BUICK Complaints

AS I WAS DRIVING TO WORK ON 8/15/16 THAT MORNING AFTER HANGING UP HANDSFREE CALL WITH WIFE IMMEDIATELY AFTERWARDS ALL DASHBOARD GAUGES WENT BLANK AND CAR STALLS WHILE DRIVING ON FRWY. AFTER SEVERAL SECONDS ALL WARNING LIGHTS COME BACK UP. THEN ABLE TO RESTART CAR. EXTREMELY DANGEROUS SINCE I WAS DRIVING ON FRWY. LUCKILY TRAFFIC WAS MOVING SLOW AT THE TIME. I'VE HEARD OF SIMILAR COMPLAINTS CONCERNING SAME CAR YR MODEL AND MAKE..... VERY CONCERNING !

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS APPLIED AND IN THE PROCESS OF ACCELERATION. THE ISSUE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

I WAS DRIVING DOWN THE HIGHWAY WITH MY GRANDCHILDREN. I WAS GOING 50 MILES AN HOUR AND ALL OF A SUDDEN NO WARNING THE CAR LIKE STALLED AND REDUCED ENGINE POWER LIGHT CAME ON . CAR STALLED AND I STARTED IT BUT WOULDN'T LET ME GO ANYWHERE! IT WAS DANGEROUS AND COULD HAVE GOTTEN US KILLED! I CALLED GM TO REPORT IT FOR A SAFETY RECALL. I HAD TO PAY $120 FOR A TOW. TOOK TO BUICK DEALER IT WAS A SCREW THAT WASN'T TORQUE RIGHT ON THE TIMING CHAIN. I HAD TO PAY $500 . I SHOULDN'T HAD TO PAY ANYTHING. NOW I NO LONGER HAVE THE CONFIDENCE IN THE NAME OR MY CAR. IT RUNS ROUGH AND IT STARTS TERRIBLE SHAKY. ONLY 50,000 MILES ON IT. CAN YOU IMAGINE BEING ON A HIGHWAY AND YOUR CAR STALLS. THANK GOD NO ONE WAS BEHIND ME. I HAVE RECEIPTS FROM TOW COMPANY AND THE BUICK DEALER BUT THEY WOULD NOT GIVE ME THE PAPERS TO MY VEHICLE. THAT HAD EXACTLY WHAT THEY DID. SO ON MY RECEIPT IT SAYS MISCELLANEOUS! THEY REFUSED TO GIVE ME ANYTHING ELSE. MY CAR HAS 54,000 SOME MILES. MY WARRANTY EXPIRED IN FEBRUARY 2016 ONLY HAD THE CAR A LITTLE OVER A YEAR. FOR SOME REASON I COULD NOT PUT THE MILEAGE BELOW.

TIMING CHAIN FAILURE @ 78263 MILES. VEHICLE DISPLAYED ENGINE TROUBLE LIGHT AND WAS STILL DRIVABLE. WAS TOLD IT WOULD HAVE STOPPED WITHOUT REPAIRS. CONTACTED LOCAL DEALER AND BUICK CUSTOMER SERVICE AND BOTH ENTITIES DENIED ASSISTANCE WITH TIMING CHAIN REPLACEMENT DUE TO VEHICLE OUT OF WARRANTY. I REFERENCED TSB 11340A WHERE GM EXTENDED WARRANTY COVERAGE TO OTHER MODELS WITH TIMING CHAIN ISSUES, BUT NOT THE 2010 LACROSSE, IN MY COMMUNICATIONS WITH THEM. I APPEALED TO GM PRESIDENT AND THE STATE CONSUMER AFFAIRS DIVISION WHERE I LIVE. GM HAS CLOSED THE FILE ON MY CASE THOUGH I ASKED FOR CONFIRMATION THAT THE SUPPLIER OF THE ENGINE IN THE 2010 LACROSSE WAS NOT THE SAME AS IN THE ENGINES OF THE VEHICLES REFERENCED IN THE TSN 11340A.

WHILE STATIONARY OR IN MOTION THE DRIVER SIDE FRONT DOOR WILL NOT UNLOCK WITH KEY FOB, UNLOCK BUTTON ON DOOR PANEL, OR BY HAND. ALL THREE METHODS HAVE BEEN ATTEMPTED TO UNLOCK THE DOOR AND THEY HAVE BEEN UNSUCCESSFUL.

I WAS DRIVING ON A BUSY STREET GOT TO RED LIGHT EVERYTHING WAS FINE UNTIL THE LIGHT TURNED GREEN I PRESSED THE GAS PEDDLE AND THEN MY CAR JUST SHUT OFF COMPLETLY.I HAD TO RESTART THE ENGINE THEN IT DROVE VERY SLUGISH IM JUST GLADE I WASNT IN A CRASH

VEHICLE HAS NUMEROUS ISSUES OVER THE YEARS. 80K MILES CURRENTLY, TIRES LEAK AIR BECAUSE OF CORROSION ON THE RIMS, THIS IS MY 2ND SET OF TIRES NOT COUNTING THE SET THE VEHICLE CAME WITH, BREAKS HAVE BEEN DONE TWICE, ROTORS HAVE BEEN REPLACED, BOTH FRONT DOOR HANDLES HAVE COME OFF, PROBLEMS WITH THE LEVELER, NOW DOOR LOCKS LOCK/UNLOCK WHILE DRIVING BUT NOT JUST ONCE (MIGHT HAPPEN 6-8 TIMES). LOCAL DEALER & SERVICE STATION HAVE PERFORMED REPAIRS/REPLACEMENTS. ALREADY BEEN UNDER 2 RECALLS.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS REPLACED THREE TIMES. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,533.

TL* THE CONTACT OWNS A 2007 BUICK LOCROSSE. WHEN TOUCHING THE IGNITION SWITCH AND MOVING THE KEY AROUND, THE INSTRUMENT PANEL WARNING LIGHTS FLASHED ON AND OFF. THE CONTACT INDICATED THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS PERFORMED IN 2014, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.