BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 BUICK LACROSSE- LANSING, MI
GM 3.6 L VVT TIMING CHAIN ISSUE I WAS DRIVING OUR '10 BUICK LACROSSE (WITH 65,340 MI) ONE EVENING AND THE CAR'S FRONT END BEGAN TO SHAKE AND THE ENGINE STARTED TO POWER DOWN, AND DID SO FOR ABOUT 5-10 SECONDS. IT THEN RAN NORMAL FOR ABOUT 75 YARDS AND THE DISPLAY SHOWED LOW ENGINE POWER MESSAGE WITH THE EXCLAMATION POINT. I PULLED OFF ON A SIDE STREET AND SHUT THE VEHICLE OFF. I TRIED TO RESTART IT, BUT IT WOULD NOT FIRE. I HAD IT TOWED TO A LOCAL DEALERSHIP AND WAS TOLD THE NEXT DAY THAT I NEEDED A NEW MOTOR THAT WOULD RUN $6800. I HAD THE VEHICLE TOWED BACK HOME AND WHILE CALLING AROUND TO DIFFERENT DEALERSHIPS FOR ENGINE QUOTES, I FOUND A DEALERSHIP THAT ASKED ME IF THEY COULD TAKE A LOOK AT IT. I TOLD THEM WHAT HAPPENED AND THY RIGHT AWAY SAID IT DID NOT SOUND LIKE MY ENGINE NEEDED TO BE REPLACED. THEY TOWED THE VEHICLE TO THEIR DEALERSHIP AND DISCOVERED THE TIMING CHAIN NEEDED TO BE REPLACED AND THAT WHEN IT BROKE, IT DAMAGED THE REAR VALVES AND ONE OF THE HEADS. THE TOTAL COST WAS ABOUT $3250. I CALLED GM CUSTOMER CARE AND THEY WILL NOT OFFER ANY HELP ON THE REPAIRS.
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- OTTAWA, IL
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 45 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 176,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK REGAL- PHILADELPHIA, PA
DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE STARTED TO DOWNSHIFT INDEPENDENTLY DESPITE THE BRAKE PEDAL NOT BEING DEPRESSED. THEN I LOST THE POWER STEERING, THE INSTRUMENT PANEL STARTED FLICKERING. IT THEN LOST ALL POWER AND LEFT ME STRANDED ON THE INTERSTATE, NARROWLY MISSING OTHER CARS. WITHIN FIVE MINUTES, THE FLASHERS AND LIGHTS ALSO WENT TOTALLY DEAD. TRIED TO RESTART THE CAR AGAIN, BUT WOULD NOT. HAD TO HAVE IT TOWED. THE FAILURE MILEAGE WAS AT 60,000 MILES. SEARCHING ON THE INTERNET, DISCOVER A RELATED PROBLEM OF GM'S RECALL CAMPAIGN NUMBER IS 13136 OR NHTSA CAMPAIGN NUMBER: 13V173000
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- MARSHALL, MO
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE DOORS LOCKED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 BUICK REGAL- AHOSKIE, NC
1999 BUICK REGAL. CONSUMER WRITES IN REGARDS TO ENGINE OIL DEPOSITED ON EXHAUST MANIFOLD CAN CAUSE ENGINE COMPARTMENT FIRE RECALL NOTICE. CONSUMER SEEKS COMPENSATION FOR NEW VEHICLE AFTER RECALLED VEHICLE CAUGHT FIRE. *SMD
Source: CONSUMER LETTER -
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1997 BUICK REGAL- MENOMONEE FALLS, WI
1997 BUICK REGAL. CONSUMER WRITES IN REGARDS TO DEALERSHIP DENIED REIMBURSEMENT REQUESTS FOR ENGINE OIL DEPOSITED ON THE EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER WAS DENIED REIMBURSEMENT, BECAUSE THE REPAIR WAS DONE AFTER THE RECALL WAS MAILED. *JB
Source: CONSUMER LETTER -
1996 BUICK SKYLARK- MOUNTAIN HOME, AR
AIRBAG DEPLOYMENT, ON MAY 5 2016, 10 PM, WENT OUT TO PUT WINDOWS UP IN CAR, VEHICLE WAS STATIONARY,OPENED DOOR, LEANED IN TO TURN ON KEY, WHEN I TURNED ON KEY, HEARD LOUD EXPLOSION, TWO THOUGHTS BEFORE I BLACKED OUT, THOUGHT I HAD BEEN SHOT & WHAT THE HELL WAS PULLING ME BACKWARDS SO FAST, CAME TO IN A FEW SECONDS LAYING ON THE GROUND, NOTICED THAT AIRBAG HAD DEPLOYED, COULD NOT GET UP & CRAWLED TO HOUSE, THIS WAS A VERY VIOLENT & TRAUMATIC EXPERIENCE, WENT TO HOSPITAL WHERE THEY XRAYED MY NECK & FOUND NO BROKEN BONES, MY FACE WAS ACTUALLY 2 TO 3 INCHES AWAY FROM STEERING WHEEL WHEN DEPLOYMENT HAPPENED, I BELIEVE THE ATTACHED HINGE PARTS THAT OPENED WHEN BAG DEPLOYED ACTUALLY HIT ME IN FACE, BRUISED LIP & BLOOD BLISTERS ON LEFT SIDE OF MY FACE, THOUGH MY NECK WAS NOT BROKEN, HOSPITAL DID NOT CHECK ME FOR CUNCUSION PROBABLY DUE TO THE FACT I DO NOT HAVE INSURANCE, I AM POSITIVE I HAD ONE, STILL HAVING PROBLEMS FOCUSING, ALONG WITH EXCESSIVE FORGETFULNESS, FOR THREE DAYS I COULD FEEL THAT MY BODY HAD BEEN TWISTED AWAY FROM MY SPINE, THIS WAS VERY VIOLENT AND HOPE THAT IT NEVER HAPPENS TO ANYONE ELSE, STILL RECOVERING.
Source: NHTSA WEB SITE -
2006 BUICK RAINIER- ROCHESTER HILLS, MI
REAR OF CAR DROPS TO JUST ABOVE TIRES WHEN CAR SITS FOR A FEW HOURS. AIR SUSPENSION PUMPS IT BACK UP AFTER CAR IS STARTED. AIR SUSPENSION IS LEAKING....UNSAFE TO DRIVE.CAR HAS 94000 MILES
Source: NHTSA WEB SITE -
2016 BUICK VERANO- LESLIE, AR
AS SOON AS I BOUGHT THIS NEW CAR I WAS DRIVING IT AT NIGHT WITH MY DIM HEAD LIGHTS ON AND I COULD NOT SEE VERY FAR AHEAD OF ME UNLESS I PUT MY BRIGHT LIGHTS ON, SO THIS NEEDS TO BE FIXED OR AN ACCIDENT CAN OCCUR VERY EASILY !!!!
Source: NHTSA WEB SITE -
2012 BUICK VERANO- WEWOKA, OK
TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE