BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 BUICK RENDEZVOUS
    - LIVONIA, MI

    AIR BAGS DID NOT DEPLOY DURING AND ACCIDENT WITH DAMAGE TO THE DRIVERS SIDE FRONT AREA BY THE WHEEL, THE IMPACT CAUSED THE DRIVERS HEAD TO BREAK THE WINDSHIELD AND THE PASSENGER HURT HER LEGS REAL BAD. WHY DIDN'T THE AIR BAGS DEPLOY?

    Source: NHTSA WEB SITE
  • 2009 BUICK LUCERNE
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN AND THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED NUMEROUS TIMES. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT REPLACED THE FUEL PUMP RELAY. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LUCERNE
    - CHICAGO, IL

    FUEL PUMP RELAY BURNED OUT 3 TIMES IN LESS THAN A MONTH, AND THE CAR WOULD NOT START, CAUSING THE FUSE BLOCK TO BURN. THE FIRST TIME, THE VEHICLE WAS PARKED IN THE GARAGE, AND WOULDNT START ONE MORNING, CAUSING ME TO HAVE TO CALL OFF WORK. THE NEXT TIME, VEHICLE WAS IN MOTION, ON A CITY STREET, ON MY WAY TO WORK ONE MORNING, AND THE POWER STEERING AND ACCELERATION DIED, CAUSING ME TO HAVE NO CONTROL OF THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - STATEN ISLAND, NY

    BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!

    Source: NHTSA WEB SITE
  • 2006 BUICK RENDEZVOUS
    - TUCSON, AZ

    ENGINE WOULD SHUT OFF WHILE DRIVING OR NOT START AFTER DRIVING. ENGINE POWER REDUCED LIGHT COMES ON AND SPEED THROTTLED DOWN TO 20MPH, CHECK ENGINE LIGHT STAYS ON NOW. REPLACED RELAY BOX UNDER HOOD SINCE A CONNECTOR WAS FOUND BURNED. HAVE ALSO REPLACED THE COMPUTER, ALTERNATOR, IGNITION RELAY SWITCH, FUEL SENSOR RELAY. HAS NOT BEEN DRIVEN ON HIGHWAY AT ALL FOR FEAR OF IT HAPPINING IN HIGH SPEED TRAFFIC. PROBLEMS HAVE BEEN CONSISTENTLY HAPPENING SINCE PURCHASED OCT 2015.

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - WATERDOWN, TN

    WHEN ACCELERATING TO MERGE ONTO HIGHWAYS, WHEN ACCELERATING TO OVERTAKE VEHICLES AND WHEN DEPRESSING THE GAS PEDAL TO CLIMB STEEPER HILLS THE CAR ENGINE WOULD NOT RESPOND. THIS WAS AN INTERMITTENT ISSUE AS ONLY OCCURRED OCCASIONALLY. HOWEVER, ON AT LEAST 2 OCCASIONS THERE WERE NEAR CRASHES OF VEHICLES INTO THE REAR OF THE VEHICLE. ONE TIME WHILE MERGING ONTO A HIGHWAY AND DEPRESSING THE ACCELERATOR THE ENGINE WOULD NOT INCREASE SPEED AND STAYED AT 45MPH. A TRANSPORT TRUCK IN THE RIGHT HAND LANE CLOSED DISTANCE AND HAD TO BRAKE AS THEY COULD NOT MOVE TO THE CENTRE LANE AND I WAS UNABLE TO GET TO SHOULDER AS I STILL THOUGHT THE ENGINE WOULD RESPOND. I EASED OFF THE GAS AND THEN ACCELERATED AGAIN WHICH THEN KICKED IN THE ENGINE. ANOTHER TIME A SIMILAR INCIDENT HAPPENED WHILE I WAS CLIMBING A STEEPER GRADE ON THE HIGHWAY. THE VEHICLE WOULD NOT RESPOND AND KEEP SPEED AND STARTED TO LOSE SPEED AND I MOVED TO THE RIGHT HAND LANE. I COULD NOT GO TO THE SHOULDER AS THERE WAS A GUARD RAIL ALONG AN ESCARPMENT. AGAIN, A TRANSPORT TRUCK CAME UP RIGHT BEHIND ME ANTICIPATING I WOULD BE KEEPING SPEED. OVER THE LAST FEW MONTHS THIS HAPPENED TO MY WIFE AND I A COUPLE TIMES A WEEK AND HAD TAKEN THIS INTO A GARAGE TO BE CHECKED OUT. AT THAT TIME THERE WERE NO INDICATOR LIGHTS ON OR CODES AND THE GARAGE FOUND NOTHING. ABOUT 3 WEEKS AGO THE ENGINE CHECK LIGHT CAME ON AND WE TOOK IT TO THE GARAGE WHERE THEY ADVISED US TO TAKE TO A DEALER AS IT WAS A TIMING CHAIN PROBLEM. UPON DIAGNOSIS THE DEALER SAID IT WAS A STRETCHED TIMING CHAIN. I DID SOME RESEARCH ON THIS ISSUE AND WHAT I FOUND AND WHAT REALLY BOTHERS ME IS THAT GM WAS AWARE OF THIS PROBLEM AND ACTUALLY ISSUED A TSB FOR 2009 MODELS. MY CAR WAS BUILT IN MODEL SWITCH OVER TIME AS A 2010 MODEL IN AUGUST 2009 BUT WITH THE SAME PARTS AND TIMING CHAIN. THE COMPANY OBVIOUSLY KNEW THAT THE VEHICLES COULD HAVE ISSUES AND FAILED TO NOTIFY.

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - ABILENE, TX

    WATER IS LEAKING FROM FRONT WINDSHIELD ON BOTH THE DRIVERS SIDE AND PASSENGER SIDE OF CAR AND IS AFFECTING ELECTRICAL EQUIPMENT, SUCH AS ONSTAR, ENGINE LIGHT, ETC.

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - SMOAK, SC

    TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - FORTWORTH, TX

    TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD SEPARATED FROM THE STEERING WHEEL, WHICH CAUSED THE PANEL TO RAISE AND OBSCURE THE DRIVER'S VISIBILITY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 11/29/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK VERANO
    - LAS VEGAS, NV

    WHILE AT A STOP SIGN/LIGHT (STATIONARY) THE VEHICLE WILL MOVE FORWARD ON IT'S OWN. I WILL HAVE MY FOOT FIRMLY ON THE BRAKE AND IT MOVES. IT DOES IT AT RANDOM. I HAVE TAKEN IT TO BUICK AND EVEN CONTACTED CORPORATE ABOUT THIS AND NOW AM AT A STAND STILL. BUICK STATED THAT BECAUSE THERE IS NO RECALL, NO ERROR CODES, AND THEY CAN'T DUPLICATE THE ISSUE THEY DON'T KNOW HOW TO FIX THIS PROBLEM. I AM STUCK WITH A VEHICLE THAT HAS A SAFETY ISSUE. MY MAJOR CONCERN IS THAT IT MAY ONLY BE MOVING ABOUT A FOOT NOW BUT LATER WILL IT JUST KEEP GOING CAUSING ME TO BE IN AN ACCIDENT.

    Source: NHTSA WEB SITE