BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 BUICK REGAL- LOS ANGELES, CA
1999 BUICK REGAL. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR EXHAUST MANIFOLD RECALL NOTICE. *SMD
Source: CONSUMER LETTER -
2011 BUICK ENCLAVE- TURLOCK, CA
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE STEERING SEIZED WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,664.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LACROSSE- MILWAUKEE, WI
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LACROSSE- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS DURING NIGHT; THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE HDM AND THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/2016*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RAINIER- CASA GRANDE, AZ
WHEN VEHICLE IS PARKED YOU CAN SMELL GASOLINE CAN PARK CAR IN GARAGE DUE TO OUR WATER HEATER RECEIVED NOTICE FROM G M IN NOVEMBER 2015 (G M SPECIAL COVERAGE PROGRAM,14423) CAN'T GET NOWHERE WITH G M SINCE NOVEMBER 2015
Source: NHTSA WEB SITE -
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2005 BUICK LACROSSE- HOUSTON, TX
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ THE CONSUMER STATED THE HEADLIGHTS WERE BADLY DAMAGED AND THERE WAS AN ODOR INSIDE THE VEHICLE. UPDATED 08/02/16. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK REGAL- FRANKFORT, IN
ON THE EARLY MORNING OF 03/08/2016 AROUND 5:50AM ON MY WAY TO WORK, THE CAR LOST ALL POWER AS I WAS TRYING TO TURN LEFT ON TO A COUNTY ROAD. I WAS ABLE TO STEER THE CAR OUT OF TRAFFIC COMING FROM THE OPPOSITE DIRECTION AND ALMOST WENT DOWN THE DITCH DUE TO THE STEERING WAS VERY HARD TO TURN. I PUT THE CAR IN NEUTRAL AND RESTART THE CAR CONTINUING TO GET TO MY DESTINATION. AT THE NEXT INTERSECTION, THIS HAPPENED AGAIN AS SOON AS I USED THE TURN SIGNAL (I WAS TURNING RIGHT THIS TIME). I RESTART THE CAR AGAIN AFTER PUT IT IN NEUTRAL. THIS PROBLEM IS NOW WILL OCCUR EACH TIME I USE EITHER TURN SIGNAL LEFT OR RIGHT. I CONSIDER THIS IS A SAFETY PROBLEM BECAUSE ACCIDENT CAN OCCUR IF SOMEONE DIDN'T KNOW HOW TO REACT WHEN IT HAPPEN THE 1ST TIME ON A BUSY ROAD.
Source: NHTSA WEB SITE -
2004 BUICK LESABRE- CLIFTON, NJ
WITHIN THE PASSED 2 MONTHS I HAVE BEEN EXPERIENCING "HARD SHIFTS". VERY PRONOUNCED JOLT/JERK WHEN ACCELERATING AFTER A FULL STOP OR DECELERATING TO COME TO A STOP. JUST RESEARCHED ON THIS SITE AND FOUND MANY OTHER CONSUMERS WITH 2004 LESABRE'S EXPERIENCING SAME SITUATION. HAS TO DO WITH INFERIOR PRESSURE CONTROL SOLENOID AND/OR SHIFT SOLENOIDS. APPARENTLY GM HAS REFUSED TO RECALL AND REPLACE DUE TO THE COST. CAN CAUSE PREMATURE FAILURE OF TRANSMISSION AND THEY SAY THEY ARE UNDER NO OBLIGATION TO MAKE IT RIGHT!!! ALSO HAVE HAD PROBLEMS WITH SPEEDOMETER AND TACHCOMETER. MY TACH IS FROZEN AT 2 AND SPEEDOMETER STARTED GIVING FALSE READINGS ABOUT 3 YRS. AGO. DID NOT ADDRESS BECAUSE MY MECHANIC TOLD ME ITS VERY COSTLY. I HAVE TO USE MY GARMIN TO TELL ME HOW FAST I AM GOING. HAPPENED FIRST TIME IN EXTREME HEAT TRAVELING ON HIGHWAY. THEN AGAIN WHEN IT W AS RAINING. VERY UNSAFE SITUATION AND AGAIN A VERY COSTLY FIX THAT GM WILL NOT ADDRESS.
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- DURHAM, CT
TL* THE CONTACT OWNED A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 3 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE CONTACT STATED THAT PUNCTURE WOUNDS WERE PRESENT AND WERE BELIEVED TO BE METAL FRAGMENTS FROM THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 07/12/16*LJ UPDATED 07/19/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK VERANO- BAY VILLAGE, OH
THE CAR ONLY HAS 20,000 MILES ON IT. I WENT TO THE GROCERY AND DRUG STORE WHICH IS ONLY 4 MILES FROM MY HOME. I PULLED INTO THE GARAGE AND NOTICED THE FAN WAS RUNNING (ENGINE FAN) HARD. BUT ASSUMED IT WAS NORMAL FOR ANY CAR TO COOL DOWN THE ENGINE. I WENT IN THE HOUSE AND THE FAN HAD STOPPED ON THE CAR. I HAD TO GO BACK INTO THE GARAGE ABOUT 10 MINUTES LATER AND THE CAR FAN WAS ON AGAIN! A BLOWING FULL BLAST. I OPENED THE DOOR OF THE CAR, LOOKED AT THE DASH, SAW MY FAN FOR THE AIR IN THE CAR WAS AT THE HIGHEST LEVEL, TURNED THAT DOWN BUT THE CAR FAN OUTSIDE CONTINUED TO RUN. I RAN INTO THE HOUSE, GOT MY KEYS AND LOCKED THE CAR WHICH TURNED OFF THE ENGINE FAN. MY CONCERN IS THAT IF THIS HAPPENED AND CONTINUED TO RUN, MY HOUSE IS AN ATTACHED GARAGE, IT COULD EASILY HAVE STARTED A FIRE. I HAVE CALLED GM AND I AM WAITING ON A CALL BACK BUT I CONCERNED NOT ONLY FOR MY WELFARE BUT EVERYONE. I HAVE NEVER SEEN A CAR DO THIS. I DO NOT HAVE ON STAR NOR SIRRUS ACTIVATED SO IT ISN'T LIKE SOMEONE COULD HAVE DONE SOMETHING REMOTELY.
Source: NHTSA WEB SITE