BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 BUICK ENVISION- St. Clair Shores, MI
This has happened about 4-5 times now, car has approximately 17.5k miles. While accelerating attempting to reach speed limit, transmission has slipped out of gear and power to wheels is not happening. Have learned to switch into neutral and then drive and transmission will reorient and grab the appropriate gear and reengage the power to the wheels. This occurrence does not throw off any codes so it appears random. Took it to the dealer and they said it would be two weeks before their transmission guy could take a look at it and try to recreate. Since it is not throwing codes, elected to continue driving since it usually occurs in the 25 - 35 mph range.
Source: NHTSA WEB SITE -
2018 BUICK ENCORE- Pace, FL
The contact owns a 2018 Chevrolet Encore. The contact stated that while operating the vehicle, the transmission malfunctioned while in first gear, and the vehicle hesitated to accelerate from being stationary. Additionally, the message "Stabilizer" was displayed. The cause of the failure was not yetbeen determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 147,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 BUICK ENCLAVE- Warwick, NY
as someone who has been in the car business his entire life, the below TSB is utter bullshit. My 2025 enclave with 3400 miles on it had a catastrophic and copious amount of transmission fluid. on my tile floor in my garage and all over my driveway a minimum of 5 to 7 quarts.. had my wife been driving the car with my grandchildren as a guarantee it would’ve locked the transmission up and evacuated all the oil as it is on the high-pressure side of the pump. Based on my knowledge of recalls, this should be a stop sale and a recall, not a TSB why have they been given a pass on this? https://static.nhtsa.gov/odi/tsbs/2025/MC-11014291-0001.pdf
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- Fontana, CA
I purchased the vehicle a week before the incident. There were no warning lights or messages and nothing to indicate there was a problem. I was driving in a crowded parking lot so I was going very slow. When I turned my car suddenly died. My husband was passenger and my daughter and 2 sons were in the back. Smoke started coming from the seat and we all rushed out of the car while the seat was on fire. my husband pulled the seat out and put the fire out. I was not aware the battery is located under the back seat. I had the car towed and inspected by a mechanic. I was told the battery does not have a cover so the metal from the seat was touching the battery causing the fire. The battery is a top post battery that is recommended for this vehicle. I can find no information about a battery cover. The vehicle is available for inspection. I have photos and the report from the mechanic but I'm having trouble uploading them
Source: NHTSA WEB SITE -
2025 BUICK ENCLAVE- Jenks, OK
There is no manual door unlock for the driver or front passenger. I’ve contacted Buick and the dealership and they have verified in the event of an electrical failure or fire there is no way to unlock the front doors to exit the vehicle.
Source: NHTSA WEB SITE -
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2023 BUICK ENCLAVE- Burlington, KY
In Driver info center messages displayed are ESC “this is anti lock cracking system not working”. Steering assist reduced “this is lane departure steering assist not working” Parking brake. “not working” Also cruise control is not working Buick service tells me this has happened often enough in other vehicles that there is a repair bulletin on it. Also the initial cost to repair is $3000 + if this bulletin repair fixes the problem if not there would be more costs. This vehicle is within the 36 month bumper to bumper warranty period but has recently exceeded the 36000 mile warranty threshold. I have already paid for the initial part so it could be ordered.
Source: NHTSA WEB SITE -
2016 BUICK REGAL- West Frankfort , IL
My Buick stops when driving unknown when it’s a surprise lights and dash go off almost got hit took to mechanics it’s the 2016-17 “throw away motor” ad they call it does not last and gets”metal pieces” to ruin motor and turbo as I have noticed speed issues and dying unexpectedly it’s the regal turbo 2.0 v-6 motor a should be recall I’ve seen online since at mechanic and a large issue why no recall and I’m reporting this ty
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- Zephyrhills, FL
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK ENCORE- Riverdale, GA
The contact owns a 2014 Buick Encore. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a black screen. In addition, the low air pressure warning light was illuminated. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The contact was stopped by the Police due to the taillight on the driver’s side being inoperable. The bulb was checked, and the bulb was not blown. The contact stated that the vehicle lost motive power. The vehicle was started; however, the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK ENCORE- Clayton, NC
I believe my turbocharge is malfunctioning. The check engine light is on with code P0299. My vehicle is struggling to accelerate properly putting us in a few close calls while driving. Yes it is available for inspection - I've seen one mechanic on 6/13/25 - scheduled a follow up with a different one on 6/20/25 and have an appointment scheduled with GM on 7/1/25 should it go that far. I cannot pull out in front of vehicles even with double the normal amount of space confidently due to my lack of acceleration putting my family - pregnant wife and 1 year old at risk. We floor the gas pedal to try and get what should be normal acceleration but sometime it responds normally which has put us at risk of hitting vehicles in front of us. Yes - it has been inspected and we're getting more opinions. First appeared early June but no other warnings
Source: NHTSA WEB SITE