BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 BUICK REGAL
    - MARYSVILLE, PA

    TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 68 MPH, THE VEHICLE STALLED WITHOUT WARNING DUE TO A SHORT IN THE IGNITION. IN ADDITION, THE CONTACT MENTIONED THAT AFTER THE FAILURE OCCURRED, THE VEHICLE FAILED TO SWITCH GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. UPDATED 03/09/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK REGAL
    - AURORA, CO

    TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE IGNITION KEY WAS DIFFICULT TO REMOVE AND REMAINED STUCK NUMEROUS TIMES. THE CONTACT HAD TO USE THE MANUAL RELEASE BUTTON EACH TIME THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE IGNITION SWITCH AND KEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - PLANO, TX

    2006 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEAD LAMP DRIVER MODULE RECALL PART ISSUES. *SMD THE CONSUMER STATED HE RECEIVED A RECALL LETTER REGARDING THE HEADLAMP. THE LETTER STATED A PERMANENT FIX WAS CURRENTLY UNDER DEVELOPMENT AND HE WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. THE CONSUMER STATED THE DRIVER HEADLAMP MODULE FAILED. THE MODULE WAS REPLACED THE NEXT DAY WITH A SIMILAR PART WITH THE SAME DEFECT. THE CONSUMER IS STILL WAITING FOR A PERMANENT FIX. *JB UPDATED 12/21/15. *JB

    Source: CONSUMER LETTER
  • 2000 BUICK REGAL
    - OLIVE BRANCH, MS

    TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT OBSERVED A SMALL AMOUNT OF OIL LEAKING UNDERNEATH THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED EACH TIME HE MOVED THE DRIVER SEAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 03/10/16*LJ UPDATED 05/14/18*JB *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK REGAL
    - PRESTON, MS

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A PROGRESSING ODOR WHICH MAY HAVE BEEN ASSOCIATED WITH THE MOTOR OR ENGINE THAT CONTINUED TO WORSEN. AS THE FAILURE CONTINUED, THE SERVICE ENGINE WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO WAIT TO RECEIVE THE SECOND NOTIFICATION LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR PART WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK REGAL
    - TOPEKA, KS

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK REGAL
    - EDWARD, NC

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT LIFTED THE HOOD AND NOTICED THE ENGINE HAD CAUGHT FIRE, WHICH DESTROYED THE ENGINE AND CAUSED A FAILURE WITH THE COOLING FANS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT WAS A CERTIFIED MECHANIC AND STATED THAT THE PRESSURE RETURN REGULATOR, SPARK PLUG WALLS, AND AIR CONDITIONING UNIT WERE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V507000 (ENGINE AND ENGINE COOLING), WHICH STATED THAT IN THE CASE OF OIL DRIPPING INTO THE HOT SURFACE OF THE EXHAUST, THE VEHICLE MAY CATCH FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - LIMA, OH

    TL* THE CONTACT OWNED A 1998 BUICK REGAL. WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE CONTACT'S RESIDENCE, IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE VEHICLE WAS DESTROYED DUE TO THE FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK REGAL
    - OREM, UT

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER DRIVING LONG LENGTHS OF TIME, THE FRONT OF THE VEHICLE WOULD EMIT AN ABNORMAL ODOR AND THE OIL AND ENGINE WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK REGAL
    - EAU CLAIRE, WI

    TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE