BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 BUICK LACROSSE- HARBOR BEACH, MI
2008 BUICK LACROSSE - AIRBAG LIGHT WILL COME ON NEAR THE SPEEDOMETER WHILE DRIVING DOWN THE ROAD. IT WILL STAY ON FOR A COUPLE MINUTES THEN SHUT OFF. THERE ARE 74,000 MILES ON THE VEHICLE AND I JUST BOUGHT IT USED FROM A BUICK DEALERSHIP. I'M ASSUMING THE PROBLEM WAS THERE WITH PREVIOUS OWNERS AS WELL SINCE IT HAPPENED FOR THE FIRST TIME AS I WAS DRIVING THE CAR HOME AFTER PURCHASING. THIS HAPPENS EVEN IF THERE ISN'T ANYONE IN THE PASSENGER SEAT AT ALL. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ONLINE AS WHEN THAT LIGHT IS ON THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT. THERE ARE MANY STORIES OF MODULES AND OTHER THINGS BEING REPLACED BUT IT NOT FIXING THE PROBLEM. THIS IS CLEARLY A SAFETY ISSUE THAT CONCERNS ME.
Source: NHTSA WEB SITE -
2000 BUICK REGAL- BELLVUE, NE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 06/29/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK REGAL- SAN FRANCISCO, CA
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE SENSOR WAS REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK ENCLAVE- RALEIGH, NC
WHILE DRIVING ON INTERSTATE WITH CRUISE CONTROL ON AT 70 MPH, VEHICLE RPMS JUMPED UPWARD THEN ENGINE SHUTDOWN, HAVING TO DRIFT OUT OF 70 MPH TRAFFIC ONTO SHOULDER OF HIGHWAY. REQUESTED ASSISTANCE FROM TOWING COMPANY, COULD NOT JUMP VEHICLE TO START. DEALER STATED THAT TIMING CHAINS HAD JUMP OR HAS SLACK AND SET OFF SEVERAL DTC'S PREVENTING A NO START!
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- MOORPARK, CA
THE AIR CONDITIONER DOES NOT WORK MOST OF THE TIME. ONCE IN A WHILE COLD AIR WILL COME OUT BUT THE MAJORITY OF THE TIME IT DOES NOT WORK AT ALL. IT SEEMS TO HAVE STARTED WHEN MY CAR BATTERY DIED AND I HAD IT JUMPED TO START IT.
Source: NHTSA WEB SITE -
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2001 BUICK REGAL- CYNTHIANA, KY
2001 BUICK REGAL. CONSUMER WRITES IN REGARDS TO INFORMATION SENT TO CUSTOMER SERVICE ABOUT VEHICLE FIRE AND ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED BY THE TIME HE RECEIVED THE RECALL NOTICE, THE VEHICLE HAD ALREADY CAUGHT ON FIRE. *JB
Source: CONSUMER LETTER -
1997 BUICK REGAL- SELLERSBURG, IN
TL* THE CONTACT OWNED A 1997 BUICK REGAL. WHILE PARKED, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK REGAL- BROOKLYN, NY
THE GAS COMPARTMENT DOOR IS NOT LOCKING. WHEN I PURCHASED THE CAR IN 2014, THE DOOR IN QUESTION WAS LOCKING WHEN THE CAR DOORS ARE LOCKED, AND CANNOT BE OPENED UNTIL CAR IS UNLOCKED. TOOK CAR TO GM SERVICE CENTER, ALSO CONTACTED GM. CUSTOMER SUPPORT CENTER. WAS INFORMED GAS DOOR IS OPERATING AS DESIGNED. I CONSIDER THIS A SAFETY AND SECURITY HAZARD.
Source: NHTSA WEB SITE -
2014 BUICK REGAL- BROOKLYN, NY
TAKATA RECALL: THE STABILLITRAK LIGHT ON CONTINUOUSLY. DIAGNOSTIC BY ONSTAR, SUGGEST I TAKE CAR IN TO GM SERVICE CENTER TO CHECK AIR BAGS VISITED GM SERVICE CENTER ON04/22/16. FINDINGS: MULTI CODES. CORRECTED. NOTE: THE STABILLITRAK LIGHT CAME ON AFTER I STARTED ENGINE, AND STAYED ON WHILE I WAS DRIVING FOR APPROXIMATELY 1/2 MILE.(CITY STREET) SHUT OFF ENGINE, AND RESTARTED LIGHTS WENT OF. PROBLEM NOT DUPLICATED AT SERVICE CENTER.
Source: NHTSA WEB SITE -
2002 BUICK REGAL- ASHEVILLE, NC
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE