BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK ENCLAVE- TALLADEGA, AL
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 3 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED ADDITIONAL EFFORT TO TURN. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THERE WAS A HYDRAULIC LEAK IN THE GEAR HOUSING OF THE POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,583.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK TERRAZA- WINTHROP, IL
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING AT UNKNOWN SPEEDS, AN ABNORMAL CLUNKING SOUND EMITTED FROM UNDER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V110000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK ENCLAVE- HOPKINSVILLE, KY
TAKATA RECALL HAD STOP AT A STORE GOT BACK IN CAR PUT CAR IN DRIVE PULL OUT CAR MADE LIKE A DOOR BELL SOUND PADLEL TO FLOOR NO SPEED CAR WAS NOT MOVING TRACTION LIGHT CAME ON STABLEBILTY TRACTIONL LIGHT PARK UNABLE IIGHTON ENEINGEL LIGHT ON DID NOT GO OUTIN THE FIRST TIME IN MOTIOM ON CITY STREET SECOND TIME ON HIGHWAY TURNING06 T TA T
Source: NHTSA WEB SITE -
2013 BUICK VERANO- KENDALLVILLE, IN
MY FIRST COMPLAINT HAS TO DO WITH THE "LOW FUEL" WARNING INDICATOR NOT FUNCTIONING PROPERLY. THIS DOESN'T OCCUR OFTEN, BUT I'VE NOTICED IT HAPPEN 3 TIMES IN THE PAST 6 MONTHS, AND I'M UNSURE OF WHEN THIS ISSUE FIRST BEGAN. TYPICALLY, THE FUEL LEVEL INDICATOR WILL BE AT 1/4 OR BELOW, AND WHEN DRIVING A LONG DISTANCE, STOPPING AND GOING, AND/OR ON HILLY RURAL ROADS, WHEN THE NEEDLE CROSSES INTO THE RED AND EVENTUALLY HITS "0" THE "LOW FUEL" INDICATOR HAS NOT LIT UP, NO MESSAGE APPEARED, AND NO WARNING CHIME, BUT THE DIC STATES "LOW FUEL RANGE". PERHAPS THE SENSOR IS GOING BAD, BUT WHY WOULDN'T THE LIGHT TURN ON IF THE SYSTEM KNOWS THE FUEL LEVEL IS LOW? I CAN PARK SOMEWHERE AND IDLE FOR 30 MIN AND THE LIGHT STILL WON'T TURN ON. ONLY AFTER I SHUT THE CAR OFF AND RESTART IT DOES THE LIGHT/WARNING CHIME/MESSAGE APPEAR. CURRENT MILEAGE: 88,600 MY SECOND COMPLAINT PERTAINS TO THE AIRBAG: ON/OFF INDICATOR FOR THE FRONT PASSENGER. WHEN THE KEY IS TURNED TO ON WITH OR WITHOUT THE ENGINE RUNNING, THE SYSTEM OPERATES NORMALLY, BUT IF I'M CHARGING MY PHONE USING A CAR CHARGER CONNECTED TO THE FRONT AUX POWER OUTLET, AND LAY IT DIRECTLY ON THE RIGHT HALF OF THE PASSENGER SEAT, IN ANY POSITION, THE AIRBAG LIGHT WILL SWITCH FROM OFF TO ON, BUT THE SAFETY BELT LIGHT DOES NOT TURN ON OR FLASH, AND NO CHIME IS HEARD. WHEN I LIFT MY PHONE, THE INDICATOR RETURNS TO NORMAL IN A FEW SECONDS. I'VE NOTICED THE PHONE HAS TO BE DIRECTLY ON THE SEAT WITHOUT ANYTHING BENEATH IT IN ORDER FOR THIS TO OCCUR, AND IT'S ONLY ON THE RIGHT SIDE OF THE SEAT. I JUST NOTICED THIS A COUPLE WEEKS AGO, BUT THE CURRENT MILEAGE OF 88,600 STILL APPLIES. I HAVE NOT NOTIFIED A DEALER ABOUT THESE ISSUES FOR FEAR OF HAVING TO PAY COSTLY REPAIRS I CAN'T AFFORD. HOWEVER, THE AIRBAG ISSUE CONCERNS ME THE MOST. I BELIEVE THERE'S ELECTRONIC INTERFERENCE CAUSING IT TO OCCUR, BUT IT SHOULDN'T BE HAPPENING REGARDLESS.
