BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK ENCLAVE
    - SARTELL, MN

    MY 2008 BUICK ENCLAVE HAD THE TRANSMISSION GO OUT AT AT 135,000 AS WE WERE TRAVELING HOME FROM MY PARENTS HOUSE AND LEFT US STRANDED ABOUT 60 MILES FROM HOME. AFTER THIS HAPPENED I LOOKED ONLINE AND SEEN THAT THIS HAS BEEN A PROBLEM FOR OTHERS AS WELL. NOW AT 148,000 THE TIMING CHAIN IS STRETCHED AND CAUSED THE STABILITRACK AND TRACTION CONTROL WARNING TO COME ON AND OFF, EVEN THOUGH THERE WAS NOTHING WRONG WITH THE TRACTION CONTROL. THIS CAUSES THE TRACTION CONTROL TO STOP WORKING WHEN IT IS FEBURARY IN MINNESOTA AND STILL HAVE SNOW AND ICE.

    Source: NHTSA WEB SITE
  • 2006 BUICK RAINIER
    - OAKLAWN, IL

    TL* THE CONTACT OWNS A 2006 BUICK RAINIER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/16*LJ UPDATED 06/09/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK REGAL
    - BLUE SPRINGS, MO

    CAR DIED WHILE IN MOTION; EVERYTHING SHUT OFF INCLUDING POWER STEERING WHICH CAUSED ME TO SIT IN MIDDLE OF INTERSECTION. ANOTHER VEHICLE CAME CLOSE TO RUNNING INTO ME. MECHANIC CHECKED EVERYTHING AND SAID IT'S A FAULTY IGNITION SWITCH.

    Source: NHTSA WEB SITE
  • 2000 BUICK REGAL
    - BIG LAKE, MN

    TL* THE CONTACT OWNED A 2000 BUICK REGAL. THE CONTACT STATED THAT WHEN THE DRIVER EXITED THE VEHICLE AND ENTERED A BUILDING, THE DRIVER WAS INFORMED THAT THE VEHICLE WAS ON FIRE IN THE PARKING LOT. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - GAINSVILLE, FL

    TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT ENGINE OIL WAS LEAKING PROFUSELY ON THE EXHAUST MANIFOLD AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT A QUART OF OIL WAS PROVIDED WEEKLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK RENDEZVOUS
    - BRANDON, WI

    TL* THE CONTACT OWNED A 2004 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR DRIVER SIDE BALL JOINT SEPARATED FROM THE AXLE. THE CONTACT CRASHED INTO A SIGN. THE DRIVER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED TWO BROKEN RIBS, A LACERATED SPINE, AND INJURIES TO THE LEFT THUMB. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 213,000. THE VEHICLE WAS DESTROYED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - FRAMINGHAM, MA

    TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO JERK WHEN SHIFTING BETWEEN FIRST AND SECOND GEAR. THE FAILURE OCCURRED 12 TIMES IN COLD WEATHER TEMPERATURES OF 30 DEGREES OR LESS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 05/18/16*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LACROSSE
    - BENBROOK, TX

    TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE AUTOMATIC LIGHT SETTING FAILS TO WORK IN THE DARK. THE DEALER DIAGNOSED THAT THE PASSENGER SIDE HEADLIGHT ASSEMBLY HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - LEHI, UT

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ THE CONSUMER STATED THE POWER STEERING FAILED WHILE DRIVING 70 MPH ON THE FREEWAY. THE CONSUMER WAS INFORMED THE MECHANICAL COUPLING BETWEEN THE POWER STEERING PUMP AND HIGH PRESSURE LINE HAD DISINTEGRATED. THERE WAS NO FLEXIBLE FITTING UTILIZING A HOSE ON THE LINE. THE POOR APPLICATION LEFT NO WAY TO ALLOW THE LINE TO ABSORB THE CONSTANT VIBRATION CREATED BY BOLTING THE PUMP TO THE ENGINE AND THE LINE TO THE FRAME. UPDATED 07/18/16.*JB THE CONSUMER STATED THE DRIVER MODULE WAS REPLACED AS A TEMPORARY FIX. UPDATED 08/03/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LACROSSE
    - WEST BLOOMFIELD, MI

    TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPING NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PART NOT AVAILABLE. UPDATED 06/29/16*LJ THE CONSUMER STATED AFTER 17 MONTHS, HE FINALLY RECEIVED A CALL FROM THE DEALER, SAYING THE PART WAS IN STOCK. UPDATED 07/07/16

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE