BUICK Complaints

TL* THE CONTACT OWNED A 1998 BUICK CENTURY. WHILE THE VEHICLE WAS BEING OPERATED, THE BRAKES AND STEERING COLUMN SEIZED. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHORT TERM MEMORY LOSS, A CONCUSSION, AND SEVERAL UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 09E005000 (STEERING) AND 03V527000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS NOT PROVIDED.

MY SON WAS INVOLVED IN A FRONT END COLLISION. THE BUICK WAS TOTALED BUT THE AIRBAGS DID NOT DEPLOY. HE WAS GOING STRAIGHT AND AN SUV MADE A SHORT LEFT TURN IN FRONT OF HIM AND HER DRIVERS SIDE COLLIDED WITH HIS ENTIRE FRONT END.

AT 90,900 MILEAGE ON MY VAN, I STARTED EXPERIENCING PROBLEMS WITH MY STABILITY CONTROL, ABS, AND MY TRACTION CONTROL SYSTEM. WHEN DRIVING AT NUMEROUS SPEEDS, THE STABILITY CONTROL SYSTEM WOULD KICK IN, WOULD GRAB AT MY DRIVERS SIDE FRONT WHEEL AND MAKE THE VAN SWERVE TO THE LEFT. ON THE INSTRUMENT PANEL, IT WOULD SAY TO "SERVICE STABILITY CONTROL". THIS HAS HAPPENED WHEN I WAS TRAVELING AT 40 MPH, AT 20 MPH, AND JUST STARTING TO DRIVE AFTER TAKING A TURN. THIS HAS ALSO HAPPENED TO ME TODAY TO WHERE I WAS PRESSING THE BRAKE AND THE TRACTION CONTROL KICKED IN ON DRY PAVEMENT WHILE I WAS GOING LESS THAN 30 MPH. I HAVE HAD MY 4 CHILDREN IN THE VEHICLE WHEN THIS HAS OCCURRED AND HAS SCARED THEM AS WELL AS MYSELF AND MY HUSBAND. THIS VEHICLE IS OUR MAIN FORM OF TRANSPORTATION.

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHENEVER THE FRONT DRIVER SIDE SEAT WARMER WAS ACTIVATED, IT BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

AIRBAG LIGHT COMES ON INTERMITTENTLY. THIS IS A SAFETY CONCERN, SINCE APPEARANCE OF THIS LIGHT MAY INDICATE THAT AIRBAG WOULD NOT DEPLOY IN THE EVENT OF AN IMPACT. THE DEALERSHIP CHECKED THE CARE AND CLEARED THE CODE, AND ADVISED TO KEEP AN EYE ON THIS SHOULD THE LIGHT COME BACK ON. I HAVE CHECKED ONLINE AND THIS SEEMS TO BE A PERVASIVE ISSUE WITH THIS PARTICULAR MODEL YEAR AND EVEN YEARS FOLLOWING THIS. IN SOME CASES THERE HAVE BEEN RECALLS THAT INVOLVED SOFTWARE ISSUES. I SPOKE WITH THE DEALERSHIP AND THEY ADVISED THAT THEY COULD CHANGE THE SENSORS, BUT THIS RUNS ABOUT $2500 AND THERE IS NO WARRANTY THAT IT WOULD RESOLVE THE ISSUE OF THE INTERMITTENT APPEARANCE OF THE AIRBAG LIGHT. SHOULDN'T THIS INVOLVE AN OFFICIAL RECALL, SINCE IT IS SUCH A COMMON PROBLEM FOR THIS MODEL AND SHOULDN'T THE MANUFACTURER BE RESEARCHING A SOLUTION TO ENSURE DRIVER/PASSENGER SAFETY?

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE OCCURRED AT SLOWER SPEEDS OR WHILE MAKING A TURN. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE RACK AND PINION, STEERING BUSHINGS, AND STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS A POWER STEERING FLUID LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

2006 BUICK LUCERNE CHROME WHEELS FAILURE. I STARTED TO EXPERIENCE FLAT TIRES CONSTANTLY. TOOK THE CAR IN TO A TIRE SHOP, I WAS TOLD THAT THE CHROME WHEELS ARE CORRODED TO THE POINT THAT THEY WILL NOT SEAL PROBABLY. I INFORMED GM ABOUT THE ISSUE. I WAS TOLD THAT THE CAR WAS NOT UNDER WARRANTY AND GM WOULD NOT REPLACE THE WHEELS. THE LAST TIME I DROVE THE CAR THE FRONT PASSENGER TIRE DEFLATED CAUSING ME TO LOOSE CONTROL WHICH RESULTED WITH ME GOING IN THE MEDIUM. THE CAR HAS NOT BEEN DRIVEN SINCE. THE MILEAGE IS 80,000. THERE NEEDS TO BE A SAFETY RECALL DONE ON THE CHROME RIMS. GM KNOWS THAT THIS A PROBLEM AND WILL NOT SOLVE THE ISSUE.

