BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK REGAL- LIVE OAK, TX
THERE HAVE BEEN ISSUES WITH THE ENGINE STARTING WHICH IS APART OF A CLASS SUIT BUT HAS NOT BEEN SOLIDIFIED. I AM ANGERED AS TO WHY MY CAR KEEPS NOT STARTING WHEN IN POSITION. I HAVE TO TRY TO START MY VEHICLE SEVERAL TIMES BEFORE ACTUALLY STARTING. NOW I TAKE IT IN AND ITS STILL AN ENGINE ISSUE WHICH THEY SAID IT WAS THE CAMSHAFT. MY LOCAL DEALERSHIP HAS NO LOANER VEHICLE AND IM NOW WITHOUT A VEHICLE. SO UPSETTING.
Source: NHTSA WEB SITE -
2011 BUICK ENCLAVE- BIG LAKE, MN
POWER STEERING RACK AND PINION SEALS ARE LEAKING AT 75000 MILES AS NOTED AT GM DEALER DURING ROUTINE SERVICE THIS IS A SAFETY ISSUE THAT GM NEEDS TO ADDRESS THROUGH A RECALL
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- COLUMBUS, GA
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF, THE VEHICLE WOULD NOT IMMEDIATELY RESTART. WHILE INSPECTING THE VEHICLE IT WAS DISCOVERED THAT THE FUSE BOX AND FUEL PUMP HAD MELTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LACROSSE- TULSA, OK
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V417000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK LACROSSE- PANAMA CITY, FL
AT 55 MPH THE TRANSMISSION SUDDENLY SHIFTED INTO NEUTRAL AND THE ENGINE RPM INCREASES. LIGHT BREAKING APPLIED WITHOUT OPERATOR. GEARSHIFT LEVER AND GAS PEDAL BOTH UNRESPONSIVE. CONTINUE AT 10 MPH TO GET OFF FOUR LANE, TURN OFF ENGINE AND RESTART FOR NORMAL OPERATION. NO WARNING LIGHTS, DEALER COULD NOT DUPLICATE MALFUNCTION, STATED NO CODES WERE SET.
Source: NHTSA WEB SITE -
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2003 BUICK REGAL- CROYDON, PA
TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER PARKING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 188,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK ENCLAVE- HOLLISTER, CA
NOTICED A WHINING NOISE IN MY STEERING WHEEL WHEN TURNING. CALLED THE DEALERSHIP AND WAS TOLD THIS WAS "NORMAL". NOT BEING SATISFIED WITH THIS TOOK IT IN AND INSISTED THEY CHECK IT. I WAS THEN TOLD THE RACK AND PINION IS FAILING AND NEEDS TO BE REPLACED. THE COST WOULD BE $2000. I BOUGHT THIS CAR NEW AND IT ONLY HAS 41,000 MILES ON IT. I FEEL THAT THIS SHOULD BE PAID BY GM SINCE THIS IS A COMMON COMPLAINT AND VERY DANGEROUS AND COULD RESULT IN AN ACCIDENT. I WILL NO LONGER BUY ANYTHING BUILT BY GM IF THIS IS HOW THEY TREAT THEIR CUSTOMERS. I PAID $53,000 AND I THOUGHT I WOULD HAVE THIS CAR FOR A FEW MORE YEARS. I GUESS NOT.
Source: NHTSA WEB SITE -
2015 BUICK REGAL- TULSA, OK
WHILE I WAS DRIVING ALL THE DASHBOARD LIGHTS WANT OUT COMPLETELY, THE CAR DIDN'T STOP RUNNING. I GOT HOME AND TRIED TO GET INTO THE CAR TWO HOURS LATER AND THE DOORS WOULD NOT OPEN WITH THE REMOTE,SO I USE THE KEY TO ENTER THE CAR, CLOSE THE DOOR AND THE ALARM WANT OFF AND THE DOORS LOCKED, I PRESSED DOWN ON THE BREAK AND PUSH IN ON THE START BUTTON, THE PANEL LITE UP SAID THAT THE REMOTE DOSE NOT MATCH THE CAR, I TRIED SEVERAL WAYS TO OPEN THE CAR IT DIDN'T DO ANYTHING I WAS LOCKED IN THE CAR FOR 30 MINUTES, THE SUNROOF WINDOW WAS OPEN A LITTLE IT WAS 88 DEGREES OUTSIDE I HAD TO KICK THE THE SUNROOF WINDOW OUT TO GET OUT OF THE CAR. THE CAR IS NOW AT FERGUSON BRICK IN TULSA AS OF RIGHT NOW THE CAR STARTED, THEY HAVEN'T FOUND ANYTHING WRONG I BELIEVED THERE IS SOMETHING WRONG IF THEY DRIVE THE CAR AND THE LIGHTS DON'T BLACK OUT OR IT START WHEN THEY HAVE THEY ARE GOING TO SEND THAT CAR BACK HOME IN THE SAME CONDITION, THIS IS A VERY SEROUS ISSUE I COULD HAVE DEAD IN THAT CAR WITH NO AIR.
Source: NHTSA WEB SITE -
2003 BUICK CENTURY- STONE MOUNTAIN, GA
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING VARIOUS SPEEDS, THE PLASTIC HEADLIGHT COVERS CAUSED A HAZE OVER THE HEADLIGHTS, WHICH PREVENTED THEM FROM ILLUMINATING CORRECTLY AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED BY THE TECHNICIAN TO CLEAN OR REPLACE THE PLASTIC HEADLIGHT COVERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 185,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK RENDEZVOUS- BOZRAH, CT
WHEN DRIVING THE BUICK RENDEZVOUS 2002 HOME THE BRAKES BEGAN TO NOT RESPOND. AFTER ARRIVING HOME AND DRIVING DOWN OUR DRIVEWAY, THE SUV HAD SMOKE COMING OUT OF THE ENGINE. THE BUICK RENDEZVOUS WAS TURNED OFF BUT CONTINUED TO EXPELLED LARGE AMOUNTS OF SMOKE UNDER THE ENGINE AREA. WITHIN 5 MINUTES THE ENGINE AREA CAUGHT ON FIRE. THE BOZRAH FIRE DEPARTMENT WAS CALLED AND BY THE TIME THEY ARRIVED WITHIN 15 MINUTES OR SO THE ENTIRE VEHICLE WAS ON FIRE.
Source: NHTSA WEB SITE