BUICK Complaints

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. AFTER THE VEHICLE WAS SHUT OFF, THE HEADLIGHTS REMAINED ILLUMINATED FOR OVER AN HOUR WITHOUT WARNING. THE CONTACT NOTICED A BURNING ODOR EMITTING FROM THE VEHICLE AND DISCOVERED THAT THE HEAD LAMP DRIVER MODULE, LOCATED IN THE FUSE BOX, WAS MELTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE HEAD LAMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,022. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ

TL* THE CONTACT OWNS A 2002 BUICK REGAL. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL PAN GASKET, VALVE COVER GASKET SET, AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE PASSENGER SIDE HEAD LIGHTS FAILED AND THE PROBLEM WAS NOT THE BULBS. THE PRIMARY CONNECTOR FOR BOTH THE HIGH BEAM, LOW BEAM, AND TURN SIGNAL LIGHTS PROVED TO BE DEFECTIVE WITH A BURN MARK ON THE TERMINAL THAT SUPPORTS THE ABOVE LIGHTS. I WAS ADVISED BY THE BUICK DEALER THAT THERE IS A KIT TO REPLACE THIS CONNECTOR BECAUSE IT IS A KNOWN PROBLEM. THIS IS A SAFETY ISSUE BECAUSE THIS CONNECTOR CAN FAIL AT ANY TIME AND IT IS IMPOSSIBLE FOR A NON-MECHANIC TO REPAIR THIS CONNECTOR IN THE FIELD BECAUSE ACCESS TO THE CONNECTOR INVOLVES A PARTIAL DISMANTLING OF THE BUMPER SHIELD AND SPECIAL TOOLS. THE FACT THAT THERE IS A KIT TO REPLACE THIS CONNECTOR SUGGESTS IT IS A DESIGN DEFECT IN EITHER THE WIRING OR THE CONNECTOR AND THAT IT SHOULD BE CONSIDERED A RECALL ITEM BECAUSE OF THE POTENTIAL DANGER OF SUDDEN LOSS OF HEADLIGHTS. MY LIGHTS WENT OUT AT NIGHT WHILE DRIVING IN MOUNTAIN TERRAIN. I HAVE GONE ON THE INTERNET AND THIS APPARENTLY IS A PROBLEM THAT HAS BEEN EXPERIENCED BY A NUMBER OF BUICK LUCERNE OWNERS. THIS IS AN ENGINEERING MISTAKE AND GM SHOULD BE FORCED TO RECALL THESE CARS AND REPAIR THIS DESIGN DEFECT.

TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE THE VEHICLE WAS PARKED, A STRONG ODOR OF FUEL WAS NOTICED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A CRACK ON THE FUEL TANK CAUSED THE FAILURE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

MARCH 2016 DROVE CAR OVER LOCAL HIGHWAY TO LOCAL MALL AND PARKED. RETURNED TO CAR AFTER SHOPPING TO HEAD HOME AND CAR WOULD NOT START. APPEARED TO BE DEAD. CALLED TOWING COMPANY. WHEN THEY OPENED THE HOOD TO ATTEMPT TO JUMP START, NOTICED HORRIBLE BURNING SMELL AND TOW DRIVER POINTED OUT THAT WIRES APPEARED BURNED AND SHARED THAT SOMETHING WAS VERY WRONG. TOWED CAR TO OWN REPAIR SHOP. IT WAS FOUND THAT THE FUSE BOX IN THE ENGINE WAS COMPLETED FRIED ALONG WITH THE ATTACHED WIRING AFFECTING THE COMPUTERS, ETC. SUGGESTED CALL TO INSURANCE COMPANY AS WOULD COST THOUSANDS OF DOLLARS TO FIX AND EVEN THEN NO GUARANTEE IT WOULD WORK PROPERLY AGAIN. INSURANCE COMPANY DECLARED CAR TOTAL LOSS AND WOULD NOT PAY AS IT CAME UNDER THE 'MECHANICAL FAILURE' CLAUSE. UPON FURTHER INVESTIGATION FOUND THAT THERE IS A RECALL 14V755 THAT DISPLAYS ONLY WHEN SEARCHING BY VIN. THE RECALL STILL DISPLAYS THAT 'REMEDY NOT YET AVAILABLE'. ALSO FOUND ENTRIES IN SAFERCAR.GOV OF SAME SITUATION HAPPENING TO OTHERS WITH THE ENGINE CATCHING FIRE. NEVER RECEIVED NOTICE OF THIS RECALL. UNAWARE OF THIS RECALL, WAS HAVING AN ISSUE WITH THE LIGHTS NOT WORKING PROPERLY 8/2015 AND HAD OWN REPAIR SHOP REPLACE THIS MODULE ON 8/2015 WHICH CORRECTED THE PROBLEM. CAR IN OVERALL EXCELLENT CONDITION AND NOW RENDERED USELESS.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE EQUIPPED WITH GOODYEAR TPCSPEC1263MF (NA) TIRES, SIZE: P255/60R19. WHILE DRIVING 25 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT THE DRIVER SIDE TIRE PRESSURE WAS LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER SIDE TIRE WAS PUMPED WITH AIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 160,000 AND THE TIRE FAILURE MILEAGE WAS 15,000.

2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 15V-701. *SMD

AIRBAG LIGHT ON PASSENGER SIDE INDICATES AIRBAG WILL NOT DEPLOY. VEHICLE HAS BEEN BROUGHT IN TO SEVERAL DIFFERENT DEALERSHIPS TO BE EVALUATED, EACH CLAIMING A DIFFERENT CODE HAS BEEN ACTIVATED, HOWEVER NO FIX HAS BEEN PERMANENT. VEHICLE HAD PREVIOUS RECALL (2011) ON AIRBAG SENSOR - FIX WAS NOT PERMANENT. MOST RECENT TIME, DEALERSHIP CLAIMS A SENSOR IN THE SEAT IS BAD AND WILL REQUIRE $1200 FIX DUE TO ITS LOCATION IN THE SEAT??? CODES B0074 & B0081 (INTERNAL FAULT IN PASSENGER PRESENCE MODULE) THERE IS NOT A TIME THAT THE AIRBAG ENGAGES - STILL OR MOVING. THIS HAS BEEN AN ISSUE WHILE WAS STILL IN WARRANTY AND BEYOND WARRANTY - GM REFUSES TO WORK WITH ME.

FUEL TANK LEAK CAMPAIGN #07V349000 I WAS NOT NOTIFIED ABOUT RECALL TANK IS NOW LINKING FUMES AND DEALER AND GM SERVICE CLAIMS PAST THE 10 YEAR REPLACEMENT PERIOD. IS THE 10 YEAR PERIOD FROM TIME OF RECALL START DATE OR AGE OF CAR? MY CAR HAS LESS THAN 100,000 MILES ON IT.

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.