BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 BUICK REGAL- PORT RICHEY, FL
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT NOTICED OIL LEAKING FROM THE FRONT AND REAR OF THE VEHICLE, WHILE PARKED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE OIL PAN, AND VALVE COVER GASKET WERE REPLACED. IN ADDITION, THE OIL CHANGE WAS PERFORMED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE REMEDY FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- BALTIMORE, MD
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ; UPDATED 05/11/18*JB *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 BUICK REGAL- SALISBURY, NC
TL* THE CONTACT OWNED A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING INTO THE DRIVEWAY AT ABOUT 5 MPH, THERE WAS SMOKE EMITTING FROM UNDERNEATH THE HOOD, WITHOUT ANY WARNING. THE CONTACT LIFTED THE HOOD AND THE ENGINE IMMEDIATELY BURST INTO FLAMES. THE FIRE DEPARTMENT ATTEMPTED TO EXTINGUISH THE FIRE HOWEVER, THE FLAMES WERE EXCESSIVE AND THE VEHICLE BURNED COMPLETELY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT AFTER THE FIRE, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 THE (ENGINE AND ENGINE COOLING. THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 03/16/16*LJ;05/11/18*JB *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RENDEZVOUS- CORDOVA, TN
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- LIGONIER, PA
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE EXTERIOR HEAD LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 BUICK LACROSSE- BLANDING, UT
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT PASSENGER AND DRIVERS SIDE LOW HEAD BEAMS FAILED WITHOUT WARNING. THE CONTACT ENGAGED THE HIGH BEAMS TO ILLUMINATE THE ROAD. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE HEADLAMP DRIVER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 99,000....UPDATED 02/04/16 *BF UPDATED 05/10/18*JB *TR THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LACROSSE- NEW HOPE, MN
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BULB FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,866. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LUCERNE- MARYLAND HEIGHTS, MO
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE DOORS LOCKED INDEPENDENTLY, AND THE INTERIOR AND EXTERIOR LIGHTING AND WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,362.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK ENCLAVE- HIALEAH, FL
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 BUICK ENCORE- SPRING HILL, FL
TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THERE WAS AN INTENSE GLARE THAT IMPACTED VISIBILITY IN WHICH THE CONTACT WAS UNABLE TO SEE THE INSTRUMENT PANEL WARNING INDICATORS ON THE INSTRUMENT PANEL. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND WERE UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED WHILE DRIVING DURING THE DAY TIME. THE APPROXIMATE FAILURE MILEAGE WAS 24. UPDATED 02/05/16*LJ; VEHICLE PURCHASE DATE SHOULD BE BEFORE INCIDENT DATE UPDATED 05/10/18*JB *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE