BUICK Complaints

THE DRIVER SIDE INSIDE DOOR HANDLE BROKE AWAY FROM THE MECHANISM. IN ORDER TO EXIT THE VEHICLE I HAD TO ROLL DOWN THE WINDOW AND USE THE EXTERIOR DOOR HANDLE. LOCKS, WINDOWS, AND EXTERIOR HANDLE WORK PROPERLY. I DROVE TO WORK AND IT WORKED FINE. WHEN I PARKED AND TRIED TO GET OUT IT WOULD NOT WORK. IT HAPPENED ORIGINALLY IN 10/2014. THE DEALERSHIP TOLD ME I HAD TO REPLACE THE ENTIRE DOOR, WHICH I COULD NOT AFFORD, SO THEY "JERRY-RIGGED" IT WITH A SCREW AND CHARGED ME $125.00 LABOR. IT HAS NOW HAPPENED AGAIN, AND ANOTHER DEALERSHIP SAID I CAN REPLACE THE INTERIOR MECHANISM FOR ABOUT $350. I CONTACTED BUICK CS REGARDING THE ISSUE, AND WAS TOLD THAT DUE TO THE AGE OF MY VEHICLE THEY COULD DO NOTHING. THIS IS A SAFETY ISSUE. IN AN EMERGENCY, I WOULD NOT BE ABLE TO EXIT MY VEHICLE. AND AS A PERSON WITH A DISABILITY THIS IS A PRIMARY CONCERN. ON THE INTERNET, YOU CAN FIND HUNDREDS OF PEOPLE WHO HAVE HAD THE SAME ISSUE WITH THE BUICK ENCLAVE AND THE GMC ACADIA. THIS NEEDS TO BE INVESTIGATED FOR POSSIBLE RECALL.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAILURE WITH THE FUSES AND THAT THE FUSE BOX BURNED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE CONTACT RESIDENCE DUE TO THE FAILURE. THE CONTACT REPLACED THE FUEL PUMP RELAY, FUSE BOX AND FUSES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

YOU ARE DRIVING DOWN THE ROAD AT NIGHT AND FOR NO REASON THE HEADLIGHTS GO OUT. YOU HIT THE HIGH BEAMS AND IN A FEW MINUTES THEY GO OUT. HAD THIS CAR TO THE DEALERS AT LEAST 4 TIMES AND THEY KEEP REPLACING THE RELAY AND A MONTH OR TWO LATER IT DOES THE SAME THING. WE HAVE A LOT OF DARK ROADS HERE IN OHIO AND YOU CAN BE COMING INTO A CURVE AND THE LIGHTS GO OUT. YOU CAN'T SEE A THING. GM CLAIMS THEY DON'T HAVE A PERMANENT FIX FOR THE PROBLEM.

TL* THE CONTACT OWNED A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS PARKED APPROXIMATELY 10 FEET FROM THE RESIDENCE WHEN A FIRE STARTED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS PRESENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) IN DECEMBER OF 2015, BUT THE VEHICLE WAS ALREADY DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 06/14/16*LJ *TR

TL* THE CONTACT OWNED A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE EXPERIENCED A FAILURE THAT DIRECTLY RELATED TO THE RECALL AFTER THE REPAIR WAS PERFORMED. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE CONTACT PARKED AND TURNED OFF THE VEHICLE. WHEN LOOKING UNDER THE HOOD, THE CONTACT NOTICED A SMALL FIRE NEAR THE ENGINE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY SERVICE AIR BAG LIGHT CAME ON FOR NO APPARENT REASON, AFTER MY FRIEND AND I RE-ENTERED THE VEHICLE WHILE ON A DAY OUTING. I BELIEVE IT TO BE FOR THE PASSENGER SEAT, BECAUSE THE PASSENGER AIR BAG DASH LIGHT WILL NOT ILLUMINATE TO ON WHEN A PASSENGER IS SEATED IN IT. WORRIED THAT IT MAY BE FOR THE WHOLE AIR BAG SYSTEM. WHEN I CALLED MY DEALERSHIP AFTER READING ABOUT THE RECALL, THERE RESPONSE WAS UNFORTUNATELY YOUR CAR IS NOT COVERED. I DON'T UNDERSTAND WHY? THEY SAID THE SAME THING WHEN THE POWER STEERING PUMP WENT OUT ON IT & I PAID SEPARATE FOR A DIAGNOSTICS,WHICH THEY SENT ME DOWN THE ROAD, WHICH IS 125 MILES ONE WAY FROM THE DEALERSHIP. ONLY TO RETURN A WEEK LATER AND HAVE IS REPLACED.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SWITCH GEARS BEYOND THE SECOND GEAR AND WOULD NOT ACCELERATE BEYOND 30 MPH. IT WAS DIAGNOSED THAT THE WAVE PLATE INSIDE THE TRANSMISSION HAD MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V291000 (SERVICE BRAKES, HYDRAULIC). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE CHROME WHEELS ASSOCIATED WITH THE FRAMING WAS WEARING PREMATURELY ON THE OUTSIDE OF THE TWO FRONT TIRES. THE DEALER WAS NOTIFIED WHERE IT WAS DIAGNOSED THAT THE 17-INCH CHROME A STAR WHEELS/FRAMING NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE WHEELS CONSTANTLY LOST AIR PRESSURE AND 10 TO 15 POUNDS OF AIR HAD TO BE PLACED BACK INTO THE TWO FRONT TIRES DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. UPDATED 04/22/16*LJ THE CONSUMER STATED THE CHROME WHEELS CRACKED, WHICH LED TO THE WHEELS LEAKING. UPDATED 05/04/16.*JB

TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHEN THE VEHICLE WAS STARTED, IT BURST INTO FLAMES. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.