BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 BUICK LACROSSE- HILO, HI
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO RESPOND INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 BUICK REGAL- BALTON, GA
TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT PANEL LIGHTS AND TAIL LIGHTS BLEW OUT. IN ADDITION, THE IGNITION KEY WAS RUNNING HOT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 212,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LACROSSE- MANSFIELD, OH
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LACROSSE- STEWARTSTOWN, PA
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE EXTERIOR LIGHTING; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/06/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LACROSSE- GREENVILLE, NC
ON DEC. 18TH MY WIFE AND I WERE DRIVING AT NIGHT GOING TO A CHRISTMAS PARTY WHEN THE LOW BEAM HEADLIGHTS WENT OUT WITHOUT WARNING.I SWITCHED TO THE HIGH BEAMS AS THEY WERE STILL FUNCTIONING. WE WENT THE LAST MILE TO OUR DESTINATION ON THE HIGH BEAMS. I TURNED OFF THE CAR TO SEE IF THAT WOULD RE;SET THE LIGHTS, IT DID NOT. WE WENT TO THE PARTY AND CAME BACK TO THE CAR APX. 3 HOURS LATER. I STARTED THE CAR AND THE LOW BEAMS CAME ON..AFTER ABOUT 1/2 MILE THEY WENT OUT AGAIN..SO I PULLED OVER AND SHUT OFF THE CAR TO SEE IF THEY WOULD COME ON UPON RE-START,THEY DID NOT,SO WE CONTINUED ON WITH HIGH BEAMS. AFTER ABOUT 10 MINUTES THE LOW BEAMS CAME ON FOR THE REST OF OUR TRIP HOME. THE NEXT DAY I RESEARCHED THE ISSUE ON-LINE AND DISCOVERED A RECALL HAD BEEN ISSUED FOR THIS PROBLEM I CONTACTED THE LOCAL BUICK DEALER AND WAS TOLD THEY WERE OF THE PROBLEM BUT HAD NO DIRECTION ON HOW TO FIX IT FROM G.M. MY WIFE CALLED ANOTHER AREA BUICK DEALER AND RECIEVED THE SAME REPLY..SHE WAS ABLE TO GET A HOLD OF G.M. AND WAS TOLD THEY WERE AWARE OF THE ISSUE AND WOULD GET BACK TO US.. WE NEVER R GOT ANY RECALL NOTICE FROM G.M. I HAD TO PRINT ALL THE FORMS FROM THE NHTSA WEB SITE.. SEEMS TO ME THAT THIS A MULTI MILLION DOLLAR LAW SUIT WAITING TO HAPPEN AFTER SOMETHING REALLY BAD HAPPENS (IT IS ONLY A MATTER OF TIME). THIS PROBLEM IS NOT JUST WITH TE BUICK LACROSSE THERE ARE OTHER MODELS INVOLVED.. SO WHAT CAN BE DONE TO GET G.M. AND THEIR DEALERS TO FIX THIS?
Source: NHTSA WEB SITE -
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2001 BUICK PARK AVENUE- WAYCROSS, GA
ANY TIME THE THE BATTERY IS DISCONNECTED THE GAS NEEDLE GOES ON THE WRONG SIDE AND WILL NOT COME BACK IN PLACE UNTIL THE DASH IS REMOVED AND THIS PROBLEM IS FIXED AT A DEALERSHIP AND THIS COST.
Source: NHTSA WEB SITE -
2001 BUICK REGAL- HICKORY, NC
TL* THE CONTACT OWNED A 2001 BUICK REGAL. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE CAUGHT ON FIRE, WHILE PARKED. THE FIRE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK REGAL- COLQUITT, GA
TL* THE CONTACT OWNED A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE PARKED, THE CONTACT WAS NOTIFIED THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK REGAL- MILWAUKEE, WI
TL* THE CONTACT OWNED A 1997 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK REGAL- COLUMBIA, MO
10-15 MINUTES AFTER BUICK WAS PARKED IT CAUGHT FIRE. JAN. 2014. I KNOW FIND THERE IS A RECALL FOR OIL ON EXHAUST MANIFOLD . I CONTACTED BUICK AND GOT THE RUN AROUND AND DO FEEL I AM DUE SOME COMPENSATION HOWEVER DO NOT KNOW HOW TO GO FORWARD.
Source: NHTSA WEB SITE