BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK LUCERNE
    - CHEVY CHASE, MD

    TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE BECAME INCREASINGLY DIFFICULT TO SHIFT OUT OF PARK. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. PRIOR TO THE FAILURE, THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LACROSSE
    - BOWLING GREEN, KY

    MY EXTERIOR LIGHTS WENT OUT TWICE LAST NIGHT, WHILE DRIVING DOWN THE INTERSTATE (APPROXIMATELY 70 MPH). I WAS ABLE TO PUT MY FLASHERS ON AND GET OFF EACH TIME. AFTER ABOUT 5 MINUTES THEY WOULD COME BACK ON. I AM NOT SURE WHAT CAUSED THE ISSUE, BUT IT IS VERY CONCERNING. I DID A GOOGLE SEARCH AND APPARENTLY THIS IS A COMMON PROBLEM WITH THE BUICK LACROSSE. BUT I CAN'T SEEM TO FIND ANY KIND OF RECALL ADDRESSING THE ISSUE...

    Source: NHTSA WEB SITE
  • 2006 BUICK RAINIER
    - CARMEL, IN

    WHEN DRIVING AT NIGHT IN THE MIDDLE OF A DRIVE THE HEADLIGHTS AND DRL FAILED. THE NEXT DAY THEY WORKED. THIS IS SIMILAR TO NHTSA ID# 10724629. CALLED BUICK AT (800) 521-7300 AND SHE SAID MY COMPLAINT WAS RECORDED AS SERVICE REQUEST 8-1699743903. SHE ALSO INFORMED ME THAT EVEN THOUGH SOME 2006 BUICK RAINERS WERE RECALLED THAT MY VIN WAS NOT INCLUDED IN THE RECALL. I AM EXPERIENCING THE EXACT PROBLEM OF OTHER RAINERS AND SHOULD BE INCLUDED IN THE RECALL. I INFORMED BUICK OF THIS. PLEASE CONTACT BUCIK TO DEMAND THE SAME.

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - WOODSTOCK, VA

    PURCHASED CAR 11/2015 WITH 60K MILES. A MONTH LATER, I TURNED ON THE REAR DEFROST WHILE DRIVING. WHEN I CAME HOME, I PARKED AND EXITED THE CAR. THE REAR WINDSHIELD SHATTERED.

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - BLOOMSDALE, MO

    TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE DEFROSTER FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000. UPDATED 02/10/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK RAINIER
    - CONWAY, SC

    TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED AND DISPLAYED 120 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - COVINGTON, GA

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK ENCLAVE
    - ALBANY, MO

    AT 60,000 MILES NOTICED A SLIGHT "SQUEAK" IN MY STEERING WHEN TURNING. DEALERSHIP CHECKED IT AND STATED I NEEDED A NEW STEERING RACK "...FOUND NOICE COMING FROM STTERING GEAR INPUT SHAFT SEAL, BUT ASLO FOUND STEERING GEAR LEAKING FLUID OUT BOTH END OF GEAR". QUOTED ME A $1589.00 REPAIR. I WAS INFORMED THIS HAS BEEN AN ISSUE ON ENCLAVES & TRAVERSES, BUT NOT A RECALL.

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - HARRISBURG, PA

    THE HEADLIGHT CONTROL MODULE PART OF THE BODY CONTROL FAILED CAUSING LOW BEAM HEADLIGHTS TO BE INOPERABLE. I WAS ADVISED GM ISSUED A TECHNICAL SERVICES BULLETIN ABOUT THIS ISSUE. A RECALL NOTICE MAY BE ISSUED . MY WIFE WAS GOING TO WORK AT 4 AM ON SATURDAY MORNING AND WAS FORCED TO USE HIGH BEAMS TO ILLUMINATE THE HIGHWAY AND LOCAL STREETS.THE DEFECTIVE MODULE WAS REPLACED THIS AFTERNOON .HDM MODULE 2545 CPC 1 15016745 (S) RELAY PARTS COST $60.74 LABOR $114.00 & SALES TAX $10.48 = TOTAL COST $ 185.22.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - KNOXVILLE, IA

    WHEN WE PURCHASED THIS AUTO WE WERE TOLD THE BRAKES WOULD MAKE A NOISE BUT THAT IT WAS NOT A PROBLEM. WE WERE NOT TOLD THAT THEY WOULD GRAB STRONGLY ENOUGH TO THROW THE DRIVER FORWARD AT THE SLIGHTEST TOUCH. THE PROBLEM INITIALLY OCCURRED EACH TIME THE VEHICLE WAS FIRST STARTED BUT NOW HAPPENS MORE FREQUENTLY AND IS MUCH MORE SEVERE. IS VERY DANGEROUS WHEN THERE IS MOISTURE IN THE AIR OR WHEN THE WEATHER IS COOLER. I FEEL THAT IT IS A DEFINITE SAFETY HAZARD.

    Source: NHTSA WEB SITE