BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK REGAL- WEDGEFIELD, SC
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE MANUFACTURER SENT NOTIFICATION OF AN UNKNOWN ELECTRICAL SYSTEM RECALL. IT WAS UNKNOWN WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. IN ADDITION, THE DRIVER'S SIDE ELECTRICAL FUNCTIONS FAILED AND THE CONTACT WAS UNABLE TO ADJUST THE SEAT, WHICH WAS STUCK IN AN UPRIGHT POSITION. VARIOUS WARNING INDICATORS AND GAUGES FLICKERED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY DUE TO THE MULTIPLE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LUCERNE- TUMWATER, WA
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE SEIZED WHILE DRIVING AT ANY SPEED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SEAT FUSE BOX MALFUNCTIONED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK REGAL- ROCKY MOUNT, NC
WITH THE AIR CONDITIONING ON MOIST BUILDS UP ON THE OUTSIDE OF THE FRONT WINDOW CAUSING IT DIFFICULT TO SEE, IF THE WIPERS ARE USED IT EVEN MORE DIFFICULT. THE AIR THROUGH THE DASH VENTS CAUSING THE OUTSIDE TO MOIST LIKE FROST. I HAVE OWN SEVERAL CARS THIS IS THE FIRST TO HAPPEN. THIS HAPPEN WHEN I AM PARKED OR RIDING ALONG THE HIGHWAYS IT IS DIFFICULT TO SEE. I HAD TO PULL OVER TO A STORE TO WIPE THE WINDSHIELD AND TURN OFF THE A/C TO PREVENT MY SEEING THE HIGHWAY AND TRAFFIC.
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- SYRACUSE, NY
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE FRONT DRIVER SIDE WHEEL BEGAN TO MAKE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LUG NUTS AND THE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE AT A STOP AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE ABS AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BACK, RIGHT ARM, AND RIGHT LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER FOR BODY REPAIRS, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. AFTER THE VEHICLE WAS REPAIRED FOR THE CRASH, THE GEAR SHIFTER WAS SHIFTED INTO THE DRIVE POSITION AND THE VEHICLE BEGAN TO ROLL BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBERS: 06V417000 (AIR BAGS) AND 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK REGAL- MARSHALLTOWN, IA
TRUNK LID OPENS ON IT'S OWN. THIS HAPPENS WHEN PARKED, BUT IT OPENED AT LEAST [OR WAS DISCOVERED OPEN] WHILE DRIVING DOWN THE STREET. BLOCKING THE REAR VIEW. THIS HAS HAPPENED AT LEAST 10 TIMES. THIS HAS ALLOWED SNOW AND RAIN TO ENTER THE TRUNK. I THINK THIS IS A PROBLEM WITH THE REMOTE TRUNK RELEASE WHEN THIS HAPPENS THE CONTENTS OF THE CAR AND THE CAR ARE OPEN TO THEFT. THE DEALER AND BUICK ARE KNOW ABOUT THIS BUT DO NOT ACT LIKE THIS IS IMPORTANT THIS HAS HAPPENED ON SEVERAL DATES,I PURCHASED THE CAR IN FEB 2013 THE LAST TIME IT HAPPENED WAS IN JULY OF 2016. THE CAR HAS 20500 MILES ON IT
Source: NHTSA WEB SITE -
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2006 BUICK LACROSSE- PEARLAND, TX
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT WAS UNABLE TO INSERT THE IGNITION KEY IN ORDER TO START THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. UPDATED 11/29/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK CENTURY- OTHO, IA
TURN BRIGHTS ON AND RADIO/CLOCK LIGHT GOES OFF. NO HEADLIGHTS ON DURING DAY DRIVING, RADIO/CLOCK LIGHT RANDOMLY GOES ON AND BACK OFF. HEAD LIGHTS BRIEFLY GONE OFF DURING NIGHT DRIVING 3 DIFFERENT TIMES ONLY FOR MAYBE 5 SECONDS, BUT IT ONLY TAKES A SECOND FOR A DEER OR OBJECT TO APPEAR AT NIGHT OR A CAR AHEAD BRAKING SUDDENLY. SPEEDOMETER BACK LIGHT DOES NOT ILLUMINATE FOR NIGHT DRIVING. TRAC OFF AND ANTI LOCK WARNING LIGHTS CONTINUOUSLY STAY ON, I HAVE HAD MY BRAKES REPLACED THROUGHOUT THE YEARS OF OWNING THE CAR SINCE OCTOBER 2007 AND THE WARNING LIGHTS DO NOT RESET THEMSELVES AS THEY SHOULD, THEY CONTINUOUSLY STAY ON SINCE 2009. I AM TIRED OF DEALING WITH ALL OF THESE ELECTRICAL AND LIGHTENING ISSUES WITH THIS CAR. I HAVE TRIED TO FIND GM RECALL FOR THESE PROBLEMS. PLEASE TELL ME WHERE AND HOW I CAN HAVE THESE DEFECTS FIXED.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- RICHMOND, VA
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING 20 MPH, THE TRANSMISSION MALFUNCTIONED AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE WAS STUCK AT 3,500 RPMS AND THE VEHICLE SMELLED OF SMOKE AND BURNT METAL. THE CONTACT PULLED OVER TO THE RIGHT SHOULDER OF THE ROAD AND STOPPED THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE AWAY. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. A TRANSMISSION CONTROL MODULE WAS REPLACED BASED ON THE DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 BUICK REGAL- MILWAUKEE, WI
TL* THE CONTACT OWNED A 1999 BUICK REGAL. THE VEHICLE CAUGHT FIRE WHILE THE CONTACT WAS PARKING IN FRONT OF HIS HOUSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ENGULFED IN FLAMES BEFORE THE POLICE AND FIRE DEPARTMENTS ARRIVED. POLICE AND FIRE REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 09V116000 (ENGINE AND ENGINE COOLING) AND 04V375000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RENDEZVOUS- HIGH POINT, NC
THIS SUV WAS PURCHASED AT THE END OF AUGUST 2016 AND ONCE IN THE CAR AND DRIVING DOWN THE ROAD WE REALIZED THE VEHICLE POWER STEERING WAS HARD TO TURN AND THE BRAKES WERE GOING ALL THE WAY DOWN. WE ALSO HAD A CAR ACCIDENT, BECAUSE IT WAS VERY HARD TO TURN AND ONCE IN THE PARKING SPACE THE BRAKES WENT COMPLETELY OUT AND WHEN TRYING TO STOP THE SUV WOULD NOT STOP AND WE HIT A PARKED CAR WITH THE LADY IN THE CAR ON 9/11/2016. WENT ON LINE AND NOTICED RECALLS FOR POWER STEERING AND CLOTH SEATS ON SOME MODELS FOR AIR BAGS. SPOKE WITH GMC AND INFORMED POWER STEERING RECALL AND WOULD LIKE SUV CHECKED. CALLED TOW TRUCK TO TAKE VEHICLE TO GMC. WHEN WE GOT THERE THE SERVICE DEPARTMENT REQUEST WE TRY TO PURCHASE A NEW CAR INSTEAD OF GETTING THE VEHICLE FIXED. THE NEXT DAY WE WERE NOTIFIED THE TRUCK WAS NOT WORTH REPAIRING THE DAMAGES WERE OVER 1,000 FOR POWER STEERING AND BRAKES. THIS CAR WAS SOLD WITH ALL THESE PROBLEMS AND I FEEL SINCE THERE WAS PREVIOUS DEFECTS WITH THIS VEHICLE WE SHOULD AT LEAST BE GIVEN SOME TYPE OF COMPENSATION OR A NEW VEHICLE.
Source: NHTSA WEB SITE