BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1999 BUICK REGAL
    - EL CERRITO, CA

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE ERUPTED INTO FLAMES NEAR THE ENGINE COMPARTMENT. THE FIRE WAS EXTINGUISHED BY A NEIGHBOR UPON LIFTING THE HOOD. THE FIRE DEPARTMENT WAS NOT NOTIFIED AND THERE WAS NO POLICE REPORT OR FIRE INSPECTION REPORT. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND WAS WAITING ON THE MANUFACTURER TO DETERMINE WHAT DEALER TO TOW THE VEHICLE TO FOR INSPECTION AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - LAKE CITY, FL

    TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. NO POLICE OR FIRE REPORTS WERE FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - ATLANTA, GA

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FIRE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK REGAL
    - PERU, IN

    TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LACROSSE
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE MADE A GRINDING NOISE WHILE ATTEMPTING TO TURN. THE CONTACT ALSO STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LACROSSE
    - JAYESS, MS

    LOW BEAM HEADLIGHTS CAN GO OUT AT ANY TIME WHILE DRIVING. STARTED HAPPENING ABOUT 7/2013. WOULD ONLY DRIVE DURING DAY/ HAD MODULE REPLACED A YEAR AGO WHEN RECALL NOTICE CAME OUT AND HAD LIGHTS FOR A ABOUT 6 MONTHS WITH NO PROBLEM. WAS DRIVING GOING AROUND A CORNER A COUPLE OF MONTHS AGO, LIGHTS WENT OUT AND I WENT INTO DITCH CAUSING A BAD FENDER DENT AND BREAKING MY WINDSHIELD. LIGHTS CAN COME AND GO AT ANY TIME. THANK GOD, NO ONE WAS HURT. THIS COULD BE A MAJOR PROBLEM. YOU CAN USE BRIGHTS, BUT THAT WOULD CAUSE BLINDING THE ONCOMING TRAFFIC.

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - KISSIMMEE, FL

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR INSPECTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,764. THE VIN TOOL CONFIRMS THE PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - SETUAKET, NY

    THE POWER STEERING FLUID IS LEAKING AFTER HEARING LOUD GRINDING NOISE AND DIFFICULT TO STEER WHILE DRIVING. GM SAID THEY DIDN'T SEE A PROBLEM AND NOT PART OF THE "SPECIAL COVERAGE" THAT INVOLVES A STEERING PUMP. APPARENTLY, YOU NEED TO ALMOST CRASH YOUR CAR BEFORE THAT IS REPLACED. I RECEIVED A QUOTE TO REPAIR AND IT'S AT LEAST $800. THE CAR HAS 67K MILES AND IS 5 YEARS OLD - ONLY OWNER.

    Source: NHTSA WEB SITE
  • 1998 BUICK REGAL
    - CLEVELAND, OH

    TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LACROSSE
    - HARTWELL, GA

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, BOTH HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO ENGAGE THE HIGH BEAM HEADLIGHTS IN ORDER TO VIEW THE ROAD. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS HAD TO BE ENGAGED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE