BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 BUICK RENDEZVOUS
    - KALAMAZOO, MI

    ONE DAY LAST WEEK, I NOTICED THAT THE LIGHTING BEHIND MY GAUGES WAS OUT AND THE LIGHT ON THE RADIO IS DIM. THEN THE NEXT DAY NONE OF MY WINDOWS WORK, THEY ARE STUCK DOWN ABOUT 2 INCHES. AND THEN I GET ON THE HIGHWAY AND AT 60MPH THE FRONT END FEELS LIKE ITS GOING TO FALL OFF. AND WHEN IN THE DRIVE THROUGH THE ENGINE TEMP WAS HEADING FOR THE RED ZONE, I HAD TO SHUT THE VEHICLE OFF. AFTER COMING TO A STOP AND THEN ACCELERATING TO GO, THE FRONT WHEELS ACT LIKE THEY GRAB THE CAR JERKS THEN THE TIRES SQUEAL AND CAR MOVES. I HAVE A SERVICE ENGINE LIGHT ON NOW, THAT IS SOME DEALER CODE :AUTOZONE DID A DIAGNOSTIC CHECK., BUT THE DEALER WOULDN'T TELL ME WHAT IT WAS WHEN I CALLED. I HAVE A LIGHT THAT CAME ON FOR THE BRAKES, AS WELL AS A LIGHT FOR SERVICING THE TRACTION SYSTEM?? ALL THIS HAPPENED WITH IN A COUPLE DAYS TIME. ITS VERY FRUSTRATING. I DON'T EVEN KNOW WHERE TO START FIRST, OR IF IT JUST NEEDS TO GO TO THE JUNK YARD. VERY DISAPPOINTED. I'M ON DISABILITY, THOUGHT I WAS BUYING A RELIABLE GM PRODUCT. ALSO A PIECE OF REAR WINDOW TRIM ON THE PASSENGER SIDE JUST FELL OFF.. AND $132 IS RIDICULOUS TO REPLACE A PIECE OF TRIM. AND I NOTICED ON OTHER VEHICLES LIKE MINE MANY ARE MISSING THIS PIECE OF TRIM ON THE SAME SIDE. WHATS UP WITH THAT?

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - DOVER, DE

    TL* THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL RATTLING SOUND WAS HEARD COMING FROM THE REAR PASSENGER SIDE. WHILE THE CHECK ENGINE INDICATOR WAS ILLUMINATED, THE VEHICLE BEGAN TO DECELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR CALIPERS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - WEST HOLLYWOOD, CA

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHEN THE VEHICLE WAS PLACED IN PARK AND THE CONTACT EXITED, THE VEHICLE SUDDENLY REVERSED BACKWARDS. THE DRIVER ATTEMPTED TO RE-ENTER THE VEHICLE, BUT WAS UNABLE TO STOP THE VEHICLE AND WAS DRAGGED BACKWARDS. THE DRIVER SUSTAINED INJURIES TO THE LEGS AND CHEST. THE VEHICLE CRASHED INTO THE STAIRS OF AN APARTMENT BUILDING AND THEN CRASHED INTO A RAILING. A POLICE REPORT WAS FILED. THE DRIVER RECEIVED ON THE SPOT MEDICAL ATTENTION FROM AMBULATORY CARE, BUT DID NOT GO TO A HOSPITAL FOR FURTHER TREATMENT. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE BY ANOTHER INDIVIDUAL WHO ASSISTED THE CONTACT. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED YET TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK VERANO
    - LUNENBURG, MA

    TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING, THE CONTACT INADVERTENTLY HIT THE KEYLESS IGNITION BUTTON, WHICH RESULTED IN A LOSS OF POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE OPERATED AS MANUFACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *JS

    Source: CONSUMER LETTER
  • 2008 BUICK ENCLAVE
    - KINGSTON, OK

    I HAVE FINANCED THIS 2008 BUICK ENCLAVE, WHICH I GOT IN FEBRUARY 2016. LOVE THE CAR AND ALL THE SPACE IT HAS. THAT WAS UNTIL TODAY! THIS WEEK AS I WAS LEAVING THE CAR WOULDN'T SHIFT INTO REVERSE. ONCE I GOT IT INTO NEUTRAL I WAS ABLE TO BACK DOWN THE INCLINE FROM THE CARPORT TO THE STREET. IT DID SHIFT INTO DRIVE, BUT WOULD ONLY GO ABOUT 25 MPH ON A BUSY HIGHWAY AND STAYED IN FIRST THE WHOLE TIME. I CONTACTED THE LOCAL CHEVY/GM DEALER AND HE SAID TO BRING IT IN. I COULDN'T BECAUSE I WAS AT WORK. THIS MORNING THE DEALER CALLED AGAIN AFTER BEING ASKED TO BY MY HUSBAND AND SENT A TECHNICIAN TO MY HOME. THE TECH CHECKED IT AND WROTE SOME CODES DOWN AND WENT BACK TO THE DEALERSHIP. THE DEALER THEN CALLED AND SAID IF I COULD GET THE CAR TO HIM HE WOULD HAVE THE TECH CHECK THE FUSES AND RELAYS. HE CHECKED THE CODES HE HAD PULLED AND CHECKED ALL FUSES AND RELAYS AND SAID THAT I NEEDED TO CONTACT A TRANSMISSION SHOP BECAUSE THE COMPUTER WAS NOT TALKING TO THE TRANSMISSION. ALL OF THIS AFTER AN ALMOST HOUR TRIP TO DRIVE 8 MILES TO THE DEALERSHIP AND DRIVE THAT SAME 8 MILES BACK HOME BECAUSE WE KEPT HAVING TO STOP ON THE SIDE OF THE ROAD AND STOP THE ENGINE AND THEN RESTART IT AGAIN ON THAT SAME BUSY HIGHWAY. WE HAD SEVERAL NEAR MISSES (PEOPLE DRIVING THE 65 MILE SPEED LIMIT NEARLY REAR ENDING US). SURELY THERE IS SOMETHING THAT CAN BE DONE TO MAKE SURE THIS DOESN'T HAPPEN TO ANYONE ELSE!

    Source: NHTSA WEB SITE
  • 1998 BUICK RIVIERA
    - VANCOUVER, WA

    ABOUT TWO MONTHS AGO, WHEN FUELING MY VEHICLE, I NOTICED A PUDDLE OF GASOLINE IN THE VICINITY OF THE LEFT REAR WHEEL, INLINE WITH THE FUEL FILLER DOOR. I HAD NOTED THE CHECK ENGINE LIGHT SUBSEQUENTLY CAME ON AND CODE 0440 (OR A VARIANT OF THAT, I CANNOT RECALL WITH 100% CERTAINTY. WHEN I HAD SOME FREE TIME, I STARTED INVESTIGATING THE EMISSIONS CODE AND DECIDED TO CHECK THE FUEL SYSTEM FROM THE REAR OF THE VEHICLE WORKING FORWARD. WHILE LOOKING AT THE FUEL FILLER NECK, I NOTED A GLINT OF FRESH STEEL BEHIND THE TIRE. UPON REMOVING THE TIRE, I NOTED A HOLE IN THE FILLER NECK THE SIZE OF A US QUARTER. SINCE IT'S A FUEL SYSTEM COMPONENT, I INVESTIGATED WHETHER I COULD GET A REPLACEMENT PART (TO NO AVAIL). MY FIELD EXPEDIENT FIX WAS TO WRAP THE FUEL FILLER INTAKE STEEL PIPE WITH A COPIOUS AMOUNT OF DUCT TAPE AS A TEMPORARY FIX UNTIL I COULD SEE IF A JUNKYARD WOULD YIELD A NEW PIPE. NO SUCH LUCK IN FIND A PART THAT DIDN'T HAVE A HOLE OF SORTS (SEE ENCLOSED PHOTO'S OF 'REPLACEMENT' OFFERINGS. MY INVESTIGATION LED ME TO CONCLUDE THE WEAR IN THE PIPE WAS CAUSED BY WHEEL HOP, PRIMARILY WHEN ROLLING OVER SPEED BUMPS AT A SPEED HIGHER THAN RECOMMENDED, CAUSING THE REAR WHEEL TO "HOP UPWARDS" AND COME IN CONTACT WITH THE PIPE. GIVEN THE AMOUNT OF SPEED BUMPS IN RESIDENTIAL NEIGHBORHOOD, THE LIKELIHOOD OF THIS HAPPENING IS CONSISTENT THE LOCATION OF THE DAMAGE AND THE INNER EDGE OF THE LEFT REAR WHEEL. I'VE ENCLOSED PICTURES OF A 'REPLACEMENT' PIPE THAT WILL HAVE TO BE EPOXIED TO CONTAIN VAPORS AND PREVENT FUEL SPILLAGE UNLESS A PRISTINE PIPE IS FOUND. GIVEN THE EMISSIONS ISSUE ALONG WITH FUEL SPILLAGE WHEN FUELING THE VEHICLE, THERE'S A HIGH LIKELYHOOD OF FURTHER DAMAGE AND POSSIBLE FIRE HAZARD. I'D RECOMMEND A METAL SHIELD BE RETROFITTED TO PREVENT CONTACT FROM THE LEFT TIRE AND THE FUEL FILLER NECK

    Source: NHTSA WEB SITE
  • 1998 BUICK RIVIERA
    - VANCOUVER, WA

    IT STARTED OUT AS A SMALL OIL LEAK, BUT I RECENTLY NOTICED THE LEAK HAS EXPANDED SIGNIFICANTLY. IT'S DIFFICULT TO PINPOINT THE LEAK, BUT AN OIL PAN UNDER THE CAR SHOWS SIGNIFICANT PUDDLING OF OIL. A SEALER/CONDITIONER DOESN'T APPEAR TO HAVE BEEN AFFECTED. WHILE ONLINE, I NOTED THAT THE 3800CC 3.8L ENGINE SEEMS NOTORIOUS FOR THIS PROBLEM, AND OTHER MODELS OF GM CARS APPEAR TO BE SUBJECT TO A RECALL. NOT SO THE BUICK, WHICH TO ME, HAS THE SAME ENGINE. GIVEN THAT IS IS KNOWN NOW, I'M CONCERNED THAT THIS LOW PRODUCTION VEHICLE WAS LEFT OUT OF THE RECALL AND SHOULD BE INCLUDED. PUDDLE OF OIL PHOTO ENCLOSED. THIS CONDITION IS MOST NOTICEABLE WHILE THE VEHICLE IS STATIONARY.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - CAPE ELIZABETH, ME

    WAVEPLATE DEBRIS IN SILINOID CAR JERKS FROM PARK TO DRIVE DOESN'T SHIFT WELL AT ALL

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCLAVE
    - STATEN ISLAND, NY

    MY CAR HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD WHILE DRIVING. IT SEEMS TO BE SIMILAR TO THE ISSUE THAT IS IN THE RECALL OF THE 2014 MODEL, BUT THERE ARE NO RECALLS FOR THE 2015. SINCE THERE ARE NO RECALLS, THE DEALER IS NOT LOOKING FOR THIS ISSUE ON MY CAR.

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - WILMINGTON, OH

    TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE CONTINUED TO SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,000. UPDATED 12/20/16*LJ UPDATED 12/27/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE