BUICK Complaints

WE TOOK OUR CAR IN FOR RECALL REPAIR ON WEDNESDAY APRIL 6, 2016. WHEN THE DEALER RETURNED OUR CAR IT CUT OFF CONTINUOUSLY. AS A MATTER IF FACT IT CUT OFF WHILE WE WERE DRIVING ON A MAJOR BUSY STREET. WE RETURNED THE CAR TO THE DEALER EXPLAINING THAT THIS WAS NOT A PROBLEM WHEN WE BROUGHT THE CAR IN FOR THE RECALL REPAIRS. THE DEALER HAS HAD OUR CAR FOR A MONTHS AND STATED THAT IT WAS SOMETHING ELSE AND IT WOULD COST $400. WE TOLD THE DEALER WE DID NOT HAVE $400. THIS IS THE THIRD TIME WE HAVE BROUGHT OUR CAR TO CORRECT THE PROBLEM. OUR DAUGHTER WENT WITH US TO THE DEALER AND WAS TOLD THAT THEY WOULD CUT HALF OF THE COST FOR REPAIR AND THAT OUR CAR WOULD BE READY FRIDAY, MAY 6, 2016. THE DEALER STILL HAS OUR CAR AND STATED THE PART THAT WAS ORDERED DID NOT FIX THE PROBLEM. WE HAVE NOT HEARD ANYTHING FROM THE DEALER AS OF TODAY, MONDAY, MAY 9, 2016. WE ARE SENIOR CITIZENS AND WAS TOLD NOT TO DRIVE THE CAR AND NOT TO PARK IT IN THE GARAGE BECAUSE IT MIGHT CATCH ON FIRE. WE HAVE BEEN WITHOUT OUR CAR SINCE WE RECEIVED THE RECALL LETTER AND WAITING ON THE PART TO ARRIVE AT THE DEALER. WE ARE VERY FRUSTRATED AND DISAPPOINTED WITH THE CUSTOMER SERVICE WE HAVE RECEIVED DURING THIS RECALL PROCESS. WE HAVE BEEN INCONVENIENCED AND THERE HAS BEEN NO TYPE OF COMPENSATION OFFERED FOR THE INCONVENIENCE. NOT A LOANER CAR OR RENTAL CAR. WE HAVE HAD TO CANCEL DOCTOR'S APPOINTMENTS BECAUSE WE HAVE NO CAR TO DRIVE. WE ARE REALLY CONTEMPLATING LEGAL ACTIONS.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DRIVER SEAT MOVES OUT OF POSITION BY ITSELF,I JUST HAD THE STABILI TRAK LIGHT COME ON WHICH IN TURN SHUT OFF MY ABS I HAD REPLACED THE BAD BEARING TODAY BUT WAS TOLD THE OTHER 3 WILL NEED IT ALSO AS THIS BEARING IS A DEFECTIVE PRODUCE AND SHOULD HAVE BEEN RECALLED AS THEY FALL APART SHUTTING OFF YOU ABS SYSTEM.THIS IS NOT A CHEAP VEHICLE TO PURCHASE I ALSO HAD TO REPLACE MY ALL WHEEL DRIVE PUMP WHICH WAS VERY COSTLY I BELIEVE GM SHOULD RECALL THE WHEEL BEARINGS ON THESE VECHILES BEFORE SOMEONE GET HURT! I LIKE GM BUT YOU HAVE DROPPED THE BALL ON THIS ONE!!

SEVERAL TIMES WHILE DRIVING IN HUMID WEATHER, THE INSIDE OF THE WINDSHIELD HAS QUICKLY FOGGED UP TO THE POINT OF BLINDING ME. THE DEFROSTERS ARE SHOOTING A FOG OF MOISTURE ONTO THE GLASS. I TOOK THE CAR BACK TO THE DEALER TO HAVE THE HVAC CHECKED AND THEY TOLD ME THAT THIS CONDITION WAS NORMAL. SEEMS DANGEROUS TO ME?

TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE STEERING LOST POWER AND RETURNED AFTER A FEW MINUTES. THE FAILURE RECURRED A COUPLE OF TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR INLET HOSE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

AIRBAGS DID NOT DEPLOY. DAMAGE TO FRONT OF VEHICLE SUSTAINED AT LEAST 20MPH DOWN TO MINIMUM 16MPH TRAVELING BUT MAKING A LEFT TURN. BUICK HIT ONCOMING CAR IN A NEAR FRONT ON COLLISION. BUICK'S FRONT DAMAGED BY A PUNCH THAT DROVE INTO THE ENGINE (CORNER OF ONCOMING VEHICLE HIT OUR VEHICLE JUST OFF CENTER TOWARD DRIVER SIDE) AND RESULTING IN A NEAR FRONT ON COLLISION, FROM INSPECTION BY ADJUSTER, AND FIRST RESPONDERS WERE THAT AIR BAGS SHOULD HAVE DEPLOYED. VEHICLE HAD OVER $9,000 IN FRONT END REPAIR NEEDED, ENOUGH TO TOTAL VEHICLE. BUMPER TOTALLY DESTROYED, RADIATOR AND FAN GONE, HOOD BACK TO WINDSHIELD FOLDED.

OUR LOW BEAM LIGHTS QUIT WORKING WITHOUT WARNING. SOMETIMES THEY COME BACK ON AT OTHER TIMES THEY DO NOT AND YOU HAVE TO HIT THE HIGH BEAMS OR EVEN THE FOG LIGHTS. NOT A GOOD THING TO HAPPEN. CAR IS ALWAYS IN MOTION AT NIGHT WHEN FAILURE HAPPENS. THIS HAS HAPPENED MANY TIMES OVER LAST COUPLE OF YEARS. NOT SURE HOW MANY TIMES. NOT ALWAYS NOTICEABLE DEPENDING ON IF YOU ARE IN CITY LIGHTING OR IN COUNTRY. DAYLIGHT RUNNING LIGHTS, HIGH BEAMS AND FOG LIGHTS SEEM TO WORK BUT NOT LOW BEAMS.

WHILE STATIONARY AND IN MOTION ON HIGHWAY AND ON CITY STREETS WHEN THE TURN SIGNAL ISTURNED ON THE VEHICLE SHUTS OFF, AND WHEN ATTEMPTING TO RESTART VEHICLE WITH TURN SIGNALS OFF THE ELECTRONICS FLASH AS IF THEY ARE CONNECTED TO FLASHER RELAY

TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING ANY SPEED, THE FUEL GAUGE FAILED TO PROVIDE AN ACCURATE READING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 191,186.

CAR WITH 51,187 MILES HAD TO HAVE STEERING GEAR REPLACED AND FLUSH AND BLEED SYSTEM. OWNER HEARD A WHINE IN IN THE POWER STEERING WHEN TURNING. AT A COST OF 1,193.76 + TAX. NEVER HEARD OF SUCH A THING WITH THAT FEW MILES ON A VEHICLE.