BUICK Complaints

I AM HAVING TROUBLE OUT OF MY VEHICLE. I HAVE REPLACE SEVERAL PARTS AND STILL HAVE NOT SOLVED THE PROBLEM. FOR INSTANCE, WHEN I DRIVE MY CAR AND CUT IT OFF I HAVE TO WAIT 30-45 MINS. BEFORE IT WILL START AGAIN. I HAVE CHANGED THE FUEL PUMP 3 TIMES AND OTHER PARTS OF THE CAR AND I HAVE NOT YET FOUND A SOLUTION TO MY PROBLEM. I HAVE HAD THE TRUCK FOR A YEAR AND EIGHT MONTHS. THE VEHICLE IS MOTION BUT IT CUTS OFF AND I HAVE TO WAIT 30-45 MINS. BEFORE MY TRUCK CAN RESTART. IT'S BEEN GOING ON FOR SOME MONTHS AND I HAVE CHANGED MANY PARTS AND IT STILL DOES THE SAME THING. *TR

(PLEASE SEE INCLUDED PICTURE) BOTH HEADLIGHTS SHOW WHAT APPEAR TO BE FINE CRACKS ON THE INSIDE OF THE LENSES KIND OF LIKE A STARBURST APPEARANCE. THIS STARBURST IS AFFECTING THE HEADLIGHT BEAM AND MAKING IT HARDER TO SEE WHILE DISTRACTING ONCOMING TRAFFIC. GENERAL MOTORS HAS A TSB#02-08-42-001I THAT IDENTIFIES THE KNOWN MANUFACTURER INCONSISTENCY. IT IS OBVIOUSLY A KNOWN FAULT. EVEN GOING AS FAR AS STATING GOING THROUGH AN AUTOMATIC CAR WASH CAN CAUSE THE LENSES TO CREATE THE STARBURST APPEARANCE. THIS SHOULD BE A RECALL BY GENERAL MOTORS. THEY SHOULD REPLACE THE LENSES WITH A STRONGER MORE RELIABLE PRODUCT. THE MOST DANGEROUS PART IS THE ISSUE MAY NOT BE READILY KNOWN BY THE CONSUMER DUE TO THE CRACKS NOT BEING EASILY SEEN UNLESS THE SUNLIGHT REFLECTS A CERTAIN WAY THROUGH THE LENSES. AS SEEN IN THE PICTURE, THERE ARE MANY FINE CRACKS REFRACTING THE LIGHT. IT IS A MAJOR CONCERN KNOWING TENS OF THOUSANDS OF VEHICLES ARE ON THE ROAD WITH THESE KINDS OF LENSES.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE HYBRID. AFTER THE VEHICLE WAS SERVICED FOR UNRELATED ISSUES, THE CHECK ENGINE INDICATOR ILLUMINATED THE NEXT DAY AND THE "CHECK THE CHARGING SYSTEM" MESSAGE APPEARED. ADDITIONALLY, THE VEHICLE WOULD SHUT OFF AND RESTART AUTOMATICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

TL* THE CONTACT OWNS A 2003 BUICK PARK AVENUE. WHILE DRIVING AT ANY SPEED THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED OIL DRIPPING DOWN ON THE SPARK PLUGS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD GASKET WAS LEAKING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 06/02/17*LJ UPDATED 06/27/18*JB

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE ATTEMPTING TO MAKE A LEFT TURN, PART OF THE SUBFRAME CONNECTED TO THE WINDSHIELD OBSTRUCTED THE CONTACT'S VISION. THE ISSUE MADE IT DIFFICULT TO EFFECTIVELY COMPLETE THE TURN. AS A RESULT, THE CONTACT DROVE OVER A CURB. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. THE VIN WAS UNAVAILABLE. UPDATED 12/23/16*LJ

TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE WHILE IT WAS STATIONARY. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE STOMACH, LEG, HEAD, AND RIGHT SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER COLLISION LOT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER DRIVING THE VEHICLE AND SHIFTING INTO PARK, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH PROPERLY. THE IGNITION SWITCH WAS IN THE OFF POSITION AND TOOK MORE THAN TWENTY ATTEMPTS FOR THE KEY TO BE REMOVED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT FEEL SAFE IN THE VEHICLE. THE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, BOTH HEADLIGHTS FAILED. THE BRIGHT LIGHTS EVENTUALLY ILLUMINATED; HOWEVER, THE LOW BEAM LIGHTS REMAINED OFF. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

POWER STEERING AND RACK IS LEAKING. I SEE THAT THERE ARE HUNDREDS OF COMPLAINTS ON THIS ISSUE. ESTIMATE FOR REPAIR IS $1400. THE STEERING IS VERY HARD AND VERY UNSAFE. THERE ARE 3 KIDS UNDER 10 IN THIS FAMILY. GM IS PUTTING THEM AT RISK.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS OR APPLYING THE BRAKES, THE CONTACT HEARD A LOUD THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED BOTH REAR BRAKES, STRUTS, AND SHOCKS; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 90,000.