PUMP ON THE TANK , ALSO ON THIS VEHICLE THE EXHAUST PIPE RUNS IN THE MIDDLE OF THE GAS TANK. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND DIAGNOSED WITH A LEAKING GAS TANK, AFTER HEARING THAT THE VEHICLE WAS TAKEN TO THE GM DEALERSHIP AND DIAGNOSED. THE GM DEALERSHIP IS STATING THAT THE GAS TANK IS CRACKED. THE VEHICLE HAS NEVER BEEN IN A WRECK! THIS IS A SERIOUS SAFETY ISSUE AND THERE SHOULD BE AN INVESTIGATION ON THIS MATTER, AND I ALSO THINK THAT IT IS THE FUEL LINES GOING TO THE FUEL PUMP THAT SITS INSIDE OF THE GAS TANK THAT ARE LEAKING, NOT A CRACK TANK. LEAKING OR CRACKING FUEL TANKS ON VEHICLE SHOULD BE AN AUTOMATIC RECALL. THANK YOU FOR YOUR TIME: *TR