BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 BUICK ENCLAVE
    - CAREFREE, AZ

    2014 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING, THE RIGHT HEAD LIGHT WENT OUT. ALL FEW MINUTES LATER, ALL THE HEAD LIGHTS WENT OUT. THE CONSUMER TURNED THE VEHICLE OFF AND RE-STARTED IT. THE LEFT HEAD LIGHT CAME BACK ON. THE CONSUMER WAS ABLE TO GET THE VEHICLE FIXED THE SAME DAY HE CALLED THE DEALER. *JB

    Source: CONSUMER LETTER
  • 2011 BUICK REGAL
    - MINERAL WELLS, WV

    I HAVE BEEN HAVING A PROBLEM WITH THE BRAKES STICKING ON MY 2011 BUICK REGAL FOR A COUPLE OF YEARS NOW. THE PROBLEM OCCURS WHEN THE WEATHER IS HOT, IN THE MIDDLE 80'S AND ABOVE AND MY CAR HAS BEEN SITTING CLOSED UP IN THE PARKING LOT AT WORK ALL DAY. I CAN RECREATE THE PROBLEM BY LEAVING IT OUT OF THE GARAGE IN THE SUN FOR SEVERAL HOURS. THIS IS EXTREMELY DANGEROUS AND IS GETTING WORSE. AT FIRST IT CAUSED A DRAG ON THE BRAKES AND THE PEDAL WOULD NOT RETURN FULLY TO ITS PROPER POSITION. I HAVE TO USE MY LEFT FOOT TO PULL THE PEDAL BACK UP. NOW THE PEDAL REFUSES TO COME BACK UP AT ALL WHEN I TAKE MY FOOT OFF OF IT AFTER STARTING THE CAR AND THE BRAKE WARNING LIGHT ON THE DASH HAS COME ON A COUPLE OF TIMES. I AM EXTREMELY UNCOMFORTABLE DRIVING IT LIKE THIS. I HAVE TO PULL THE PEDAL BACK UP EVERY TIME I USE THE BRAKES ON THE WAY HOME. THE BRAKES WILL RETURN TO 'NORMAL' AFTER ABOUT 15 MINUTES BY WHICH TIME I AM ALMOST HOME.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - BURLESON, TX

    TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LACROSSE
    - BALLWIN, MO

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCORE
    - OLMSTED TWP, OH

    TOOK CAR TO DEALER SHIP 5 TIMES FOR SQUEEKING WHEELS WHEN APPLYING BRAKE, COMPLAINED ABOUT BRAKING NOT FEELING CORRECT/LOCKING UP AND THEY ONLY SWITCHED THE TIRES AROUND SO I WOULDN'T HEAR IT ON MY SIDE,,,REALLY!! ITS STILL THERE NOW ON THE OTHER SIDE..I GIVE UP. I DIE I BLAME THEM.

    Source: NHTSA WEB SITE
  • 2012 BUICK ENCLAVE
    - ST CHARLES, MO

    AFTER A BATTERY WAS REPLACED 15 SENSOR CIRCUIT ALARMS APPEAR, ALL DUE TO LOSS OF VOLTAGE, UPON DRIVING ALL BUT 2 RESOLVED. THE 2 REMAINING ARE THE ISSUE. THEY WERE THE HVAC DOOR ACTUATOR & HEATER/AC DOOR MOTOR. BOTH NEED TO BE REPLACED. DEALER WOULD NOT REIMBURSE ME,

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - HAVERHILL, MA

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK LACROSSE
    - LACOOCHEE, FL

    WHILE ATTEMPTING TO STOP AT STOP SIGN BY APPLYING BRAKES VEHICLE FAILED TO STOP THEN ACCELERATED. WHILE APPLYING BRAKES AS MUCH AS POSSIBLE BRAKES STILL FAILED WITH VEHICLE PLYING THROUGH FIELD AND COMING TO REST ONLY WHEN PLOWING INTO AN EMBANKMENT,

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - GLEN ROCK, NJ

    THE BUICK DEALER IS SAYING THE TIMING CHAIN(S) IS SLIPPING AND NEEDS REPLACEMENT AND THAT THE HEADS AND OR CAMS MAY ALSO REQUIRE REPLACEMENT. THE VEHICLE WENT INTO THE SHOP BECAUSE THE 2ND AND 5TH GEAR WAS NOT ENGAGING PROPERLY, THERE IS HESITATION IN THE TRANSMISSION/ENGINE. THE VEHICLE HAS 94,710 MILES. THE POWERTRAIN WARRANTY IS 5 YEARS OR 100,000 MILES. GM ISSUED AN EXTENDED WARRANTIES OF 10 YEARS AND 120,000 MILES FOR BOTH TRANSMISSION CLUTCH WAVE PLATE (3/5/R) AND FOR TIMING CHAIN SLIPPAGE. SO THEY ACKNOWLEDGE THEY HAVE THESE PROBLEMS WITH THE MATERIAL USED AND OR ENGINES. MY CONCERN IS THAT FOR THE TIMING CHAIN EXTENDED WARRANTY GM SKIPPED THE BUICK ENCLAVE 2008 YEAR MODEL AND COVER ONLY THE 2007 & 2009 YEAR MODELS AND THEY DO NOT WANT TO EXTEND THE COVERAGE TO COVER MY TIMING CHAIN REPLACEMENT. THIS IS NOT A NORMAL ROUTINE SERVICE ITEM PER THEIR BUICK ENCLAVE USER MANUAL. TIMING CHAIN SHOULD BE COVERED UNDER THE POWERTRAIN WARRANTY. I SHOULD NOT HAVE TO PAY FOR REPLACING THE TIMING CHAIN ON A VEHICLE WITH UNDER 100,000 MILES BECAUSE GM USED POORLY MANUFACTURED CHAINS. USUALLY METAL TIMING CHAINS LAST WELL BEYOND 100,000 MILES. I'VE NEVER REPLACED A CHAIN ON ANY OF MY VEHICLES PAST OR PRESENT. THIS IS A KNOWN DEFECT WITH THE GM TIMING CHAINS WHICH SHOULD BE COVERED. IF THE TIMING CHAINS BREAKS IT WILL CAUSE TREMENDOUS DAMAGE AND MAY CAUSE ME TO GET INTO A CATASTROPHIC ACCIDENT. THE DIAGNOSTIC CODES PROVIDED BY THE DEALER ARE AS FOLLOWS: P0011 INTAKE CMP B1 P0391 EXHAUST CMP B2 P0366 EXHAUST CMP B1 CHAINS NOISY DIAG DOC 08-06-01-011K REPAIR COST RANGE: $2,577 + TAX TO $5,231 +TAX DEPENDING ON WHETHER HEADS AND OR CAMS REQUIRE REPLACEMENT.

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - WILLINGBORO, NJ

    TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKED FROM THE FUEL TANK. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE