BUICK Complaints

WHEN DRIVING, USUALLY AT HIGHWAY SPEEDS, ONE OF THE FRONT BRAKES WILL AUTOMATICALLY GRIP, MAKING THE NOSE DIVE AND MAKING IT HATS TO MAINTAIN CONTROL OF THE VEHICLE. THE MESSAGE DISPLAYED SAYS TO SERVICE THE STABILITY CONTROL SYSTEM, WHICH WE HAVE DONE WITH NO RESOLUTION. WE HAVE NEARLY GOTTEN IN WRECKS.

LETTER FROM SENATOR GILLIBRAND ON BEHALF OF CONSTITUENT RE ASSISTANCE IN GETTING GM TO PROVIDE PARTS FOR THE REPAIR OF 2016 BUICK CASCADE. *SMD THE CONSUMER STATED THE VEHICLE SUSTAINED FRONT END DAMAGE IN A COLLISION ON JUNE 23 ,2016 AND THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. *JB

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE GEAR SHIFTER STICK WAS IN THE REVERSE POSITION AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO MOVE. A MAINTENANCE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT KNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

WE HAVE A 2009 BUICK ENCLAVE WITH THE FAULTY STEERING AT LOW SPEED. THE STEERING WHEEL APPEARS TO LOCK UP OR TURN VERY HARD. IN PARKING LOTS IT IS ALMOST IMPOSSIBLE TO TURN BY A SMALL WOMAN (ALMOST HIT SOMEONE WALKING). GM WILL NOT DO ANYTHING ON THIS CAR BECAUSE IT HAS A BRANDED TITLE, EVEN THOUGH THERE IS A SPECIAL COVERAGE OF 10 YEARS OR 150000 MILES AND THIS 2009 HAS ONLY 70000 OR SO. IF THIS WAS A SAFETY RECALL INSTEAD OF A SAFETY CAMPAIGN THEY WOULD HAVE TO FIX IT. ONCE AGAIN GM KNOWS OF A SAFETY PROBLEM AND WILL NOT DO ANYTHING UNTIL PEOPLE LOSE THERE LIFE AND THEY ARE FORCED TO BY OTHERS.

AS I PULLED UP TO MY HOME AND GOT OUT OF THE VEHICLE; I SMELLED A STRONG GASOLINE SMELL. I NOTICED DRIPPIN UNDER MY VEHICLE. I TOOK IT TO THE SHOP THIS WEEKEND. GASOLINE LEAKING THROUGH THE NECK OF THE TANK.

THE SWITCH THAT TURNS OFF THE RADIO. WHEN YOU OPEN THE DRIVERS DOOR DOES NOT WORK. MOST OF THE TIME; WITHOUT A LOT JIGGLING.

MY MOTHER HAD STOPPED HER CAR IN MY DRIVEWAY . THE MOTOR WAS STILL RUNNING . SHE REACHED OVER INSIDE THE CAR AND PUSHED THE IGNITION BUTTON TO STOP THE MOTOR ( WHILE STANDING OUTSIDE THE CAR )THE CAR ROLLED BACK PULLING HER UNDER IT RUNNING HER OVER AND KILLED HER. I WAS KNOCKED DOWN BY THE DOOR AND DRUG INTO THE STREET

MOSTLY IN MORNINGS, BRAKES MAKE A GRINDING NOISE AND SLOW DOWN THE CAR. HAPPENS MOST COOLER DAYS

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE MAKING A RIGHT TURN, THERE WAS A CRACKING NOISE UNDERNEATH THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE FRONT STABILIZER BAR DETACHED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

VEHICLE COMPLETELY DEAD AFTER ALL TYPES OF ELECTRICAL MESSAGES DISPLAYED WHEN TRYING TO START. CAR WAS STATIONARY BOTH TIMES. THIS FIRST HAPPENED EARLY FEB 2016; THEN REPEATED SIMILAR SCENARIO 20 DAYS LATER. CAR WAS TOWED BOTH TIMES. LOW MILEAGE 52,278 MILES. MESSAGES GENERIC, DEALER COULD NOT DETERMINE PROBLEM AND CONTACTED THE GM CUSTOMER CENTER ALSO. NOTHING DONE FIRST TIME. SECOND TIME DEALER STARTED UPDATING ALL THE ELECTRONIC MODULES-ALTHOUGH AGAIN NO SPECIFIC CAUSE AND EFFECT COULD BE IDENTIFIED. MODULES UPDATED (EBCM, BCM ECM, ETC. ABOUT 27 MODULES. THUS FAR CAR HAS NOT BEEN DEAD AGAIN WITH EXCEPTION OF BATTERY ISSUE (ALREADY ANOTHER WARRANTY REPLACEMENT FOR ORIGINAL). MY CONCERN: IF THESE ELECTRONIC MODULES (COUPLE THOUSAND OF DOLLARS) ARE THE PROBLEM, HOW COME IT WAS NOT A RECALL VS REPAIR. OWNER SHOULD NOT BE A HOSTAGE TO A SOFTWARE UPDATE FOR A REPAIR TO MAKE THE CAR START? OF NOTE; MY CAR HAS HAD 21 WARRANTY FIXES WITH MY LOW MILEAGE. GM PRIOR TO THIS ELECTRONIC FAILURE EXTENDED MY WARRANTY OUT DUE TO THE MANY ISSUES AFTER I WAS FORCEFUL. BASICALLY, GM ENGINEERS ARE PRODUCING A CAR WHERE THEY CANNOT DEFINITIVELY STATE THE PROBLEM, BUT START TRYING EVERYTHING. THESE MODULE UPDATES WOULD COST COUPLE THOUSAND DOLLARS AND LOTS OF TIME IN SHOP. NOTE: MY AUTO IS A 4 WD LARGER ENGINE BUICK; FOB VS KEY SO SOMEWHAT FEWER ON THE ROAD. MY AUTO WAS ONE OF THE FIRST 2011 THAT ROLLED OFF ASSEMBLY LINE PROBABLY BUT VERY SIMILAR TO THE 2010 (FIRST YEAR OUT WITH THE CURRENT BODY STYLE). THE OTHER 21 WARRANTY JOBS (DRIVER SEAT, PASSENGER SIDE TRAFFIC WARNING MESSAGE, OIL LEAKS, TRANSMISSION LEAK AT SAME TIME AS ENGINE OIL LEAK, PROBLEMS WITH DOORS OPENING, RADIO NAV SYSTEM, RIGHT REAR HUB BEARING PAD, AND A COUPLE DRIVEN BY THE ACTUAL REPAIR VISIT.