BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2000 BUICK LESABRE
    - CARAMEL, NY

    TL* THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE POWER STEERING FAILED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER STATED THAT, DUE TO THE VEHICLE BEING OVER EIGHT YEARS OLD, THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 79,458.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - TOWANDA, KS

    TL* THE CONTACT OWNED A 1999 BUICK REGAL. WHILE DRIVING APPROXIMATELY 20 MPH IN MARCH, SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE CONTACT WALKED HOME TO CALL HER HUSBAND. WHEN THE CONTACT STATED AND HER HUSBAND ARRIVED BACK TO THE VEHICLE, IT HAD CAUGHT FIRE AND BURNED TO THE GROUND. THE POLICE AND THE FIRE DEPARTMENT WERE AT THE SCENE AND REPORTS WERE FILED. THERE WERE NO INJURIES. THE REMNANT OF THE VEHICLE WAS TOWED AWAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ON SEPTEMBER 7, 2016, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 08V118000 (ENGINE AND ENGINE COOLING) AND 99V356000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK LUCERNE
    - PARMA, OH

    TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 118,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - HOUSTON, TX

    EVERY TIME IT RAINS WATER GETS INTO MY VEHICLE FROM SUNROOF. I RESEARCHED INFORMATION AND IT WAS A RECALL ABOUT IT IN 2009 UNDER CUSTOMER SATISFACTION RECALL NOTHING IS BEING DONE ABOUT IT AND WATER MAY CAUSE DAMAGE THAT I CAN NOT SEE.

    Source: NHTSA WEB SITE
  • 2006 BUICK RENDEZVOUS
    - AUSTIN, TX

    THIS VEHICLE IS A JOKE. I'VE HAD THE BALL JOINTS WORKED ON, GEAR SHIFT (SUDDENLY WOULDN'T CHANGE GEARS ANYMORE), THE TRANSMISSION PUMP NEEDS REPLACING, AND WHEN I DRIVE, SPECIFICALLY IF I TURN OR HAVE TO GO OVER A SPEED HUMP, OR OVER A SMALL DIP, THERE'S A LOUD POP AND LOTS OF CREAKING EVEN THOUGH THE TIRE ROD, BALL JOINTS AND WHEEL BEARINGS WERE REPLACED. AFTER THEY WERE REPLACED, EVERYTHING WAS QUIET. ABOUT A YEAR LATER, I'M HEARING NOISES AGAIN. I'VE JUST GROWN ACCUSTOMED TO THE FACT THAT MY CAR IS LOUD. I KNOW NOT TO BUY ANOTHER BUICK.

    Source: NHTSA WEB SITE
  • 2014 BUICK VERANO
    - ANADARKO, OK

    EVERYTIME I PUSH ON THE GAS NO MATTER WHAT SPEED I'M DRIVING MY AIRBAG ICON GOES OFF, THEN THE SERVICE AIRBAG WARNING COMES ON THE DASHBOARD. I HIT THE MENU BUTTON TO TURN IT BACK OFF BUT SOON AFTER IT COMES RIGHT BACK ON. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT'S A RECALL.

    Source: NHTSA WEB SITE
  • 2005 BUICK RAINIER
    - YERINGTON, NV

    THE DRIVERS DOOR MASTER POWER SWITCH SHORTS OUT - CANNOT ROLL DOWN WINDOWS (OF ANY KIND), LIGHTS FLICKER AND GO OUT COMPLETELY MY HEADLIGHTS TURN OFF COMPLETELY WHILE IM DRIVING!!!!! AND HAS CAUSED ME TO IMMEDIATELY PULL OVER WITH NO LIGHTS, NO VISION TO TURN THEM ON MANUALLY!!! UNACCEPTABLE!!

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - CHEEKTOWAGA, NY

    ON JULY 26, 2016, WHILE DRIVING ON CLEVELAND DRIVE, LOTS OF SMOKE STARTED COMING OUT FROM UNDER THE HOOD OF THE CAR THEN ALL OF A SUDDEN FIRE STARTED TO SHOOT OUT AS WELL. THERE WERE NO ISSUES PREVIOUSLY WITH THE CAR AS IT WAS IN PERFECT CONDITION INSIDE AND OUT. I CONTACTED BUICK TO SEE IF THE CAR WAS EVER RECALLED BUT IT WAS NOT, HOWEVER, IT PROBABLY SHOULD HAVE BEEN. NOW I AM WITHOUT A CAR BECAUSE IT WAS DEEMED A TOTAL LOSS. I ATTACHED PICTURES BUT DID NEED TO UPLOAD THE FIRE DEPT REPORT.

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - DORR, MI

    ON MORE THAN ONE OCCASION I HAVE BEEN DRIVING THE CAR TURNS OFF, NO POWER STEERING EVERYTHING GOES. AFTER FINDING A WAY TO PULL OVER AND AFTER ABOUT 5 MINS I TURN THE CAR BACK ON THE CONTINUE.

    Source: NHTSA WEB SITE
  • 1999 BUICK REGAL
    - KENDALLVILLE, IN

    ON 9/1/16, THE ENGINE CAUGHT ON FIRE WHILE PARKED, TURNED OFF, AND UNOCCUPIED. HALF THE CAR BURNED--TOTAL LOSS. I LEARNED SHORTLY AFTER THAT IT WAS UNDER RECALL FOR UNDER HOOD FIRES--DO I HAVE ANY WAY TO RECOVER MY LOSSES FROM GM? I ONLY HAD LIABILITY COVERAGE, SO THERE WON'T BE ANY INSURANCE MONEY.

    Source: NHTSA WEB SITE