BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 BUICK LACROSSE- CORNING, NY
THE LOW BEAM HEADLAMPS PERMANENTLY FAIL TO ILLUMINATE. HIGH BEAM HEADLAMPS ARE NOT AFFECTED. GM REFUSES TO INCLUDE THIS VIN IN IT'S RECALL OF BUICK LACROSSE VEHICLES FOR THIS ITEM BUT INCLUDES OTHERS OF THE SAME MAKE AND MODEL. THE REPLACEMENT PART AVAILABLE TO THE CONSUMER ONLY REPAIRS THIS ISSUE FOR A SHORT TIME. BUICK IS REQUIRING ME TO PAY FOR THE REPAIR OF SOMETHING THAT HAS BEEN RECALLED ON OTHER AUTOMOBILES OF THE SAME MAKE AND MODEL BY TAKING IT TO A DEALER WHERE THE NEW PART IS ONLY AVAILABLE. THE DEALERSHIP IS QUITE EXPENSIVE COMPARE TO MY REGULAR AUTO REPAIR PLACE. I FEEL THAT THE BUICK COMPANY IS ACTING INAPPROPRIATELY IN ONLY COVERING SPECIFIC VIN NUMBERS OF LACROSSE FROM 2006.
Source: NHTSA WEB SITE -
1996 BUICK PARK AVENUE- HAMPTON, VA
THE DRIVER SEAT BELT UNBUCKLED WARNING CHIME DOESN'T WORK. THE "KEY IN THE IGNITION" WARNING CHIME USUALLY DOESN'T WORK. THE MALL MODULE HAS BEEN DIAGNOSED AS THE CAUSE BY A LOCAL BUICK DEALERSHIP. THIS SAME ISSUE IS A RECALL ON SOME OF THIS MODEL AND MAKE OF CAR, BUT NOT CURRENTLY ON THIS VIN#. GM AND SUTTLE MOTORS OF NEWPORT NEWS, VA REFUSE TO PAY THE COST OF THE REPAIR. I FEEL LIKE THIS VIN# SHOULD BE PART OF THE RECALL. I PURCHASED THIS VEHICLE USED 5 YEARS AGO, WITH THE PROBLEM OCCURRING THE 1ST DAY OF OWNERSHIP.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- SELDEN, NY
TRANSMISSION FAILURE AFTER 44,820 MILES. REQUIRED RECONDITIONED TRANSMISSION AND TORQUE CONVERTER WITH TOTAL COST OF REPAIR OF $3,976.63. IN MOTION ON CITY STREETS AND HIGHWAY- DELAYS REVERSE. HARD SHIFTING. SLOW RESPONSE DRIVING.
Source: NHTSA WEB SITE -
2005 BUICK RENDEZVOUS- AUGUSTA, GA
TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE FUEL HOSE HAD DETACHED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RESTARTED AFTER TWO HOURS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 302,723.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK TERRAZA- NEW BRITAIN, CT
THE IGNITION SWITCH WAS DISENGAGED WHEN THE VAN HIT A BUMP WHILE IN MOTION ON A HIGHWAY. I WAS ABLE TO PUT IT IN NATURAL AND RESTART IT BUT IT WAS A VERY FRIGHTENING ORDEAL. THIS HAS ALSO HAPPENED ON STREETS TRAVELING 30 MPH.
Source: NHTSA WEB SITE -
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2005 BUICK LACROSSE- BRIDGEPORT, CT
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS FAILED TO OPERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CONNECTOR FAILED TWICE AFTER HAVING THE RECALL REPAIR PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 BUICK REGAL- DECATUR, GA
TL* THE CONTACT OWNED A 1998 BUICK REGAL. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE. SHE ATTEMPTED TO START THE IGNITION AND WAS INFORMED BY OTHERS THAT THE VEHICLE WAS ON FIRE. THE FAILURE WAS DUE TO AN OIL LEAK IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK REGAL- PORTSMOUTH, NH
TL* THE CONTACT OWNED A 1997 BUICK REGAL. WHILE DRIVING AT LOW SPEEDS IN A PARKING LOT, THE DRIVER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MAJOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK ENCLAVE- LAWRENCE, MI
I RECEIVED A RECALL NOTICE REGARDING MY POWER LIFT GATE. I TOOK IT TO SEELYE OF SOUTH HAVEN IN SOUTH HAVEN MI. TWICE. THE FIRST TIME THEY SAID IT WAS WORKING PROPERLY. THEN ON 9/26, THEY SAID IT WAS NOT THE PROP ROD. WHICH I CAN TELL YOU THE ROD MOVES ALOT WHEN I MANUALLY OPEN MY HATCH. I CAN NOT USE MY KEY FAB OR BUTTON TO OPEN MY HATCH. I HAVE TO MANUALLY OPEN IT AND SHUT IT. I FEEL THAT IF MY HATCH AS AN ISSUE THAT IS UNSAFE UNDER ANY TYPE OF RECALL IT SHOULD BE COVERED WITH NO EXPENSE TO ME. SEELYE'S TRIED TO CHARGE ME A DIAGNOSTIC FEE ALSO WHEN I THOUGHT THIS WAS A WARRANTY ISSUE. I LOVE MY BUICK BUT THIS IS CRAZY.
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- PENNSVILLE, NJ
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT A FAULT CODE COULD NOT BE RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE