BUICK Complaints

TL* THE CONTACT OWNED A 1997 BUICK REGAL. WHILE PARKED, THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE RECURRED TWO WEEKS AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.

I HAVE OWNED MY REGAL SINCE 2011. AS I ACCELERATE THE CAR WOULD SHUDDER AND SHAKE, THEN I WOULD GET A SERVICE STABILLI TRAC MESSAGE FOLLOWED BY A MESSAGE STATING THAT THE ENGINE POWER HAS BEEN REDUCED. AFTER I HAVE THE ISSUE IT WILL RESET ITSELF AFTER RESTARTING AND THEN WILL RUN FINE FOR A WHILE. I CALLED ON STAR ON SEVERAL OCCASIONS AND THEY TOLD ME THAT IT HAS AN ENGINE MISFIRE OR THE STABILITY TRAC NEEDS TO BE SERVICED OR THE ELECTRONIC THROTTLE BODY IS MALFUNCTIONING. I HAVE TAKEN THE CAR TO THE DEALER AND THEY TRIED TO FIX WITHOUT ANY LUCK. I THINK PART OF THE TROUBLE WITH FIXING IT IS THE FACT THAT THE COMPUTER RESETS ITSELF AND THEREFORE THEY CAN'T FIND A CODE. THE OTHER ISSUE WITH TRYING TO FIX IS THE FACT THAT THE CAR ONLY HAS THE ISSUE WHEN IT IS 35-40 DEGREES OUTSIDE AND BELOW. OTHER ISSUES I HAVE HAD, DRIVER'S SEAT HEATER NOT WORKING, OUTSIDE TRUNK RELEASE NOT WORKING, PASSENGER SIDE SEAT BELT DOES NOT CONNECT PROPERLY AND OF COURSE THE RECALLS FOR THE DRIVER'S SEAT BOLT AND EXTERIOR TURN SIGNALS. NOW FOR THE BAD NEWS FOR MYSELF IS THAT THE CAR IS OUT OF WARRANTY. GIVEN THE FACT THAT I HAVE READ MANY SIMILAR COMPLAINTS AND MOST OF THEM NOT BEING RESOLVED, I FIND IT VERY HARD TO BRING MYSELF TO TAKE IT TO THE DEALER AND HAVE THEM GUESS TO WHAT THE FIX MAY BE AT MY EXPENSE.

TL* THE CONTACT OWNS A 1997 BUICK REGAL. WHILE ATTEMPTING TO START THE VEHICLE, IT CAUGHT FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING DOWN THE ROAD YESTERDAY, AT AROUND 50 MILES PER HOUR, OUR 2011 BUICK REGAL, WITH ONLY 56,000 MILES ON IT, LOST POWER OUT OF THE BLUE AND WOULD NOT DRIVE OVER 30 MILES PER HOUR. IT APPARENTLY WAS IN REDUCED POWER MODE DUE TO A FAULTY THROTTLE BODY. THANKFULLY WE WERE NOT ON THE EXPRESSWAY, AS THIS WOULD HAVE BEEN A VERY DANGEROUS SITUATION GIVEN THE ROADS WERE VERY ICY YESTERDAY. APPARENTLY, MANY 2010 - 2012 BUICK REGALS ARE COVERED FOR THIS WITH A SPECIAL COVERAGE ADJUSTMENT SO IT IS A KNOWN PROBLEM. WE BELIEVE OUR VEHICLE SHOULD BE INCLUDED IN THIS ADJUSTMENT AS WELL. AS I MENTIONED EARLIER, THIS COULD BE A VERY DANGEROUS SITUATION AND WE BELIEVE IT NEEDS TO BE ADDRESSED.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL BURNING SMELL AND WOULD NOT OPERATE. IN ADDITION, THE CRUISE CONTROL DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX OVERHEATED AND MELTED, WHICH CAUSED THE FUEL PUMP AND VARIOUS OTHER ELECTRICAL COMPONENTS TO MALFUNCTION. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000...UPDATED 05-10-16 *BF UPDATED 6/14/18*JB

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE IN OPERATION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. AFTER PARKING THE VEHICLE, SMOKE AND FLAMES WERE PRESENT UNDER THE HOOD. THE CONTACT EXTINGUISHED THE FLAMES USING A CLOTH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT OBSERVED AND SMELLED SMOKE UNDER THE HOOD OF THE VEHICLE AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 153,000.

TL* THE CONTACT OWNED A 2000 BUICK LESABRE. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THERE WAS AN ABNORMAL EXPLOSION FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT SMOKE AND FLAMES APPEARED UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,900. THE VEHICLE WAS DESTROYED.

TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING DOWN A HILL AT 35 MPH, THE VEHICLE BEGAN TO LOOSE POWER AND THE ENGINE STALLED WHILE ALL THE WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 04/22/2016*LJ UPDATED 6/6/18*JB