BUICK Complaints

BOUGHT CAR NEW. ORIGINAL GOODYEAR EAGLE LS2 TIRES WITH 5 BELTED RADIAL INCLUDING 2 STEEL BELTS. 3000 MILES ON CAR. PROPER INFLATION. SPEED 40 MPH STATE ROAD DIVIDED HIGHWAY NIGHT, NOT TURNING. HEARD RUMBLING HIGH PITCH SOUNDS WHICH I FIRST THOUGHT WAS TRANSMISSION, BUT WAS ANTI SKID/ABS COMPUTER ASSISTED BRAKING. CAR PULLED SHARPLY RIGHT, INSTRUMENT PANEL SHOWED RIGHT TIRE -0- PSI. COMPLETE TIRE FAILURE SIDEWALL & SMOKING. TIRE MATERIAL WAS TOTALLY DISINTEGRATED. TOWED BY AAA. GM DEALERSHIP IS ASSESSING DAMAGE. MARKED P235/50R18 97H 0216640.

TL* THE CONTACT OWNED A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT PRIOR TO THE FIRE, THE TEMPERATURE GAUGE SHOWED THAT THE ENGINE WAS OVERHEATED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR IF ANY INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

ENGINE EXPLOSION AND FIRE VEHICLE WAS IN MY DRIVEWAY ENGINE OFF. WHEN I ATTEMPTED TO START THE VEHICLE THERE WAS A LOUD EXPLOSION FOLLOWED BY ENGINE FIRE. FLAMES WERE 20 FT HIGH. FIRE DEPT WAS CALLED BUT I WAS ABLE TO EXTINGUISH THE FIRE WITH FIRE EXTINGUISHER AND WATER FROM MY GARDEN HOSE. WHEN THE FIRE DEPT ARRIVED THE FIRE WAS ALREADY OUT. MY EVALUATION IS THE FOLLOWING: THE FORCE OF THE EXPLOSION WAS SO GREAT THAT IT SPLIT OPEN/CRACKED THE UPPER INTAKE MANIFOLD (UPPER PLANUM). IT ALSO LIFTED THE FUEL RAIL FROM THE ENGINE AND SOME INJECTORS CAME LOOSE, FUEL THEN SPILLED ON THE ENGINE AND FIRE IMMEDIATELY ENSUED. THE PLASTIC FUEL LINES ALSO POPPED OFF THE FUEL INJECTORS RAIL, THIS SPILLED EVEN MORE FUEL AND FED THE FIRE EVEN MORE. I CANNOT BELIEVE BUICK/GM USE PLASTIC INTAKE MANIFOLDS (UPPER PLANUM) AND PLASTIC FUEL LINE INTO THE ENGINE COMPARTMENT. I BELIEVE IF THE MANIFOLD AND FUEL LINES HAD BEEN MADE OF METAL, THE EXPLOSION OR BACKFIRE WOULD HAVE BEEN CONTAINED AND MINIMAL DAMAGE WITH NO FIRE WOULD HAVE OCCURRED. THE FIRE CONSUMED THE PLASTIC FUEL LINE WHICH THEN SPILLED EVEN MORE FUEL ONTO THE ON GOING FIRE. I RESEARCHED ON THE INTERNET AND FOUND NUMEROUS COMPLAINTS FROM OTHER PEOPLE WHO EXPERIENCED THE SAME INCIDENT INVOLVING BUICK AND GM VEHICLES. I BELIEVE THIS IS A COMMON PROBLEM AND DEFECTS THAT NEEDS TO BE INVESTIGATED. IF THIS INCIDENT HAD HAPPENED IN MY GARAGE MY ENTIRE HOUSE WOULD HAVE CAUGHT FIRE AND THERE COULD HAVE BEEN SERIOUS INJURY OR FATALITIES WITHIN MY FAMILY OR MYSELF. I BELIEVE THIS IS AN ENGINEERING DEFECT THAT NEEDS BE CORRECTED.

ON 11/30, WE TURNED ON THE CAR, THE ENGINE LIGHT ON THE DASH CAME ON TO SERVICE ENGINE. WE TOOK THE CAR TO THE DEALERSHIP. WE WERE INFORMED THE PROBLEM IS IN THE TRANSMISSION. IT NEEDED A TORQUE CONVERTER, A PUMP AND NEW GASKETS. THEY'VE HAD THE CAR SINCE 12/2, AND INFORMED US THEY WERE WAITING FOR THE GASKETS WHICH WILL POSSIBLY BE TWO MORE WEEKS.

HEADLIGHTS GO OUT WITHOUT WARNING CAUSING HAZARDOUS NIGHT DRIVING. RECALL ISSUED BUT GM HAS NO FIX YET! HAS HAPPENED SEVERAL TIMES. I HAVE CHECKED WITH LOCAL DEALER AND STILL NO FIX AVAILABLE.

