BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 BUICK ENCLAVE- DETROIT, MI
HAVE ISSUES WITH VEHICLE IDLING AND THE CAR JUMPS AT THE POINT OF SWITCHING GEARS. WHEN DRIVING ON THE EXPRESSWAY THE CAR GOES ABOVE 50 HESITANTLY.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- MADISON HEIGHT, VA
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE STABILITY CONTROL WARNING INDICATOR RANDOMLY FLASHED. IN ADDITION, UPON MAKING A RIGHT TURN, THE VEHICLE HESITATED, SHOOK, AND VIBRATED AS IF IT WOULD STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS SEVERAL TIMES, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT IT STILL EXPERIENCED A SLIGHT VIBRATIONS. *JS
Source: CONSUMER LETTER -
2011 BUICK ENCLAVE- BEAVERCREEK, OH
SQUEALING NOISE IN STEERING SYSTEM , WHEN PUT PRESSURE ON THE STEERING WHEEL IT BEGINS TO VIBRATE, THERE ARE MINUTE METAL SHAVINGS IN THE STEERING FLUID,LOCAL FM DEALER SAYS THIS IS NOT PART OF THEIR RECALL
Source: NHTSA WEB SITE -
2000 BUICK REGAL- LOS ANGELES, CA
TL* THE CONTACT OWNED A 2000 BUICK REGAL. WHILE DRIVING 15 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED; HOWEVER, THE FIRE WAS EXTINGUISHED BY AN INDIVIDUAL. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK ENCLAVE- SOMERSET, MI
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 35 MPH, THE VEHICLE STALLED MAKING A TICKING NOISE. THE CONTACT PUT THE GEAR IN PARK AND RESTARTED THE VEHICLE AND DROVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A ROD IN THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2012 BUICK VERANO- TOOELE, UT
WHILE DRIVING IN THE FREEWAY GOING AT 65 MPH. THE LIGHT ON THE DASH CAME ON AND IT SAID, SERVICE AIRBAGS. WHEN I GOT HOME AND I TURNED OFF MY CAR THE LIGHT WENT OFF AND I THOUGHT THAT IT COULD OF BEEN A GLITCH IN THE CAR. TWO DAYS LATER THE LIGHT CAME BACK ON AND HAS BEEN ON EVER SINCE. I HAVE CALLED THE DEALER TRYING TO FIND ANSWERS BUT THEY SAY THERE IS NO RECALL FOR MY CAR. BUT YET I SEE SO MANY ISSUES WITH HE AIRBAGS ON BUICK VERANOS.
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- CITRUS HEIGHTS, CA
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 4 MPH, THE FRONT SWAY BAR ON THE DRIVER SIDE OF THE VEHICLE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO WEAR AND TEAR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,938.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK ENCORE- RICHMOND, KY
CONTACT WAS DRIVING A 2013 BUICK ENCORE (~58,000 MILES) IN A LARGE PARKING LOT WHEN THERE WAS A SUDDEN DECELERATION, THE MALFUNCTION INDICATOR LAMP AND TRACTION OFF LIGHT CAME ON WITH A MESSAGE "ENGINE POWER IS REDUCED." MESSAGE CLEARED AFTER TURNING OFF THE VEHICLE AND RESTARTING; MALFUNCTION INDICATOR LAMP REMAINED ON. DEALERSHIP STATES PROBLEM WITH THROTTLE BODY AND NEED TO "CLEAN CARBON" -- $1,059 SO FAR.
Source: NHTSA WEB SITE -
1997 BUICK REGAL- LAUDERDALE LAKES, FL
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD NEED TO WAIT FOR THE SECOND NOTICE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- FLINT, MI
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE HESITATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE TRANSMISSION WAS NOT IN SYNC WITH THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED DUE TO EXCESSIVE TRAVEL IN THE THIRD CLUTCH PISTON. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE BECAUSE THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 117,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE