BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 BUICK RENDEZVOUS
    - SEWANEE, TN

    VEHICLE GAVE NO KIND OF NOTICE JUST STARTED JUMPING OUT OF GEAR GOING DOWN THE MAIN ROAD. IT WILL JUMP IN AND OUT OF GEAR AND JUST STOPS SHIFTING. HAVE TO TURN ENGINE OFF THEN BACK ON FOR IT TO GO BACK INTO GEAR AND SOMETIMES THAT STILL DOES NOT WORK. ALMOST GOT HIT FROM THE REAR BECAUSE IT JUMPED OUT OF GEAR.

    Source: NHTSA WEB SITE
  • 2006 BUICK TERRAZA
    - VANVILLE, IL

    TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND DECELERATED. THE CHECK ENGINE, ABS, AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STARTED VEERING TO THE SIDE. THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE ENGINE. THE CONTACT RESTARTED THE VEHICLE AFTER APPROXIMATELY 15 MINUTES AND IT WOULD NOT ACCELERATE OVER 25 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STABILITRAK SYSTEM WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 248,747.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - MAYFIELD, KY

    TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE SUN ROOF DEVELOPED A LEAK. THE INTERIOR UPHOLSTERY SUSTAINED DAMAGES AND WATER LEAKED INTO THE CENTER CONSOLE, WHICH CAUSED FAILURES TO THE ELECTRICAL COMPONENTS. THE VEHICLE WAS TAKEN TO BE DIAGNOSED FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE DRAINAGE HOSES NEEDED TO BE CLEARED OF DEBRIS. THE DRAINAGE HOSES WERE CLEARED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK REGAL
    - EDEN PRAIRIE, MN

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A PRESENCE OF AN OIL LEAK WHICH PROGRESSED WITHOUT WARNING. THE CONTACT NOTICED A PUDDLE UNDER THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO SUPPLY THE PART FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD BE ABLE TO SUPPLY THE PART TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK LACROSSE
    - PHILADELPHIA, PA

    TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE WOULD LOSE POWER AND THE ENGINE LOSING POWER WARNING MESSAGE ILLUMINATED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE START TO LOSE POWER. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK REGAL
    - BOONEVILLE, AR

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE AIR VENTS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK REGAL
    - OCALA, FL

    2000 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE VALVE COVER GASKET RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED HE/SHE PAID TO HAVE THE VALVE COVER GASKETS REPLACED TWICE. THE FIRST TIME WAS ON DECEMBER 13,2011 AND THE SECOND TIME WAS MARCH 25, 2013 PRIOR TO RECEIVING THE RECALL NOTICE DATED DECEMBER 2015. *JB

    Source: CONSUMER LETTER
  • 1999 BUICK REGAL
    - COPPERHILL, TN

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE JERKED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE SPARK PLUG WIRES HAD CAUGHT FIRE AND THERE WAS OIL LEAKING FROM THE VALVE COVER GASKET. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT SUSTAINED MINOR HAND INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HOWEVER, THE CONTACT INDEPENDENTLY REPLACED THE SPARK PLUG WIRES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - IRVINGTON, AL

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

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK ENCLAVE
    - CHELAN, WA

    WHEN DRIVING AT VERY LOW SPEEDS THE STEERING BINDS AND/OR LOCKS UP CAUSING THE VEHICLE TO STOP TURNING. WITH EXTRA APPLIED STRENGTH THE STEERING SUDDENLY TURNS CAUSING A SEVERE JERK IN THE CAR'S TURNING MOTION. THERE HAVE BEEN SEVERAL NEAR MISSES, TELEPHONE POLE ON 03/07/16, IT HAPPENS VERY UNEXPECTEDLY. OVER THE PAST WEEKS THE PROBLEM HAS INCREASED TO HAPPENING AT MOST EVERY PARKING LOT, SLOW TURN IN OR RED LIGHT/STOP SIGN TURN. INITIALLY IT WAS ONLY HAPPENING WHEN TURNING AS THE CAR WAS BACKING UP BUT NOW IT'S A CONSTANT ISSUE.

    Source: NHTSA WEB SITE