Source: NHTSA WEB SITE -
2005 BUICK RENDEZVOUS- SAINT PETERS, MO
VEHICLE OVERHEATED TO THE MAXIMUM, THEN IT STALLED. I WAITED A BIT AND WAS ABLE TO RESTART IT. THE TEMP. RETURNED TO NORMAL. WHILE CONTINUING TO DRIVE HOME AT 35 MI PER HR. IT STALLED AGAIN, AND I WAS ABLE TO RESTART IT, AND MAKE IT HOME. I PHONED MY MECHANIC, AND HAD IT TOWED THERE. HE INFORMED ME THERE WAS WATER IN THE EXHAUST WHICH INDICATED EXPENSIVE HEAD GASKET PROBLEMS. HE SUGGESTED I SELL THIS VEHICLE ASAP. I HAD ONLY OWNED IT 2 MONTHS! WHEN THIS PROBLEM OCCURRED I WAS IN MOTION AT 35 MI PER HR. ON A CITY STREET. VERY DANGEROUS!
Source: NHTSA WEB SITE -
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2008 BUICK LUCERNE- DELRAN, NJ
CAR WOULD CRANK OVER BUT WOULD NOT START. HAD FUEL PUMP AND BURNT RELAY REPLACED AND AND AN HOUR LATER THE CAR FUEL RELAY FAILED DUE TO OVERHEATING.
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- MARION, MI
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 45 MPH, THE LOW BEAM HEADLAMPS FAILED TO OPERATE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK VERANO- ATLANTA, GA
I WAS AT A STOP SIGN AND WHEN IT WAS MY TURN TO GO I STARTED TO DRIVE AND REALIZED MY CAR WAS NOT ACCELERATING, I HAD THE GAS PEDDLE ALL THE WAY TO THE FLOOR AS A TRACTOR TRAILER WAS FASTLY APPROACHING MY REAR BUMPER, LUCKLY I WAS ABLE TO COAST TO MEDIAN. TOOK TO DEALER AND THEY SAID THERE WAS A SWITCH THAT NEEDED TO BE REPLACED. MY ENTIRE DASHBOARD LIGHTS AND RADIO WENT OUT, WHICH DEALERSHIP HAD TO REPLACE TWICE. MY CAR SHUT OFF WHILE PULLING INTO A PARKING SPOT, IT WAS RAINING AND DEFROST WAS NOT WORKING, TOOK TO DEALERSHIP WHICH THEY STATED IT WAS MY BATTERY, PAID $200 FOR A NEW BATTERY. MY CAR JERKS AND STALLS WHEN I AM GOING FROM A COMPLETE STOP AND BEGIN TO PICK UP SPEED. I WAS BACKING OUT A PARKING SPOT TODAY AND MY CAR SHUT OFF AND THE CHECK ENGINE LIGHT CAME ON, I RESTARTED MY CAR WHICH THE CHECK ENGINE LIGHT REMAINS ON AND THE STALLING AND JERKING CONTINUES. THESE ISSUES CAN CAUSE A MAJOR ACCIDENT AND IF SEVERE ENOUGHT CAN BE LIFE THREATENING. IF I AM REQUIRED TO HOLD UP MY END OF THE BARGAIN BY PAYING MY CAR NOTE THE MANUFACTURERS NEED TO BE HELD ACCOUNTABLE FOR THEIR END OF THE BARGAIN WHICH IS PROVIDING THEIR BUYERS WITH A SECURE AND RELIABLE VEHICLES FOR FAMILIES.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- PLYMOUTH, MA
SERVICE TRACTION CONTROL AND STABILIZER. I BELIEVE THIS IS A SAFETY ISSUE. AND NOT COVERED BY WARRANTY.
Source: NHTSA WEB SITE -
1998 BUICK LESABRE- WINCHESTER, OH
THE SUB FRAME (SOMETIMES CALLED ENGINE CRADLE) BUSHINGS, RETAINERS, AND THE SUB FRAME ITSELF WHEREIN THEY MOUNT, ARE DECAYED. SOME BUSHINGS AND RETAINERS ARE COMPLETELY MISSING. HAVING INVESTIGATED THE REQUIREMENTS FOR REPAIR, I HAVE FOUND THAT NEARLY ALL GM CARS WITH THIS MOUNTING SYSTEM ARE EXPERIENCING THE SAME MALFUNCTION. THIS IS DEFINITELY A SAFETY ISSUE, IN THAT THE ENGINE CRADLE CAN FALL FROM THE VEHICLE. IN MY OPINION THIS IS THE RESULT OF A DESIGN OR MATERIALS FAILURE, INCORPORATED WHEN THE VEHICLE WAS MANUFACTURED.THE REPAIR COST OF THE PARTS, FROM GM "DEALER ONLY", IS PROHIBITIVE. IS THIS BEING CONSIDERED FOR A MANDATORY RECALL.?
Source: NHTSA WEB SITE