THE FOLLOWING WAS SENT TO GM IN RESPONSE TO THEIR LETTER OF SEPT 2016 WE JUST RECEIVED A LETTER FROM GM THAT BORDERS ON BEING STUPID. THE LETTER TELLS US THE ACCELERATOR PEDAL STALK MAY BREAK OFF, RENDERING THE VEHICLE INOPERATIVE. IT GOES ON TO TELL US NOT TO TAKE THE VEHICLE TO THE DEALER UNLESS WE BELIEVE THE VEHICLE HAS THIS PROBLEM. PLEASE EXPLAIN HOW THIS BELIEF PROCESS WORKS PRIOR TO A DISABLING FAILURE? SURELY GM HAS IDENTIFIED WHAT PRODUCTION DATES HAD THE DEFECTIVE PART INSTALLED. WHAT ARE SUPPOSED TO DO, WAIT UNTIL WE ARE LEFT STRANDED BY THE PART BREAKING. PLEASE RETHINK AND REVISE THE INSTRUCTIONS YOU SENT OUT. I EXPECT MORE EXPLICIT INSTRUCTIONS. I WILL BE SHARING MY CONCERNS WITH THE FEDERAL REGULATORY AUTHORITIES

TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DETERMINED THAT THE STEERING COIL SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V300000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

MY DAUGHTER DRIVES OUR 2011 BUICK REGAL CXL THAT WE PURCHASED IN FEBRUARY 2016. IN THE LAST SEVERAL MONTH THE VEHICLE HAS STALLED, STEERING LOCKS UP, BRAKES GO COMPLETELY OUT, IT DOESN'T HAVE AN ELECTRICAL AND BECAUSE IT HAS AN ELECTRIC EMERGENCY BRAKE THERE IS NO WAY FOR HER TO STOP. THE FIRST TWO TIMES SHE WAS DRIVING AROUND TOWN AND THE LAST TIME IT HAPPENED WAS LAST WEEK AT 70 MPH ON THE HIGHWAY. SHE ALMOST HIT THE CAR IN FRONT OF HER. ONCE IT COASTED TO A STOP SHE WAS ABLE TO START IT AND CONTINUE ON. THIS GM VEHICLE 2011 BUICK REGAL IS A DEATH TRAP WAITING TO HAPPEN. DON'T BUY A BUICK!!! I PICKED IT UP FROM THE LOCAL BUICK DEALER YESTERDAY AND THEY CAN'T DO ANYTHING. ONCE THE VEHICLE IS RESTARTED AFTER ONE OF THESE INCIDENTS THE COMPUTERS AUTOMATICALLY RESETS AND WIPED CLEAN OF CODES WITHOUT ANY TRACE OF A PROBLEM OR ISSUE. ALL THE ERRORS COMPLETELY DISAPPEAR. THE SERVICE PERSON AT THE DEALERSHIP ASKED ME IF I HAD A DECODER I COULD PLUG IN RIGHT AFTER IT HAPPENS. THIS PROBLEM IS ALL OVER THE INTERNET AND BUICK DOES NOTHING. YOU CAN BET THAT A GM EXECUTIVE WOULD DECLINE AN OFFER FOR ONE OF HIS/HER FAMILY MEMBERS TO DRIVE IT FOR A WHILE. MAKE NO MISTAKE THESE CARS SHUT DOWN COMPLETELY WITHOUT ANY WARNING AND ABSOLUTELY NOTHING WORKS AT THE MOMENT. NO STEERING, NO BRAKES, STALLED ENGINE, AND NO ELECTRICAL. ABSOLUTELY NOTHING!!! ALL BUICK SAYS BASE ON ONLINE COMMENTS IS SORRY. SORRY FOR WHAT? KILLING PEOPLE? NOT GIVING A [XXX] ABOUT MY FAMILY OR YOURS? IF THEY WERE SORRY THEY'D STEP UP AND DO THE RIGHT THING BEFORE ITS TOO LATE AND SOMEONE DIES. INSURANCE COMPANIES ARE PROBABLY PAYING OUT LOTS OF MONEY TO THEIR INSURED AND THE PEOPLE THEY HIT, INJURE OR KILL. I BET THEY WOULD LOVE TO HEAR MORE ABOUT THIS ISSUE. BE CAREFULLY WHAT YOU BUY BECAUSE YOU MIGHT BE SURPRISED BY YOUR CAR RIGHT BEFORE YOU CRASH. I'VE ALWAYS LIKES GM AND BUICKS BUT NOT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR