BUICK Complaints

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED. THE FAILURE RECURRED INTERMITTENTLY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

THE MILES AND GEAR SHIFT HAVE STOPPED SHOWING ON THE DASH BOARD. WHEN IN REVERSE WHEN I PUT THE CAR BACK INTO DRIVE THE HEADLIGHTS GO DIM UNTIL THE CAR PICKS UP SPEED. ALSO I HAVE BEEN HAVING A RECALL ON MY CAR SINCE OCTOBER AND HAVE YET TO RECEIVE A CALL, LETTER, EMAIL ETC.

TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE FRONT END OF ANOTHER VEHICLE. THE CONTACT SUSTAINED A CONCUSSION AND INJURIES TO THE RIGHT KNEE AND NECK. MEDICAL ATTENTION WAS REQUIRED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

65 YEAR OLD WIFE DRIVING 70MPH ON I75 IN MICHIGAN WHEN THE POWER STEERING STOPPED WORKING. SERVICE POWER STEERING MESSAGE CAME ON . I HAD TO HELP HER STEER CAR TO A STOP. I DID NOT KNOW IT HAD ELECTRIC POWER STEERING. IT WAS 9PM AT NIGHT. LOOKED FOR LOW FLUID LEVEL. DECIDED TO DRIVE HOME. WHEN CAR WAS RE STARTED THE POWER STEERING WORKED. WIFE DOES NOT TRUST CAR NOW.

FUEL TANK RECALL # 07V349000 I TOOK MY CAR TO MY SERVICE CENTER TO CHECK OUT FUEL LEAK A FRACTURE IN TANK HOUSING WAS FOUND, I CALL BUICK TO REPORT FINDINGS OVER 9 MONTHS AND MANY PHONE CALLS NOTHING WAS DONE THEY FINELY SAID MY VIN WAS NOT ONE OF THE ONES WITH THAT PROBLEMS AND SAID I SHOULD HAVE TANK REPLACED AT MY EXPENSE IF IT IS THE SAME DEFECT THEY SHOULD PAY FOR IT I WOULD LIKE THE CAR FIXED BY BUICK AT THEIR EXPENSE IF U HAVE A RECALL THEN HONOR IT NO PICK AND CHOOSE I WOULD LIKE TO HEAR FROM SOMEONE IF BUICK DOESN'T WANT TO REPAIR MY VEHICLE THEN THEY SHOULD BUY IT FOR THE RETAIL PRICE OR GIVE ME ANOTHER VEHICLE OF EQUAL VALUE

WHEN BACKING OUT OF A DARK AREA (SUCH AS A GARAGE) INTO BRIGHT LIGHT, OR WHEN LEAVING A DARK TUNNEL INTO BRIGHT LIGHT, THE BACKUP DISPLAY OR FORWARD NAVIGATION DISPLAY BECOME UNUSABLE DUE TO CONTRAST ("WASHOUT") ISSUES. THE SYSTEM IN THE BUICK IS A SINGLE SENSOR SYSTEM (IT ALSO CONTROLS THE AUTOMATIC HEAD LIGHTS) THAT REQUIRES 20-30 SECONDS TO ADJUST CONTRAST AFTER A TRANSITION FROM DARK TO LIGHT. THIS 20-30 SECOND DELAY IS CRITICAL WHEN BACKING UP BECAUSE YOU LOSE THE VIEW OFFERED BY THE REVIEW CAMERA UNLESS YOU STOP WHILE THE SYSTEM ADJUSTS. THERE ARE MANY SITUATIONS WHERE YOU CAN'T STOP BACKING (ESPECIALLY FOR 30 SECONDS) ONCE YOU HAVE STARTED. THE "WASHOUT" OF THE DISPLAY WHEN USING THE NAVIGATION MAP IS ALSO A POTENTIAL SAFETY ISSUE. IF TRYING TO FOLLOW THE MAP/DIRECTIONS WHEN EXITING A TUNNEL (THE TUNNEL IS DARK ENOUGH TO REQUIRE THE AUTO HEADLIGHTS TO TURN ON) YOU LOSE THE ABILITY TO SEE THE MAP FOR 20-30 SECONDS WHILE THE SYSTEM ADJUSTS TO THE CHANGE IN LIGHTING. AT THE VERY LEAST THIS CAUSES A DISTRACTION FOR THE DRIVER TRYING TO FOLLOW THE MAP. BUICK TOUTS THE BACKUP CAMERA AND THE BIG NAVIGATION DISPLAY AS VEHICLE SAFETY AIDS, BUT THE IMPLEMENTATION IS FLAWED AND A DANGER TO THE DRIVER OR OTHERS.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEADLAMP DID NOT FUNCTION PROPERLY. THE CONTACT NOTICED THAT THE HEADLAMP BULB SOCKET WAS MELTED. IN ADDITION, THE DRIVER SIDE LOW BEAM HEADLAMP DID NOT FUNCTION AT ALL. THE DEALER DIAGNOSED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

2000 BUICK CENTURY. CONSUMER WRITES IN REGARDS TO VEHICLE WINDOW MOTOR/ REGULATOR REPAIRS. *SMD THE CONSUMER STATED THE WINDOW REGULATOR WAS REPLACED THREE TIMES. *JB

JUST PURCHASED CAR 3 WEEKS AGO, IT CAUGHT ON FIRE AT 3 AM AFTER BEING PARKED FOR 6 HOURS.FIRE DEPARTMENT SAYS IT STARTED AT THE DRIVER SIDE HEADLIGHT WIRING OR SWITCH AREA. COMPLETELY DESTROYED MY ENGINE BEFORE FIRE DEPARTMENT ARRIVED.