BUICK Complaints

PURCHASED A USED 2013 BUICK ENCORE WITH 21,115 MILES. AFTER TWO (2) MONTHS THE PASSENGER AIRBAG LIGHT STARTING SHOWING OFF WHEN MY WIFE WAS SEATED IN THE CAR, SHE WEIGHS 110 LBS. IT WOULD COME ON THEN GO OFF OR NOT COME ON AT ALL. TOOK CAR TO NEARBY DEALERSHIP, THEY STATED "NO PROBLEM, WE CAN ADJUST THE SENSOR ALL THE WAY DOWN TO 85 LBS." ABOUT HALF WAY HOME THE PASSENGER AIRBAG OFF LIGHT CAME BACK ON. AFTER SIX (6) TRIPS BACK TO THE DEALERSHIP, WHICH INCLUDED REPLACING THE SEAT SENSOR AND THE PASSENGER PRESENCE MODULE, THE ASSISTANT SERVICE MANAGER HOOKED UP A COMPUTER TO THE CAR WITH MY WIFE IN THE SEAT AND THE AIRBAG LIGHT OFF. HE SAID THE COMPUTER WAS SHOWING THE SEAT OCCUPIED BUT THE AIRBAG DISABLED. HE THEN STATED HE WOULD HAVE TO KEEP THE CAR AND TALK TO THE ENGINEERS AT DETROIT. THE NEXT DAY I RECEIVED A CALL FROM THE SERVICE DEPT. SAYING MY WIFE WOULD HAVE TO WEIGH 125 LBS BEFORE THE AIRBAG SENSOR WOULD ACTIVATE AND IT WAS NORMAL FOR THE AIRBAG TO BE OFF AND THAT IT WOULD ACTUALLY BE BETTER FOR MY WIFE IF IT THE AIRBAG DIDN'T WORK. I FIND THIS TOTALLY UNACCEPTABLE.

POWER STEERING LOCKS UP AT SLOW SPEED. STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN. I AM CONCERNED THAT IT WILL GET WORSE. HAVE AN APPOINTMENT WITH BUICK DEALER TO CHECK PROBLEM. MILEAGE IS 68,000 MILES.

TRAC LIGHT WOULD COME ON AND OFF A FEW TIMES. EVENTUALLY THE TRAC OFF, AND ABS LIGHT STAY ON. IT OCCURS AT RANDOM MOMENTS WHILE STATIONARY AND IN MOTION. DISABLING THE TRACTION CONTROL. THIS IS HAZARDOUS WHEN IT IS ON AND IN MOTION WITH NOT FAVORABLE WEATHER IE RAIN OR SNOW. I HAVE HAD THIS HAPPEN TO ME, DRIVING IN THE RAIN WITH THE ABS DISABLED, I HAD TO APPLY MY BRAKES HARD TO AVOID REAR ENDING THE CAR IN FRONT OF ME WHO HAD HIT THEIR BRAKES TO AVOID AN ACCIDENT AS WELL. I HAVE REPLACED HUB ASSEMBLY, ROTORS BRAKES, BRAKE CALIPERS, BRAKE HOSES THE WHOLE NINE YARDS. WAS TOLD BY ONE MECHANIC THAT WHEN THE TRACTION SYSTEM LIGHTS ARE ON AND ABS IS DISENGAGED THIS CAUSES HIGHER WEAR AND TEAR ON THE ROTORS AND BRAKE PADS. WAS ALSO TOLD THAT THE ABS WIRING HARNESS IS TOO SHORT, SO IT GETS PULLED WHEN MAKING TURNS. THIS ISSUE WILL ALSO HAPPEN IF I GO OVER BUMPS, LIKE RAILROAD TRACKS, THE SMALL STREET DITCH FOR RAIN AT THE END OF A DRIVEWAY. SOMETIMES I JUST START THE CAR UP AND IT WILL IMMEDIATELY COME ON. I ALSO HAD THE SIDE SEAR FRONT PASSENGER AIRBAG DEPLOY WHEN A FRIEND CLOSED THE SEATBELT IN THE DOOR. THE CAR WAS IN DRIVE, HOWEVER IT WAS NOT IN MOTION. THE BUCKLE GOT STUCK ON THE FRAME AT THE LOCK LATCH. THE DOOR FLEW BACK OPEN, AIR BAG DEPLOYED, AND ALL INTERIOR LIGHTS ON THE CAR AS WELL AS THE DASH LIT UP.

"TAKATA RECALL" FRONT PASSENGER SEAT AIRBAG WOULD STAY OFF WHENEVER PASSENGER IS SITING IN SEAT WITH SEAT BELT FASTENED.. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE NATIONALLY AND IT IS A SAFETY ISSUE. I HAD TO REPLACE A PASS PRESENCE MODULE AT A COST OF OVER $900.00. I TOOK OUT A 3 YEAR WARRANTY TO COVER ALL ELECTRICAL ISSUES WHEN PURCHASING THIS CAR AND SURPRISINGLY THIS MODULE WAS NOT COVERED IN THE WARRANTY. IT IS A SAFETY ISSUE AND IT SHOULD BE COVERED...NOT ONLY FOR BUICK VEHICLES BUT ALSO FOR CHEVROLET, ETC. NEEDS TO BE RECALLED BECAUSE MANY BUICKS' HAVE THIS SAME PROBLEM AND THE REPLACEMENT COSTS SHOULD BE COVERED BY GENERAL MOTORS ...NOT THE CUSTOMER.

OUR TIMING BELT NEEDS TO BE REPLACED AT ABOUT 106,000 MILES. THERE IS A SERVICE BULLETIN EXTENDING SPECIAL COVERAGE FOR THIS ISSUE FOR THE 2009 MODEL YEAR. TO MY UNDERSTANDING, THERE WERE NO CHANGES MADE TO THE DESIGN FOR 2010, BUT COVERAGE IS NOT EXTENDED FOR 2010 MODEL YEARS. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STOP RUNNING IN THE MIDDLE OF THE HIGHWAY IF THE TIMING CHAIN BRAKES WHILE DRIVING. THERE SEEMS TO BE SEVERAL COMPLAINTS ABOUT THIS ISSUE ON LINE. I CALLED BUICK/GM FOR ASSISTANCE, BUT THAT WAS NOT SATISFACTORY.

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD IN ORDER FOR THE TAIL LIGHTS TO ILLUMINATE. THE DEALER DIAGNOSED THAT THE TAIL LIGHT SENSOR FAILED. THE TAIL LIGHT SENSOR AND BRAKE PADS WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

SEATBELT LIGHT CAME ON DASH ON; NO AIRBAG LIGHT ALSO ON FOR PASSENGER SIDE. FIRST TIME IT HAPPENED SOMEONE EXITED PASSENGER SEAT WHILE CAR WAS IN PARK. INTERMITTENT CHIME WHETHER SEAT BELT WAS IN USE OR NOT; WHETHER SOMEONE WAS IN PASSENGER SEAT OR NOT. THAT HAS SINCE CEASED TO HAPPEN. DEALER STATES DASH LIGHT ON ALSO MEANS NO AIRBAG FOR DRIVER SIDE. FIX IS OVER $1500. HAVE READ MANY OTHER SIMILAR COMPLAINTS ALL OVER AMERICA WITH OTHER BUICK VEHICLES AND YEARS. HOW IS THIS NOT A RECALL/SAFETY ISSUE?

WHILE ENTERING A PARKING LOT AT APPROXIMATELY 20 MPH VEHICLE SUDDENLY ACCELERATED AT VERY HIGH RPMS AND JUMPED THE CURB HITTING A TREE, EXTREME PRESSURE ON BRAKE PEDAL WOULD NOT STOP VEHICLE.. THIS WAS THE SECOND TIME IN 2 DAYS THIS PROBLEM OCCURRED..

WHILE ENTERING INTERSTATE OFF RAMP I STARTED SLOWING DOWN AND VEHICLE ACCELERATED TO A VERY HIGH SPEED. WITH EXTREME BRAKE PEDAL PRESSURE WAS NOT ABLE TO SLOW VEHICLE DOWN FOR APPROXIMATELY 100 YARDS. I HAD TO CHANGE 3 LANES TO AVOID COLLIONS WITH VEHICLES IN FRONT.

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED WITH A PASSENGER IN THE FRONT SEAT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SYSTEM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,018.