BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 BUICK LACROSSE
    - SHELBYVILLE, KY

    TAKATA RECALL, THE ENGINE STALLED WHILE DRIVING THE CAR ESPECIALLY DURING TURNS. THE CAR CONTINUED TO HESITATE TO STALL IN TRAFFIC. THE CAR VIBRATED NEARBY THE STEERING COLUMN WHILE DRIVING IN TRAFFIC. THE CAR FLOOR APPEARED TO CAVE IN ON THE LEFT SIDE ON THE DRIVER'S SIDE. THE HEATER FAILED TO BLOW OUT HOT AIR. THE TELEPHONE CALLS WERE DISTORTED AS EVIDENCED BY BEING UNABLE TO HEAR THE CALLER.

    Source: NHTSA WEB SITE
  • 1999 BUICK REGAL
    - HESPERIA, MI

    I HAVE THE RECALL LETTER. I HAVE BEEN TO DUER SPEET IN FREMONT MI 4 TIMES AND TO JIM WINTER IN JACKSON MI. BOTH PLACES TOLD ME THEY WOULD CALL AS SOON AS THE PARTS CAME IN. I HAVE BEEN WAITING TO HEAR FROM THEM SINCE FEB. IT'S A SAFETY RECALL!! DOES ANYBODY CARE THAT THIS CAR SHOULD BE FIXED?

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - NORTH POTOMAC, MD

    POWER STEERING GOES IN AND OUT. WILL WORK WHEN THE CAR IS FIRST STARTED BUT ONCE IT WARMS UP, POWER STEERING FAILS. HAS BEEN HAPPENING FOR A FEW WEEKS, LOCAL MECHANIC SAYS THERE IS A SPECIAL COVERAGE ADJUSTMENT BUT I THE ONLY WAY I KNOW ABOUT IT IS THEY FOUND THE INFORMATION.

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - OAKRIDGE, TN

    TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED. THE CONTACT REPLACED THE TAIL LIGHT BULBS, BUT DISCOVERED THAT THE HEADLIGHTS ALSO FAILED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE HEADLIGHTS WERE NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000. UPDATED 10/04/16 *BF THE CONSUMER STATED THE DEALER WOULD NOT FIX THE VEHICLE AND THE OWNER PAID TO HAVE THE VEHICLE REPAIRED. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - DETROIT, MI

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE LOST POWER, STALLED, AND THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. ..UPDATED 08/23/16 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LACROSSE
    - CLINTON, OH

    TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/28/16*LJ UPDATED 03/14/17*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LUCERNE
    - COLUMBUS, OH

    I OWN A 2006 BUICK LUCERNE. I TOOK ON 6-11-16 TO DEALER HAD MY TIRES REPLACED. EVER SINCE, ALL FOUR NEW TIRES ARE LOSING AIR. TIRE PRESSURE LIGHT COMES ON ALL THE TIME. THE CHROME PLATING IS FLAKING OFF THE RIMS, LOSING THE SEAL. DEALER HAS RE-SEALED THE FOUR TWICE SINCE 6-11-16 ONLY 51,000 MILES ON THIS CAR. 2016 IS THE FIRST THE TIRE PRESSURE LIGHT HAS EVER COME ON. CORROSION IS A PROBLEM. HOWEVER, THE BATCH OF CHROME PLATING WAS FAULTY. UPDATED 08/08/16 *BF

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - CLINTON, MD

    WHEN I TURN THE WHEEL AT SLOW SPEEDS IT RANDOMLY LOCKS UP. ALMOST GOT HIT MAKING A U TURN IN WASHINGTON DC. I WAS GOING LESS THAT 10 MPH. THIS IS HAPPENING REGULARLY WHILE PARKING AND TURNING AFTER STOPING. IT HAS ALREADY ALMOST CAUSED AN ACCIDENT.

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - ROME, GA

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2015. THE DEALER ADVISED THAT THEY RECEIVED TWO PACKAGES OF PARTS PER WEEK; THEREFORE, THE REPAIR COULD NOT BE PERFORMED IMMEDIATELY. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK VERANO
    - MICKLETON, NJ

    2015 BUICK VERANO. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED WHEN SHE SHIFTED THE VEHICLE INTO DRIVE, SHE REMOVED HER FOOT FROM THE BRAKE AND THE VEHICLE TOOK OFF WITHOUT HER APPLYING THE ACCELERATOR. SHE ATTEMPTED TO APPLY THE BRAKE, BUT IT FAILED TO SLOW OR STOP THE VEHICLE. INSTEAD, THE VEHICLE PICKED UP SPEED AND THE STEERING BECAME LOOSE AND DELAYED AND THEREFORE, SHE WAS UNABLE TO ACCURATELY STEER THE VEHICLE, WITHOUT THE ABILITY TO STOP OR CONTROL THE SPEED, THE VEHICLE PROCEEDED TO GO THROUGH A STOP SIGN AND CROSSED OVER A MAJOR HIGHWAY, JUMPING A CURB ACROSS THE ROAD. SHE CONTINUED TRYING TO STOP AND STEER AND FINALLY THE VEHICLE TURNED LEFT AND CROSSED BACK OVER THE HIGHWAY AND INTO HER NEIGHBOR'S FRONT LAWN. THE VEHICLE STRUCK A LAMP POST, DROVE THROUGH A SMALL WOODEN FENCE, A BICYCLE, LAWN FURNITURE AND HIT A TREE HEAD-ON. WHEN THE CONSUMER HIT THE TREE, HER HEAD WENT THROUGH THE WINDSHIELD, HER RIGHT HAND WAS FRACTURED AND HER LEFT HAND WAS BROKEN. *JB

    Source: CONSUMER LETTER