BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1996 BUICK REGAL
    - CHICOPEE, MA

    DRIVERS SIDE DOOR DOES NOT OPEN FROM INSIDE OR OUTSIDE. THE DOOR DOES NOT WORK WITH KEY EITHER. LOCK SEEMS TO WORKING BUT DOOR DOES NOT OPEN. THE CAR ONLY HAS 60,000 MILES ON IT. THIS IS A VERY COMMON PROBLEM WITH THIS CAR AND SHOULD BE A RECALL.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - ALBUQUERQUE, NM

    PARKED STATIONARY BUT ENGINE RUNNING: 250 POUND MALE HAD LEFT HAND OVER THE TOP OF THE DOOR WITH THE WINDOW DOWN IN 11 DEGREE WEATHER. HE WAS BACKING HIMSELF INTO THE CAR BECAUSE HE WAS ON CRUTCHES SO HIS LEFT HAND WAS USING THE OPEN FRONT PASSENGER DOOR FOR SUPPORT AT THE TOP BY THE WINDOW. THE WINDOW STARTED GOING UP AND HIS PINKY CAUGHT BETWEEN THE OUTSIDE WINDOW SEAL AND THE WINDOW. IT CHOPPED OFF THE TIP OF HIS PINKY ALONG WITH THE TIP OF FINGER BONE. FEEL THE OUTSIDE BLACK WINDOW SEAL ABOVE THE FRONT PASSENGER WINDOW. IT IS VERY PAPER THIN AND VERY SHARP LIKE A RAZOR IF YOU WERE TO LIGHTLY RUB YOUR FINGER ALONG IT. NOW, IMAGINE THE BLACK SEAL IN 11 DEGREE WEATHER. IT HARDENS. MAYBE BECAUSE IT HAPPENED FROM THE OUTSIDE IN WE BELIEVE THE WINDOW CAUGHT AND FORCED THE FINGER UP AND THE SEAL SHAVED IT OFF LIKE A RAZOR SLICE. A SKIN GRAPH DID NOT TAKE AND HIS PINKY IS NOW A DEFORMED TIP ON THE FINGER. KEEP KIDS (AND ADULTS) HANDS AWAY FROM THE WINDOWS--ESPECIALLY IN FREEZING COLD WEATHER.

    Source: NHTSA WEB SITE
  • 2003 BUICK LESABRE
    - STONE MOUNTAIN, GA

    "DEFECTIVE GASKETS FIRE HAZARD" OIL DRIPPING FROM VALVE COVER CAUGHT FIRE BURNING PLUG WIRES AND 3800 V6 ENGINE SHROUD'. I HAD PARKED THE VEHICLE IN MY DRIVE. I WENT INSIDE HOME FOR 2 MINUTES. I CAME BACK OUTSIDE TO RETRIEVE A SODA WHEN I DISCOVERED SMOKE BILLOWING FROM UNDER HOOD. WHEN I RELEASED HOOD LATCH AND RAISED HOOD FLAMES SHOT OUT DRIVING ME TO THE GROUND. I QUICKLY GOT A WASH BUCKET NEARBY AND WAS ABLE TO PUT OUT FIRE. I DON'T KNOW THE EXTENT OF DAMAGE. I FOUND OUT THAT OVER 1300 GM VEHICLES HAVE CAUGHT FIRE DUE TO THIS PROBLEM. I REPORTED THE INCIDENT TO BUICK AND WAS TOLD A REPRESENTATIVE WOULD CONTACT ME WITHIN 24 HOURS. 2 DAYS PASS NO CALL AND CAR SITS IN DRIVE. I'M LUCKY I CAUGHT IT AS IT COULD HAVE CAUSED A HOUSE FIRE AS WELL.

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - GING HARBOR, WA

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WITHOUT WARNING. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK RIVIERA
    - MACOMB, MI

    TL* THE CONTACT OWNS A 1998 BUICK RIVIERA. WHILE STOPPED, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. UPDATED 04/07/16*LJ *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - MARLBORO, MA

    TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LUCERNE
    - BUDA, TX

    POWER DISTRIBUTION/FUSE BLOCK UNDER BACK SEAT SHORTED AND GOT HOT ENOUGH TO MELT WIRES.VISIBLE SIGNS OF HEAT AND SMOKE ON THE UNIT AND PLUGS. PICTURES ATTACHED I CAN FWD MY LETTER TO BUICK IF NEEDED.

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - COLORADO SPRINGS, CO

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK RENDEZVOUS
    - SWARTZ CREEK, MI

    RECENTLY THE CABIN IS FILLING WITH THE SMELL OF GAS FUMES WHILE AT IDLE AND FILLING AT GAS STATION. THERE IS NO SERVICE ENGINE LIGHT COMING ON, INDICATING SOME SORT OF LEAK IN THE FUEL ENTRANCE TO THE TANK. THERE IS A RECALL #06230 THAT DIRECTLY RELATES TO THIS, HOWEVER I AM TOLD THAT MY VEHICLE WAS MADE A LITTLE LATER AND GM HAD DETERMINED THE LATER PRODUCED VEHICLES DID NOT HAVE THE PROBLEM THAT REQUIRED THE FUEL TANK TO BE REPLACED. I THINK THIS NEEDS TO BE INVESTIGATED FURTHER.

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - JUPITER, FL

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS EXPERIENCING THE RANDOM FAILURE OF THE LOW BEAM HEAD LAMPS FAILING TO WORK. THE CONTACT HAD TO APPLY THE HIGH BEAMS WHEN THE FAILURE HAPPENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEADLAMP RELAY. THE CONTACT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER FOR THE RECALL REPAIR FOR LONGER THAN TWO YEARS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE