BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BUICK LACROSSE
    - EL DORADO HILLS, CA

    MY VEHICLE'S DRIVE BELT WAS REPLACED AT 4244 MILES AND AT 58,863 MILES ON 02/16/16/16. I WAS ABLE TO DRIVE 102 MILES BEFORE THAT DRIVE BELT BROKE AGAIN CAUSING ME TO ABRUPTLY STOP. LUCKILY THOSE AROUND ME WERE ABLE TO AVOID HITTING ME. THIS IS THE 4TH DRIVE BELT THAT MY VEHICLE HAS NEEDED IN LESS THAN 59,000 MILES. I WAS TOLD THAT THE DRIVE BELTS ARE DEFECTIVE. I WAS ALSO TOLD THAT HYBRID ENGINES ARE MUCH HARDER ON DRIVE BELTS AND THAT THEY NEED TO BE REPLACED AT LEAST EVERY 50,000 MILES IF NOT SOONER. AFTER ONE WEEK MY VEHICLE IS STILL NOT REPAIRED AS THEY CANNOT FIND A DRIVE BELT FOR MY VEHICLE THAT EITHER IS NOT DEFECTIVE OR FEAR WILL NOT BREAK AGAIN. IT SEEMS TO ME THAT THERE SHOULD BE SOME TYPE OF RECALL ON THE DRIVE BELT. ADDITIONALLY, I HAD TO PAY FOR THE REPAIR ON THE DRIVE BELT AT 58,863 MILES WHICH SEEMS UNREASONABLE AS THIS APPEARS TO BE A PROBLEM WITH GM AND THEIR HYBRID/EASSIST ENGINE, NOT NORMAL WEAR AND TEAR.

    Source: NHTSA WEB SITE
  • 2002 BUICK REGAL
    - WOODLAND HILLS, CA

    2002 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD RECALL NOTICE. *SMD

    Source: CONSUMER LETTER
  • 2000 BUICK REGAL
    - COLUMBIA, TN

    2000 BUICK REGAL. CONSUMER WRITES IN REGARDS TO ENGINE OIL LEAK DEPOSIT ON EXHAUST MANIFOLD CAUSED FIRE DAMAGE UNDER HOOD. *SMD THE CONSUMER STATED SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. WHEN SHE RAISED THE HOOD, FLAMES WERE FLARING UP FROM THE OIL CAP. THE CONSUMER RECEIVED A RECALL NOTICE, TWO MONTHS AFTER THE FIRE. *JB

    Source: CONSUMER LETTER
  • 2006 BUICK LACROSSE
    - PENNINGTON, NJ

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED TO APPROXIMATELY 45 MPH. THE CONTACT HAD NO CONTROL OF THE VEHICLE AND IT CRASHED INTO A SNOW BANK. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED IN THE CRASH. THE VEHICLE WAS ABLE TO BE DRIVEN AND TAKEN TO A LOCAL AUTOMOBILE REPAIR SHOP TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK REGAL
    - OCALA, FL

    RECALL 15757 , ONLY REQUIRES GM TO REPAIR FRONT VALVE COVER & GASKET.THIS WAS DONE AT PALM CHEVY OCALA FL. REMEDY APPLIED UNDER EARLIER RECALLS DID NOT ADEQUATELY REMOVE SAFETY RISK! GM & DEALER REFUSE TO REPAIR REAR VALVE COVER & GASKET LEAKING OIL ON ENGINE BLOCK! REQUEST IMPROVED REMEDY RECALL BEFORE ENGINE FIRE IGNITES. BOTH STATED I CAN PAY FOR REPAIRS? HALF A RECALL REMEDY IS NOT ACCEPTABLE. OIL ACCUMULATES DURING ENGINE RUNNING & IN MOTION.PALM CEVY 2300 SW COLLEGE RD OCALA FL #352 629 8011.INVOICE CVS6487,02/24/16. REQUESTING COMPLETE SAFETY REPAIRS ON FRONT & REAR VALVE COVERS DUE TO OIL LEAKS ON ENGINE BY GM & DEALERS.GM HAS RECEIVED OTHER NOTIFICATIONS AND AWARE OF THIS PROBLEM BY OTHER OWNERS!!

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - ATHENS, AL

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS FAILED TO FUNCTION INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE CONTACT RECEIVE A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - ALBURTIS, PA

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SEIZED WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK SKYLARK
    - LAKE ELMO, MN

    TL* THE CONTACT OWNS A 1998 BUICK SKYLARK. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START AND THE ANTI-THEFT WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V036000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK REGAL
    - WADING RIVER, NY

    TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED AND WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK LACROSSE
    - CHILLICOTHE, IL

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000(EXTERIOR LIGHTING); HOWEVER, THE REMEDY OR PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE