BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK REGAL
    - PHILA, PA

    WHILE APPROACHING AN INTERSECTION AT APPROXIMATELY 35 MPH MY 2011 BUICK REGAL WITH LESS THAN 48,000 COMPLETELY STALLED OUT. NO WARNING AT ALL. ALL THE LIGHTS WERE ON IN THE DASH INCLUDING A STABILI TRAC. LIGHT AND A MESSAGE THAT READ ENGINE POWER REDUCED. I THEN BLARED MY HORN AND CRUISED THRU THE INTERSECTION ON A RED LIGHT THANKFUL IT JUST TURNED RED AND OPPOSING TRAFFIC HADN'T STARTED ACROSS YET. I WAS FINALLY ABLE TO STOP THE CAR THAT HAD ABSOLUTELY NO POWER STEERING AND ABS WAS TURNED OFF AND SHUT THE CAR OFF. I WAITED A FEW MINUTES UNTIL MY NERVES CALMED DOWN AND RESTARTED THE CAR ALL THE LIGHTS WERE OFF EXCEPT THE ENGINE LIGHT. DROVE THE CAR HOME AND CALLED THE DEALERSHIP, WHO THEN HAD IT TOWED TO THEM. BY THAT TIME THE COMPUTER RESTARTED ITSELF AND NO CHECK ENGINE LIGHT WAS ON, WITH THAT NO READING AS TO WHAT THE PROBLEM WAS AT THE DEALERSHIP AND I WAS LEFT BEING LOOKED AT AS IF I DIDN'T KNOW WHAT I WAS TALKING ABOUT. THIS HAPPENED APPROXIMATELY 3 MONTHS AGO AND I HAVE HAD THE SAME PROBLEM A TOTAL OF 3 TIMES SINCE THEN. WHEN IS BUICK GOING TO STEP UP TO THE PLATE AND FINALLY DO SOMETHING ABOUT THIS? ARE THEY WAITING FOR SOMEONE TO BE KILLED FIRST? I'VE READ THIS SAME PROBLEM WITH THE SAME CAR NUMEROUS TIMES ON NUMEROUS SITES...WHERE IS OUR HELP???? *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - BIG LAKE, MN

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 06/15/16*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - VIDALIA, LA

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT NOTICED A BURNING ODOR, ABNORMAL POPPING SOUND, AND BLACK SMOKE FROM THE ENGINE COMPARTMENT. IN ADDITION THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS PLACED INTO NEUTRAL AND PUSHED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 213,011. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - BLACKWOOD, NJ

    MY 2011 BUICK ENCLAVE "POWER STEERING RACK" WAS FOUND LEAKING FLUID DURING A ROUTINE OIL CHANGE AT MY DEALERSHIP, BURNS GMC, BUICK DEALER IN MARLTON, N.J.. MY 2011 BUICK ENCLAVE ONLY HAS 57000 MILES ON IT. IT COST ME $1200.00 TO GET REPAIRED. THERE IS A "CLASS ACTION LAW SUIT" FILED AGAINST GM FOR THIS SAME PROBLEM. GM SHOULD RECALL THESE VEHICLES LISTED IN THE LAW SUIT AND REPAIR THEM FREE OF CHARGE. THIS IS A VERY DANGEROUS SITUATION FOR SOMEONE TO LOOSE THE STEERING OF THEIR VEHICLE WHILE DRIVING ONE OF THESE VEHICLES.

    Source: NHTSA WEB SITE
  • 2012 BUICK ENCLAVE
    - PHILADELPHIA, PA

    TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE FRONT ROTORS ON BOTH SIDES HAD RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,704.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - VERNAL, UT

    TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE REAR LIFT GATE RELEASED AND OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WITH CAUTION. THE LIFT GATE SAFETY LOCK WAS ENGAGED TO SECURE THE DOOR IN A CLOSED POSITION. AFTER A PERIOD, THE SAFETY LOCK FAILED TO OPERATE. THE FAILURE RECURRED WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THERE WAS DUST AND WATER IN THE LIFT GATE SWITCH. THE LIFT GATE SWITCH AND RUBBER SEAL WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK ENCLAVE
    - MUNCIE, IN

    TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE DROVE THROUGH A NEIGHBOR'S DRIVEWAY AND YARD. THE CONTACT MANAGED TO PLACE THE GEAR IN NEUTRAL AND THEN IN PARK. THE ENGINE CONTINUED TO REV WHILE IN PARK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTIFIED A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT NOTHING WAS WRONG WITH THE VEHICLE AND THERE WERE NO RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT HAD NOT RESPONDED. THE FAILURE MILEAGE WAS 8,000...UPDATED 06/01/16 *BF ....UPDATED 06/15/16 *BF *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1995 BUICK LESABRE
    - SWANSEA, MA

    THE VEHICLE STALLS WITHOUT WARNING. IT SOMETIMES STALLS WHILE AT A STOPLIGHT OR WHILE DRIVING DOWN THE ROAD/HIGHWAY. I HAVE HAD A COMPLETE TUNE UP ALONG WITH A FUEL PUMP, CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AIR MASS SENSOR AND GOD KNOWS WHAT ELSE. I HAVE TRIED TO FIND OUT WHO ELSE HAS HAD THE PROBLEM AND THEY ARE MANY AND THE ONLY COMMON FACTOR IS THAT NO ONE HAS FOUND A RESOLUTION. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - HANSON, MD

    TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE SECOND ROW SEATS WERE NOT OPERABLE ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT NOTED THAT BOTH THE SECOND ROW DRIVER AND PASSENGER SEATS WERE NOT OPERABLE UPON PURCHASING THE VEHICLE; HOWEVER, THE TECHNICIAN WAS ABLE TO REPAIR THE PASSENGER SIDE SEATS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SECOND ROW SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LACROSSE
    - HELENA, MT

    AIRBAG SENSOR IN PASSENGER SEAT FAILED. THAT ALSO EFFECTED THE SEAT BELT WARNING LIGHT. FAILURE WAS INTERMITTENT AND OCCURRED WITH ENGINE RUNNING CAR IN MOTION.

    Source: NHTSA WEB SITE