I WAS DRIVING ON THE FREEWAY GOING AROUND A BEND AT ABOUT 65 MPH WHEN I HEARD A BANG AND THOUGHT IT WAS THE TIRE. IT TOOK ALL MY EFFORT TO GET IT OVER TO THE SIDE OF THE ROAD. I HAVE NEW TIRES ON THE VEHICLE. WHEN I GOT OUT TO LOOK, THE WHEEL WAS BENT OUT AND FIRST THING I THOUGHT WAS TIE ROD. TIRE IS FINE. WHEN MY HUSBAND AND UNCLE CAME OUT THEY NOTICED THE BALL JOINT HAD BROKE OFF. THANK GOODNESS I HAD CONTROL OF THE VEHICLE AND DID NOT HURT MYSELF OR SOMEONE ELSE. DON'T KNOW THE EXTENT OF WHAT IS GOING ON YET, BUT I DO NOT FEEL SAFE IN THE VEHICLE AFTER SEEING SO MANY COMPLAINTS ABOUT THE SUSPENSION, ETC. IN FACT WHEN I HAVE DRIVEN IT IN SNOW, EVEN WITH THE NEW TIRES, I DIDN'T FEEL LIKE I HAD VERY GOOD CONTROL. I HAVE NEVER FELT THAT WAY WITH OTHER VEHICLES THAT I HAVE OWNED.

ON THREE SEPARATE OCCASIONS IN THE PAST MONTH MY CAR LOST POWER WHILE I WAS DRIVING. FORTUNATELY, I WAS ON CITY STREETS WHEN THIS OCCURRED AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. I BROUGHT MY CAR IN TO MY BUICK DEALER AFTER THE 2ND OCCURRENCE AND THEY COULD FIND NOTHING WRONG WITH IT. WHEN IT HAPPENED AGAIN LAST WEEK I NOTICED THAT RIGHT BEFORE I LOST POWER THE SMALL WALLET THAT IS PART OF MY KEY CHAIN HAD FALLEN FROM THE TOP OF THE STEERING WHEEL (WHERE I KEEP IT SO IT DOESN'T HIT MY LEG). THINKING IT MAY HAVE JERKED THE IGNITION SLIGHTLY AND THAT MAY HAVE BEEN PART OF THE POWER ISSUE, I GOOGLED "BUICK ENCLAVE IGNITION ISSUES" WHEN I RETURNED HOME. IMMEDIATELY ALL OF THE GM IGNITION PROBLEMS OF THE PAST FEW YEARS CAME UP; INCLUDING THE FRIGHTENING NEWS THAT MY CAR HAD THE EXACT SAME IGNITION AS THE RECALLED CARS BUT THAT GM BELIEVED SOMETHING ABOUT THE DESIGN OF THE ENCLAVE (AND OTHER SUVS IN ITS CLASS) MEANT THAT THE IGNITION WAS NOT A PROBLEM. I AM HERE TO TELL YOU THAT IT IS, INDEED, A PROBLEM. I BROUGHT MY CAR BACK TO THE DEALER ON MONDAY AND THEY AGAIN CAN "FIND NOTHING WRONG WITH IT." I HAVE CONTACTED GM AND LET THEM KNOW I WILL NOT ACCEPT THIS VEHICLE UNTIL THE IGNITION IS REPLACED. NO ONE SHOULD BE DRIVING THIS CAR. I SHUDDER TO THINK ABOUT THE CONSEQUENCES IF I HAD BEEN DRIVING MY USUAL CARPOOL OF 5 12-YEAR-OLD BOYS. INDEED, TWICE WHEN I LOST POWER I WAS IN THE CAR WITH MY CHILD. I AM CONVINCED THIS IS A MAJOR PROBLEM AND THAT EVERYONE WHO OWNS ONE OF THESE CARS MUST BE ALERTED TO THE POSSIBILTIY OF POWER LOSS.

MY INSTRUMENT PANEL HAS BEEN REPLACED TWICE(UNDER EXTENDED WARRANTY AND ONCE OUT OF POCKET TO THE TUNE OF $1800). ALL THE GAUGES, MILEAGE, GAS, WATER AND OIL GAUGE, BATTERY, GEAR SHIFT AND OTHERS ARE NOT ILLUMINATED. THIS POSES A SAFETY HAZARD BECAUSE THE DRIVER IS UNAWARE OF THE WARNINGS AND SETTINGS. WHEN GAS GAUGE IS INOPERABLE, A SHUTDOWN ON THE EXPRESSWAY OR ROADWAY IS DANGEROUS AND POSSIBLY DEADLY. CAR CAN OVERHEAT IF GAUGE IS NOT REGISTERING PROPER LEVEL. WINDOW MOTORS FREQUENTLY ARE INOPERABLE CAUSING WATER INTRUSION AND WINDOW FOG WHICH IS DANGEROUS WHILE DRIVING

TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT NOTICED OIL WAS LEAKING FROM THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE IGNITION KEY FAILED TO GO INTO THE IGNITION AND FAILED TO TURN BACK. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.