BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 BUICK LACROSSE- PLAINFIELD, IL
AS DRIVING AT 50 MILES/HR ON SUBURBAN MAIN STREET, ENGINE LOST COMPLETE POWER. ALL WARNING LIGHTS CAME ON AT SAME TIME ALONG WITH CHECK ENGINE ICON. MY BUICK LACROSSE HAD NO ACCELERATION, NO POWER STEERING, AND NO POWER BRAKES. THE CAR HAD NO PREVIOUS WARNING. NO PREVIOUS REDUCED PERFORMANCE WITH ENGINE. NO PROBLEMS WITH GAS ECONOMY. ABSOLUTELY NO WARNING THIS WOULD HAPPEN. CAR STILL HAD ELECTRICITY SINCE SPEEDOMETER STILL READING AND RADIO ON. AFTER TURNING OFF CAR AND RESTARTING NO FURTHER PROBLEMS. GM STATES NO ERROR MESSAGE IN COMPUTER. HOWEVER, THIS IS OUR SECOND GM CAR TO EXPERIENCE A REDUCED ENGINE SCENARIO. THIS TIME HOWEVER, IT WAS NOT REDUCED JUST COMPLETELY OFF. THIS IS A MAJOR SAFETY CONCERN! WHAT IF IT OCCURS ON THE EXPRESSWAY WITH FAST TRAFFIC. LUCKILY IT WAS A LOCAL, BUT BUSY STREET, AND A SUNDAY. I CANNOT BELIEVE A GOVERNMENT AGENCY HAS NOT HELD GM ACCOUNTABLE FOR THIS PROBLEM. A CAR WITH SUDDEN POWER LOSS IS A MAJOR PUBLIC SAFETY CONCERN. LUCKILY AGAIN I'M AN EXPERIENCED DRIVER WITH A SIMILAR INCIDENCE IN ANOTHER GM VEHICLE AND KNEW IF I HIT THE BRAKES I WAS A SITTING DUCK. HOW CAN A CAR LOSE POWER AND MULTIPLE POSTS ON INTERNET AND NO RECALL ? OUR BUICK ONLY HAS 30,000 MILES.
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- OAKLAND, CA
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED WHETHER THE SEAT IS OCCUPIED OR NOT. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,016.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- CINCINNATI, OH
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A FAILURE THAT PROGRESSED IN WHICH THE LOW BEAM HEAD LAMPS RANDOMLY SHORTED. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE HAPPENED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND THE DEALER WAS UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION FOR OVER A YEAR. THE DEALER STATED A YEAR AGO THAT THEY PROVIDED A TEMPORARY SOLUTION. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/26/16*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK LACROSSE- PHILADELPHIA, PA
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE INNER CONNECTORS HAD BEEN PREMATURELY BURNING AND CREATED A SHORT WITH THE LIGHTING FIXTURE. AS A RESULT, THE DRIVER SIDE HEAD LAMP ASSEMBLY FAILED TO WORK. THE DEALER REPAIRED THE CONNECTOR IN AUGUST OF 2014, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE CONTACT WOULD NEED TO SCHEDULE A REPAIR AND THAT THERE WAS NO MANUFACTURER RECALL TO COVER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO IMMEDIATE SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK ENCLAVE- LEWES, DE
WHILE HIGHWAY DRIVING AT ABOUT 65 MPH IN OUR NEW 2016 BUICK ENCLAVE WITH ABOUT 319 ODOMETER MILES THE LEFT FRONT TIRE SENSOR CAME ON INDICATING TO ADD AIR. WITHIN APPROXIMATELY 30 SECONDS THE TIRE BLEW OUT. AFTER I WAS ABLE TO CROSS LANES TO STOP ON THE RIGHT SHOULDER AAA WAS ABLE TO COME CHANGE THE TIRE WITH THE SMALL SPARE. WE THEN PROCEEDED TO THE BUICK DEALER AND HAD THE TIRE AND WHEEL INSPECTED AND REPAIRED. THE SERVICE MANAGER TOLD US THE THE TIRE PRESSURE SENSOR HAD COME OFF THE VALVE STEM CAUSING THE STEM TO COME OUT WHICH IN TURN CAUSED THE RAPID TIRE DEFLATION. THIS EVENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES OR DEATH. THE SERVICE MANAGER SAID HE WAS NOT AWARE OF ANY VALVE STEM TIRE PRESSURE SENSOR ISSUES LIKE THIS HAPPENING BEFORE. HOWEVER, IN MY RESEARCH SOME CHRYSLER MODELS APPEAR TO HAVE A NUMBER OF SIMILAR COMPLAINTS.
Source: NHTSA WEB SITE -
-
1997 BUICK LESABRE- WORCESTER, MA
THE SUB FRAME BUSHING IS COMPLETELY ROTTED. DAY IT WAS SOLD TO ME PASSED INSPECTION BUT ON CAR FAX IT FAILED SAFETY INSPECTION? IT CRACKS AND CREAKS WHEN TURNING LEFT.
Source: NHTSA WEB SITE -
2007 BUICK LUCERNE- FOND BU LAC, WV
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC NOTICED THAT THE UPPER PASSENGER SIDE DOG BONE ENGINE MOUNT WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 05/18/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK RENDEZVOUS- ARLINGTON, TX
MODEL BUICK, YEAR 2003 TYPE RENDEZVOUS AND UNABLE TYPE ABOVE. NO REPAIRS PRIOR EXCEPT REPAIR ON ACCIDENT IN ARLINGTON TX EARLY 2005 NO RECEIPTS FIX G M C AUTO REPAIR OFF COOPER RD.
Source: NHTSA WEB SITE -
2001 BUICK REGAL- ANGIER, NC
TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE, THE TECHNICIAN NOTICED THAT THE REAR GASKET WAS LEAKING OIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LACROSSE- ST MARY'S, OH
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE