BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 BUICK LUCERNE- NEW ULM, MN
HEATED/COOLED SEATS STOPPED WORKING. BUTTON ON DOOR LIGHTS UP LIKE THEY ARE ON, BUT THE HEAT/COOL DOES NOT ACTUALLY TURN ON. TURNS OUT PROBLEM IS WITH CONNECTOR AT CONTROL MODULE UNDER PASSENGER SEAT. CONNECTOR IS PARTIALLY MELTED WITH BLACK BURN MARKS. THIS ISSUE APPEARS TO BE COMMON ON NUMEROUS GM VEHICLES (BUICK LUCERNE, CADILLAC DTS, ETC...) FUSE DOES NOT BLOW, POSSIBLE FIRE ISSUE?
Source: NHTSA WEB SITE -
2002 BUICK RENDEZVOUS- RULEVILLE, MS
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL FUEL ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FUEL WAS LEAKING FROM THE FUEL TANK; HOWEVER, THE FAILURE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V349000(FUEL/PROPULSION SYSTEM); HOWEVER, THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- GORHAM, ME
THE AIRBAG WARNING LIGHT COMES ON WHILE THE CAR IS TRAVELING INDICATING THE AIRBAGS ARE MALFUNCTIONING. IT COMES ON AND OFF INTERMITTENTLY. I BROUGHT IN TO THE DEALER AND THEY CLEARED THE MALFUNCTION CODE AND IT HAPPENED AGAIN. THEY WANT TO CHANGE THE SENSOR UNDER THE SEAT FOR $1250 SINCE IT IS NOT COVERED BY WARRANTY. IT SEEMS TO OCCUR WHEN THE CAR IS IN MOTION GOING EITHER UP OR DOWN AN INCLINE.
Source: NHTSA WEB SITE -
1999 BUICK REGAL- SPRINGFIELD, OR
ON 10/28/2016 MY WIFE HAD DROVE THE CAR ABOUT 3 MILES TO THE STORE DID SOME SHOPPING FOR APPROXIMATELY 30 MINUTES. SHE RETURNED HOME THE 3 MILES PARKED THE CAR IN THE DRIVEWAY IN FRONT OF THE GARAGE AND WENT IN SIDE. SHE WAS IN THE GARAGE A FEW MINUTES LATER AND SAW SMOKE FILLING THE GARAGE. SHE WENT OUT THE BACK DOOR AND AROUND THE HOUSE AND THE CAR WAS IN FLAMES. NEIGHBORS HAD ALL READY CALLED 911. IT TOOK ABOUT TEN MINUTES FOR THE FIRE DEPARTMENT TO ARRIVE. THE ENTIRE ENGINE BAY AND FRONT OF THE CAR WAS DESTROYED. THE PAINT WAS BURNED OFF OF THE GARAGE DOOR AND BLISTERED PAINT AND SOOT ON THE HOUSE. THE HOOD STRUT EXPLODED AND PUT A HOLE IN THE GARAGE DOOR.
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- WEST HARTFORD, CT
ENGINE STALLED AFTER STARTING AND DRIVING ABOUT 20 YARDS IN A PARKING LOT. THEN WOULD CRANK BUT NOT START AND HAD BURNING SMELL INSIDE CAR. HAD TOWED TO DEALER AND THEY FOUND A MELTED FUEL PUMP RELAY AND FUSE BOX LOCATED UNDER REAR SEAT. THEY SAID THERE WAS A POTENTIAL FIRE HAZARD IF DIDN'T REPLACE FUSE BOX TOO. CAR HAD 106,079 MILES AT TIME. *TR
Source: NHTSA WEB SITE -
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2011 BUICK REGAL- ODENTON, MD
"STABILITI TRAK NEEDS TO BE SERVICED" LIGHT COMES ON AND CAUSES IMMEDIATE LOSS OF ENGINE POWER. THIS HAS BECOME VERY DANGEROUS AND IS NO LONGER A SAFETY FEATURE BUT A HAZARD WHEN DRIVING. THIS HAS HAPPENED SEVERAL TIMES AND BEEN TAKEN TO DEALERSHIPS AT LEAST 5 TIMES, WITH NO FIX. THEY CANNOT DUPLICATE THE PROBLEM BUT THE CAR CONTINUES TO HAVE THE ISSUE. THIS IS A HUGE SAFETY HAZARD WHEN TRAVELING AND I HAVE BEEN FORCED TO PULL OVER AND SHUT OFF THE CAR IN HIGH TRAFFIC AREAS DUE TO CONTINUED BRAKE PRESSURE AND LOSS OF POWER. THIS PROBLEM OCCURS MOSTLY ON HIGHWAY TRAVEL BUT HAS HAPPENED ON CITY STREETS AS WELL. *TR
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- RINCON, GA
"SERVICE AIRBAG" PANEL CAUTION LIGHT ILLUMINATES. IT GOES OUT AND COMES ON RANDOMLY. DEALER CANNOT FIND ROOT CAUSE AND SIMPLY RESETS LIGHT TO TURN IT OFF. THERE IS A RECALL 2008-1013 BUICK ENCLAVE FOR THIS IDENTICAL PROBLEM. THIS IS ON A 2014 MODEL.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- MARIETTA, GA
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AND WHILE STATIONARY, THE VEHICLE SHUT OFF UNEXPECTEDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART SUCCESSFULLY. LATER, WHEN BACKING OUT OF A PARKING SPACE AT 2 MPH, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LUCERNE- SAN ANTONIO, TX
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 55,328.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK ENCLAVE- DEATSVILLE, AL
MILEAGE 85,717: DRIVING ON INTERSTATE AT 70 MPH VEHICLE LOST POWER, WAS LUCKILY ABLE TO PULL OFF AND RESTART TO MAKE IT HOME. NEXT MORNING VEHICLE WOULD START, BUT IMMEDIATELY SHUT OFF. TOWED VEHICLE TO LOCAL MECHANIC WHO STATED IT WAS STRETCHED TIMING CHAIN, COMMON OCCURRENCE IN ENCLAVE, ACADIA, AND TRANSVERSE. REPORTED ISSUE TO GM WHO REFERRED ME TO CERTIFIED GM DEALER, VEHICLE WAS TOWED TO THAT LOCATION AT MY EXPENSE, SAT THERE FOR A WEEK BEFORE I RECEIVED ANY INFO WHICH WAS STRETCHED TIMING CHAIN, ALREADY KNOWN INFORMATION. I CALLED GM BACK WHO STATED THEY MY CASE HAD ALREADY BEEN CLOSED OUT FOR POWER LIFT GATES AND THERE WAS NO DOCUMENTATION FOR THE STRETCHED TIMING CHAIN, AFTER 1 HOUR AND 25 MINUTES ON THE PHONE I WAS TOLD THAT THERE WAS NO ASSISTANCE FOR THE TIMING CHAIN THAT I WOULD BE RESPONSIBLE FOR THE $2000 REPAIR BILL ALONG WITH $105 FOR THE DIAGNOSTIC TEST. AT THIS POINT BEYOND FRUSTRATED WITH VEHICLE AND GM, THE ACADIA AND TRANSVERSE HAVE HAD THEIR POWERTRAIN WARRANTY EXTENDED WHY HAS THIS NOT HAPPENED FOR THE ENCLAVE? *TR
Source: NHTSA WEB SITE