BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 BUICK LESABRE- BRADFORD, PA
TL* THE CONTACT OWNS A 1997 BUICK LESABRE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND THE KEY WAS TURNED IN THE IGNITION SWITCH, THE DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT STATED THAT APPROXIMATELY 20 MINUTES LATER THE PASSENGER SIDE AIR BAG ALSO DEPLOYED. THE DRIVER SUSTAINED FACIAL CUTS, BRUISES, A FRACTURED CHEEKBONE AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- BLLOOMSBURG, PA
TL* THE CONTACT OWNED A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- FORT LAUDERDALE, FL
REGARDING EXTERIOR LIGHTING- WHILE DRIVING AT NIGHT -THE HEADLIGHTS WILL SUDDENLY GO OFF & STAY OFF FOR A PERIOD OF TIME.SOMETIMES THEY WILL COME BACK ON & STAY & OTHER TIMES JUST STAY OFF. IT WAS NOT HAPPENING EVERY TIME,BUT NOW SEEMS TO DO IT MORE FREQUENTLY. I'M AFRAID TO DRIVE IT AT NIGHT.
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- NAPLES, FL
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT PROVIDED....UPDATED 03-31-16 *BF *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- CLARENCE CENTER, NY
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A PROGRESSING LEAK OF OIL AND FUMES ASSOCIATED WITH THE ENGINE. THE CONTACT NOTIFIED THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO PROVIDE A REMEDY TO PREVENT THE CONDITION. THE CONTACT NOTICED STRONG OIL AND FUEL FUMES ON THE EXTERIOR AND INTERIOR OF THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED MORE THAN ONE DEALER AND THEY WERE UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REMEDY. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR WHEN THE PART WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 BUICK LACROSSE- SUGAR LAND, TX
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT EXPERIENCED AN INTERMITTENT FAILURE WITH THE LOW BEAM HEADLIGHTS FOR THE PAST YEAR. THE CONTACT HAD TO DRIVE WITH THE HIGH BEAM HEADLIGHTS AT NIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO A LOCAL DEALER. THE DEALER DIAGNOSED THAT THERE WAS A DEFECTIVE HEADLIGHT MODULE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE HDM RECALL. THE FAILURE MILEAGE WAS 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- ROCHESTER, NY
I RECEIVED A RECALL NOTICE IN JANUARY 2015 THAT WAS DISCOVERED NOVEMBER 2014 ACCORDING TO GM RECALL INFO. IT IS GM SAFETY RECALL 14291. I CHECKED TODAY, DEC 21' 2015, AND GM INDICATED THERE IS NO REMEDY YET. THIS SEEMS LIKE AN EXCESSIVE PERIOD OF TIME. MAYBE NHTSA SHOULD INVESTIGATE
Source: NHTSA WEB SITE -
2004 BUICK REGAL- VEGAS, NV
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS A WHITE SMOKE COMING FROM THE ENGINE AND THE VEHICLE STARTED TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE DETAILS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 70,300. ...UPDATED 02/04/16 *BF *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK REGAL- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHEN THE VEHICLE WAS AT A STOP, IT OVERHEATED AND THE MANIFOLD NEEDLE FLUCTUATED. WHEN PARKED, THE MANIFOLD NEEDLE SEIZED AT THE "F" POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT A THERMOSTAT AND MANIFOLD NEEDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT AND THE THERMOSTAT WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,450. .....UPDATED 02/10/16 *BF *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK REGAL- SPANAWAY, WA
TL* THE CONTACT OWNED A 2000 BUICK REGAL. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE