BUICK Complaints

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN, THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE BEGAN RIGHT AFTER A FRONT END ALIGNMENT SERVICE WAS PERFORMED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A STEERING ISSUE, BUT DID NOT REPAIR THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE MAY BE A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 08/17/16*LJ THE CONSUMER STATED THE STEERING PUMP WAS REPLACED AND BY GM. HOWEVER, THE CONSUMER HAD TO PAY FOR THE STEERING GEARS. THE STEERING PUMP,CAUSED THE GEARS TO GO OUT. UPDATED 08/22/16.*JB

I FIRST GOT MY CAR WITH 20K MILES ON IT. DROVE IT FOR A MONTH AND THE STABILITY CONTROL WARNING CAME ON. THE CAR STALLED AND I HAD TO RESTART IT, ONLY FOR IT TO DO IT A COUPLE MORE TIMES. VERY SCARY!!! THIS NEEDS TO BE TAKEN CARE OF, AS I BOUGHT A LEMON! TOOK IT TO THE DEALERSHIP AS IT WAS UNDER WARRANTY AND THEY SAID THEY FIXED IT. HAPPENED AGAIN A FEW MONTHS LATER! APPARENTLY THEY DIDN'T FIX IT. GM NEEDS TO IDENTIFY THE PROBLEM AND RECALL THIS, AS I SEE MORE AND MORE COMPLAINTS OF THE SAME THING! CLASS ACTION NEEDS TO BE FILED OTHERWISE.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 1994 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE. THE VEHICLE VEERED TO THE LEFT AND DROVE OVER A MEDIAN. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE. THE ENGINE SUBFRAME MOTOR MOUNTS FRACTURED AND THE ENGINE FELL TO THE GROUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIR BY THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

I PURCHASED 2016 ENCORE ON 5/7/16. WHILE ON A 300 MILE ROAD TRIP ON 7/2 /16 NOTICE THE EXHAUSTED PIPE WAS MELTED TO THE BUMPER TOOK PICTURES. CALLED THE NUMBER TO EXTENDED WARRANTY AND THEY WEREN'T ABLE TO HELP ME DUE TO HOLIDAY WEEKEND. DROVE IT BACK HOME STOP EVERY HOUR TO MAKE SURE IT WASN'T GOING TO START MY CAR ON FIRE. TOOK IT TO THE DEALERSHIP THE NEXT DAY 7/ 5 I TOLD THEM I DON'T FEEL SAFE IN THE VEHICLE. THEY SAID WHY WOULD LOOK INTO WHAT CAUSE IT. THE DEALERSHIP HAS THERE OWN PICTURE THIS INCIDENT IN NOT IN DISPUTE. THEY SAID GMC BEEN CONTACTED AND NO OTHER INCIDENT HAS BEEN REPORTED. THEY GAVE ME A LOANER ON 7/5 THE MECHANIC MANAGER SAID HE PUT THE VEHICLE ON LIFT DOESN'T SEE ANYTHING WRONG WITH IT HE SAID HE WILL HAVE HIS VERY MECHANIC LOOK AT IT ON 7/6 CALLED THAT DAY TO UPDATE ME THAT GMC IS INVOLVED AND WILL KEEP ME INFORMED. CALLED ME ON 7/7 WITH SAME UPDATED THAT THEY ARE STILL LOOKING INTO IT. ON 7/12 CALLED BACK AND SAID THEY COULD NOT DUPLICATED THE PROBLEM. SO IT WAS DECIDED TO REPLACE PART OF THE BUMPER AND RETURN THE VEHICLE TO ME I STRESS THAT I DON'T FEEL SAFE WITH THIS VEHICLE I'M ABOUT TO DRIVE TO FLORIDA IN A COUPLE OF WEEK AND THE PROBLEM HAPPEN ON A LONG DISTANCE AND NOT SHORT DISTANCES. CALLED CUSTOMER SERVICE AND WAS TOLD THE DEALERSHIP IS NOT GOING TO HELP ME OUT. I ASK IF THEY COULD GIVE ME DOCUMENTATION TO WHAT THEY FOUND AND HE SAID NO CAUSE WE COULDN'T DUPLICATE THE PROBLEM. THAT WAS EIGHT DAYS AGO I HAVEN'T HEARD FROM THEM SINCE 7/12. I CALLED CUSTOMER SERVICE BACK ON 7/20 AND SHE TOLD ME THAT THE DEALERSHIP IS FIXING THE BUMPER AND GIVING IT BACK TO ME. I FEEL THIS IS A BRAND NEW VEHICLE AND THIS SHOULD NOT HAVE HAPPEN AND SEEM LIKE A FACTORY DEFECT THAT THEY WANT TO PUT A BAND AID AND SEND ME ON MY WAY. I ASKED CUSTOMER SERVICE DID THEY TAKE IT ON A LONG RIDE TO TEST IT OUT AND SHE COULD NOT ANSWER THE QUESTION.

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND STALLED ONCE WITHOUT WARNING. WHILE AT THE DEALER FOR ROUTINE MAINTENANCE, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE ENGINE OIL CONTAINED METAL SHAVINGS THAT DESTROYED THE ENGINE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED OR REBUILT TO RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

DASH IS SEPARATING CAUSING IT TO PULL APART AT PASSENGER AIRBAG AND GLOVE COMPARTMENT. WORRIED AIR BAG WILL DEPLOY AND HARM SOMEONE OR NOT WORK AT ALL. CAN'T OPEN GLOVE COMPARTMENT ANYMORE.

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT BECAME STIFF AND CAUSED A DELAY IN STOPPING DISTANCE. IN ADDITION, THE ABS, TRACTION CONTROL, AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT PROVIDED.

MY 'AIR-BAG' LIGHT, FOR THE PAST YEAR, STAYS ON CONSTANTLY. READING OTHER MESSAGES ON LINE, OTHER OWNERS HAVE THE SAME PROBLEM. WHY ISN'T THERE A RECALL ON THIS?

DASH BOARD LIGHTS- FLASH AND SOUND, WHILE DRIVING...ENGINE SLOWS DOWN AND BATTERY LIGHT GOES ON...THEN, ADJUSTS IT'S SELF AND LIGHTS GO OFF. SUV., THEN, CONTINUES ON HWY, LIKE NOTHING'S HAPPENED.