BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 BUICK LACROSSE- RICHMOND, IN
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 BUICK LACROSSE- MESA, AZ
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500. UPDATED 05/26/16*LJ THE CONSUMER STATED GM ALLOWED HER TO TRADE THE VEHICLE, FOR A 2016 MODEL. UPDATED 06/14/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK REGAL- BETHLEHEM, PA
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE RECURRED FROM THE VALVE COVER GASKET ON THE REAR END OF THE VEHICLE. THE VEHICLE EMITTED BURNING OIL FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE VEHICLE NEEDED TO BE REPAIRED UNDER THE RECALL AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 06/17/16*LJ THE VALVE COVER GASKET WAS LEAKING. UPDATED 6/21/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK CENTURY- LOUISVILLE, TN
I KEEP GETTING MY AIR BAG WARNING LIGHT COMING ON, THE ABS, AND THE CHECK ENGINE SOON LIGHT, THEY WONT GO OFF. THE FUEL LINE THAT GOES INTO THE GAS TANK /NECK LEAKS WHEN GAS GETS PUMPED INTO IT. THE ODOMETER MILEAGE DISPLAY P.R.N.D.L. WONT WORK AND NEITHER WILL THE TEMPERATURE GAUGE INDICATOR FOR THE CLIMATE CONTROL GAUGE.
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- WATERLOO, IA
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 BUICK LACROSSE- DAVIE, FL
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT WHEN THE FUEL TANK WAS HALF FULL. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK REGAL- POINCIANA, FL
TL* THE CONTACT OWNED A 2000 BUICK REGAL. AFTER THE VEHICLE WAS PARKED, SMOKE AND FLAMES APPEARED IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- EASTPOINTE, MI
I OWN A 2008 BUICK ENCLAVE WHICH WAS PARKED STATIONARY IN MY DRIVEWAY ON MARCH 24TH 2016. AS I EXITED MY HOME AND ATTEMPTED TO UNLOCK MY VEHICLE I WAS SURPRISED BY A CLOUD OF SMOKE THAT WAS RELEASED BY THE FRONT PASSENGER AIRBAG. IT HAD DEPLOYED FOR NO APPARENT REASON. DAMAGING THE DASH, RADIO, AND DESTROYING THE WINDSHIELD GLASS. I IMMEDIATELY CONTACTED GM SERVICE DEPARTMENT IN WHICH THEY SENT OUT A TOW TRUCK TO REMOVE MY VEHICLE FROM MY PREMISES AND SHIPPED IT TO A ED RINKE CHEVROLET SERVICE DEPARTMENT. THEIR INVESTIGATOR CLAIMS THAT THERE WAS A PREVIOUS CRACK IN THE WINDSHIELD THAT CAUSED THE 12" OF STANDING WATER DAMAGE ON MY FLOORBOARDS AND IN THE AIRBAG SENSOR MODULE. THERE WAS NO CRACK... SO AFTER BEING INCONVENIENCED FOR ALMOST A MONTH, GM CLAIMS THAT THE WINDSHIELD WAS AN AFTERMARKET PRODUCT AND THAT THEY'VE GOT NO RESPONSIBILITY FOR THE DEPLOYMENT OR TOTALED VEHICLE DAMAGES. THE TRUCK WAS RETURNED TODAY APR. 19,2016 VERY INOPERABLE!
Source: NHTSA WEB SITE -
2009 BUICK LACROSSE- WEATHERLY, PA
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK REGAL- VICTORVILLE, CA
SUDDENLY AFTER LEAVING COSTCO GAS STATION AND DRIVING "NO" DISPLAY OF MILLAGE. SPEED GAUGES AND ALL CRITICAL INFORMATION WENT BLANK/BLACK ON DRIVERS DASH BOARD WITH CRITICAL LIGHTS DISPLAY SHOWING TROUBLE WITH VEHICLE BY DISPLAYING YELLOW; AND RED EXCLAMATIONS; SKID TIRE AND NO GAUGE READINGS FOR ENGINE TEMKP; OR NOTHING!. ON STAR GAVE NEGATIVE RESULTS FOR EMERGENCY HELP. DEALER STATED CAR WAS REPROGRAMED LAST WEEK. PREVIOUS RADIO AND BLUE TOOTH TROUBLE REPORTED TO GM. THEY SEEM TO IGNORE ME. TROUBLED RADIO AND NAVIGATION PURPOSIVELY FIXED LAST WEEK
Source: NHTSA WEB SITE