BUICK Complaints

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

IF I REMOTE START MY CAR IT DOESN'T CUT ON AND FOR THE LAST FEW WEEKS MY CAR HASN'T BEEN STARTING INSTANTLY OR I HAVE TO TRY NUMEROUS TIMES TO GET IT TO START, WHEN IT DOES START ALL THE PANEL LIGHTS STAY ON, THE HAZARD LIGHTS COME ON WITHOUT ME TURNING THEM ON AS WELL AS THE WINDSHIELD WIPERS. MY REARVIEW CAMERA GOES BLACK IN THE MIDDLE OF ME BACKING OUT AND TURNS BACK ON ONCE I PLACE THE VEHICLE IN DRIVE. WHILE DRIVING THE WHOLE SCREEN TURNS BLACK AND THE RADIO WORKS SOMETIMES. ALSO WHEN I TURN ON MY A/C THE ENGINE GETS LOUDER AND IT MAKES A WEIRD NOISE UNTIL I TURN THE A/C OFF, THE A/C DOESN'T GET AS COLD AS IT USE TO AND MY HEAT GETS HOTTER THAN IT USED TO SOMETIMES WHEN I RIDE WITH THE HEAT THE CAR TURNS OFF. ALL OF THIS STARTED HAPPENING ON APRIL 18, 2016

DASHBOARD SEPARATED. I MENTIONED TO DEALER WHEN I PURCHASED IN 2009. THEY PUSHED TOGETHER BUT IT CAME UNDONE.I HAVE A COVER OVER DASH SO AS NOT TO SEE SEPARATION. MY CONCERN IS MY AIRBAGS. WILL THIS CAUSE A DANGER TO ANNEARLY DEPLOYMENT. WAS NOT CONCERNED PRIOR TO RECALL OF AIRBAGS.

OVER THE PAST SEVERAL MONTHS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. I NEVER KNOW WHEN THIS WILL HAPPEN. ON 3/18/16, I WAS PUT IN A DANGEROUS SITUATION WHEN THIS HAPPENED WHILE DRIVING ACROSS THE STATE OF FLORIDA ON A 2 LANE HIGHWAY THAT HAD NO SAFE PLACE TO PULL OFF THE ROAD. THE CHECK ENGINE LIGHT ALSO CAME ON AND STAYED ON THRU THE REST OF MY DRIVE. TWO DAYS LATER, THE DRIVE HOME WAS INCIDENT FREE & THE CHECK ENGINE LIGHT WAS GONE. ON 3/22/16 I TOOK THE CAR TO A GM DEALER; SHOWED THE SERVICE TECH A VIDEO OF THE EVENTS HAPPENING AS I WAS DRIVING AND A LETTER I GOT FROM GM REGARDING A POSSIBLE THROTTLE SENSOR PROBLEM THAT CAUSES REDUCED POWER AND MALFUNCTION INDICATOR LAMPS TO APPEAR. THE GM DEALER TECH SAID MY CARS PROBLEMS HAD NOTHING TO DO WITH GM'S LETTER AND HE WAS 90% SURE MY FUEL INJECTOR NEEDED REPLACING. I TOOK THE CAR TO MY PERSONAL AUTO MECHANIC FOR 10+ YRS, WHO WORKS FOR A VERY REPUTABLE COMPANY, FOR A SECOND OPINION. SINCE THE CODES HAD BEEN CLEARED BY THE DEALERSHIP SERVICE DEPT AND THE CAR CHECKED OUT OK MY MECHANIC SAID TO DRIVE IT AND BRING IT BACK IF THE PROBLEMS OCCURRED AGAIN. IT RECENTLY STARTED HAPPENING AGAIN & MY CHECK ENGINE LIGHT CAME ON SO I TOOK THE CAR TO MY MECHANIC WHO FOUND MULTIPLE CODES FOR ECM & TCM LOST COMMUNICATION PCM MALFUNCTION & OTHER COMMUNICATION ISSUES. HE DROVE THE CAR AND EXPERIENCED WHAT I WAS EXPLAINING WAS HAPPENING. MY MECHANIC COULDN'T PINPOINT THE PROBLEM BUT SAID THERE WAS NO PROBLEM WITH THE FUEL INJECTION SYSTEM; THAT IT'S ELECTRICAL. HE SUGGESTED WE TAKE THE CAR TO ANOTHER BUICK DEALER TO HAVE IT CHECKED OUT. THIS IS A VERY DANGEROUS SITUATION & I DON'T FEEL SAFE DRIVING THE CAR SINCE I NEVER KNOW WHEN THE PROBLEMS WILL START HAPPENING.

THE CAR WAS BOUGHT BRAND NEW IN 2013. MY WARRANTY EXPIRED 2 MONTHS AGO. THE CAR HAS ONLY 27K MILES. ALREADY THE POWER STEERING FLUID LINE BROKE AND LEAKING, CAUSING VERY UNSAFE STEERING MANIPULATION. THE BRAKE CALIPERS HAVE FAILED AND LEAKING BRAKE FLUID AGAIN CAUSING UNSAFE DRIVING CONDITIONS. BUICK WILL NOT FIX THESE ISSUES, WHICH CLEARLY ARE A RESULT OF POOR QUALITY.

2006 BUICK LACROSSE. CONSUMER REQUESTS REIMBURSEMENT FOR LOW-BEAM HEADLAMPS RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE LOW BEAM HEADLIGHTS WENT OUT. THE HEADLIGHTS WOULD ONLY WORK ON HIGH BEAM. THE HEADLAMP SWITCH WAS REPLACED. *JB

2015 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT END COLLISION ALERT SYSTEM IS DEFECTIVE AND DOES NOT FUNCTION IN ACCORDANCE WITH OPERATIONAL CRITERIA AS SET FORTH IN THE OWNER'S MANUAL. *SMD THE CONSUMER STATED HE AS WELL AS THE SALES AND SERVICE PERSONNEL REPEATEDLY ATTEMPTED TO TEST THE WARNING SYSTEM. HOWEVER, ALL INITIAL TESTING WAS UNSUCCESSFUL AS THERE WERE NO YELLOW OR RED LIGHT WINDSHIELD WARNING SIGNALS RESPONSE UNDER MULTIPLE TESTING CONDITIONS. IT WASN'T UNTIL THE SECOND TIME, THE PERSONNEL TESTED THE WARNING SYSTEM THAT THERE WAS ANY INDICATION THAT THE RED FLASHING ALERT SYSTEM ON THE WINDSHIELD WAS EVEN PARTIALLY OPERATIONAL. FURTHER, THERE WAS NO INDICATION THAT THE YELLOW FLASHING SIGNAL ON THE WINDSHIELD, WHICH WAS SUPPOSED TO ACTIVATE WHEN THE DRIVER IS FOLLOWING TOO CLOSELY WAS OPERATIONAL AT ANY TIME DURING THE TESTING. ALSO, AT THE TIME OF TESTING, THE RED LIGHT ALERT SIGNAL ON THE WINDSHIELD DID NOT ACTIVATE UNTIL THE VEHICLE AHEAD WAS APPROACHED AT A SPEED OF 25 MPH IN EXCESS OF THE LEADING VEHICLE SPEED AND ONLY WHEN THE APPROACHING VEHICLE WAS WITHIN 10 FEET OF THE REAR OF THE LEADING VEHICLE. *JB A GENERAL MOTORS FIELD ENGINEER COMPLETED A RIDE ALONG WITH THE CONSUMER TO DEMONSTRATE PROPER FUNCTION OF THE FORWARD COLLISION ALERT SYSTEM, AND IT WAS DETERMINED THE SYSTEM WAS OPERATING AS INTENDED. UPDATED 05/31/16.*JB

ON TWO OCCASIONS, THE HEADLIGHTS STOPPED WORKING WHILE I WAS DRIVING AT NIGHT. BOTH TIMES OCCURRED WHEN I WAS DRIVING UNDER 35 MILES PER HOUR AND HAD BEEN DRIVING FOR LESS THAN FIVE MILES. THE FIRST TIME (FEBRUARY 2016), I STOPPED, TURNED THE CAR OFF AND BACK ON AND THE LIGHTS CAME BACK ON. THE SECOND TIME (APRIL, 2016), I STOPPED, TURNED OFF THE IGNITION AND TURNED IT BACK ON. THE LIGHTS DID NOT COME BACK ON. I TURNED ON THE IGNITION AND TRIED THE HIGH BEAMS, AND THEY ILLUMINATED. WHEN I ARRIVED AT HOME, I TRIED THE REGULAR LIGHTS AGAIN, BUT THEY STILL FAILED TO WORK. I FOUND A RECALL ONLINE FOR THIS SITUATION FOR THE MAKE, MODEL, AND YEAR O F MY CAR (#15V519000), SO I CONTACTED BUICK CUSTOMER SERVICE. I WAS TOLD THAT MY CAR DID NOT HAVE THIS RECALL ON IT. I BELIEVE THAT THE FACT THAT I HAVE THE SAME PROBLEM ON THE SAME CAR MODEL, MAKE, AND YEAR SHOULD SHOULD QUALIFY MY CAR FOR THE RECALL FOR THIS SERIOUS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WOULD LIFT, BUT FALL INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2016 BUICK CASCADA (NA). WHEN THE CONTACT STARTED THE VEHICLE, THE FRONT CAMERA EXPERIENCED A FAILURE AND SEVERAL SAFETY FEATURES WERE DISABLED IN THE VEHICLE. THE DEALER DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9.