BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 BUICK REGAL- MACHESNEY PARK, IL
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ UPDATED 03/30/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 BUICK REGAL- GLENMILLS, PA
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1996 BUICK LESABRE- PHILADELPHIA, PA
TL* THE CONTACT OWNS A 1996 BUICK LESABRE. THE VEHICLE WAS TAKEN FOR A TUNE-UP WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKETS, UPPER INTAKE MANIFOLD, AND THE OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK REGAL- LANDISVILLE, PA
LATE DECEMBER I RECEIVE RECALL 15757 WHICH STATED THE ISSUE WITH THE POSSIBLE ENGINE COMPARTMENT FIRE. IT ALSO STATED THAT 'PARTS TO REPAIR YOUR VEHICLE ARE NOT CURRENTLY AVAILABLE. MY CAR WENT ON FIRE ON JANUARY 19, 2016 AND WAS DESTROYED. IT WAS PARKED FOR ABOUT TWENTY MINUTES AFTER I DROVE IT FOR ABOUT 30 MINUTES.THE CAR THAT I HAVE HAD FOR 200,000 MILES BECAUSE WE LOVED THE CAR AND TOOK EXTREMELY GOOD CARE OF, WHICH WOULD HAVE LASTED AT LEAST ANOTHER TWO TO THREE YEARS, IS NOW GONE. I REPORTED IT PROMPTLY ON JANUARY 21, 2016 TO AN EXTREMELY GRACIOUS WOMAN NAMED ELIZABETH, AND WAS GIVEN THE SERVICE REQUEST NUMBER. AN INSPECTION OF MY VEHICLE WOULD OCCUR I WAS TOLD. I WAS JUST NOW TOLD ON THE PHONE THAT BECAUSE I MADE A CLAIM TO MY INSURANCE COMPANY, THAT GM / BUICK CONSIDERS THE MATTER CLOSED. IN WHAT WORLD DOES THAT MAKE SENSE??? I AM NOW FACED WITH THE NEED TO PURCHASE ANOTHER VEHICLE WHICH I CAN ILL AFFORD. EVEN WITH THE INSURANCE SETTLEMENT, I WILL INCUR DEBT THAT THAT WAS NOT IN MY PLANS AND WILL BE EXTREMELY DIFFICULT TO ARRANGE. BESIDES THE MONEY, IS THERE NO CONSIDERATION TO THE TURMOIL THIS HAS CAUSED. HAVE YOU EVER WATCHED YOUR CAR GO UP IN FLAMES? HAVE YOU EVER HAD TO TELL YOUR SPOUSE THAT THE VEHICLE SHE HAS METICULOUSLY CARED FOR SO LONG JUST BURNED TO A CRISP? THE FIRE OCCURRED IN MY WORKPLACE PARKING LOT AND WAS PUT OUT BY OUR LOCAL VOLUNTEER FIRE DEPT. I HAVE GONE TO GREAT LENGTHS TO MAKE SURE THAT MY INSURANCE COMPANY WAS AWARE THAT THE CAR NEEDED TO BE INSPECTED BY GM TO INSURE THAT THAT THE FIRE WAS RELATED TO THE RECALL ISSUE. I UNDERSTAND THAT PERFECTLY. I ALSO COMMUNICATED TO GM WHERE THE VEHICLE WAS BEING TOWED TO AND PROVIDED NAMES AND PHONE NUMBERS. IN FOLLOWING UP I WAS NOW TOLD THAT NOTHING WAS DONE AND NOTHING IS TO BE DONE!
Source: NHTSA WEB SITE -
2011 BUICK REGAL- MILWAUKEE, WI
PASSENGERS SIDE HEAD LIGHT AND WIRE CONNECTED TO IT MELTED THERE WAS SMOKE IN THE HEADLIGHT HOUSING
Source: NHTSA WEB SITE -
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2008 BUICK LACROSSE- ROCKVILLE CENTRE, NY
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO HEADLAMP DRIVER MODULE RECALL NOTICE REIMBURSEMENT ISSUES. *SMD THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Source: CONSUMER LETTER -
1999 BUICK REGAL- WATERBURY, CT
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- JACKSONVILLE, FL
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE PARKED, WHEN TRYING TO OPEN THE FRONT DRIVERS SIDE DOOR, THE DOOR HANDLE BECAME DETACHED FROM THE VEHICLE. THE LOCK AND THE INSIDES OF THE HANDLE WERE STILL CONNECTED, BUT THE DOOR HANDLE WAS SEPARATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,729.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- THOMASTON, ME
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- WOODSTOCK, VA
HEADLIGHTS WENT OUT WHILE DRIVING - KNOWN ISSUE AND RECALL WITH GM. CAR WOULD NOT START, THOUGH BATTERY WAS DEAD. WENT TO JUMP CAR AND FOUND OUT FUSE BOX AND WIRING HARNESS WAS MELTED LIKE IT CAUGHT FIRE. NUMEROUS SITES ARE SHOWING COMPLAINTS ABOUT THIS SAME ISSUE, MELTING, AND ELECTRICAL ISSUES. CAR WAS PARKED THE NIGHT BEFORE AND WAS NOT STARTED OR MOVED PRIOR TO THIS ISSUE BEING FOUND.
Source: NHTSA WEB SITE