BUICK Complaints

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND HAD DONE SO ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000....UPDATED 02/04/16 *BF THE DRIVER SEAT BELT BUCKLE WAS REPLACED AT THE OWNER'S EXPENSE. *JS

NOTICED A VERY STRONG SMELL OF GASOLINE IN MY GARAGE. INSPECTION SHOWED A SMALL STAIN ON THE GARAGE FLOOR AND A SLOW DRIP. FURTHER INSPECTION REVEALED A LEAK IN THE VICINITY OF THE CONNECTION BETWEEN THE GAS FILLER HOSE AND THE GAS TANK. THE DRIP WILL CEASE WHEN THE TANK IS BELOW HALF FULL

WHILE DRIVING AT NIGHT THE LOW BEAMS TURN OFF WITHOUT WARNING. THIS HAS OCCURED 4 TIMES, 1 ON THE INTERSTATE, 3 ON SURFACE STREETS. VERY DANGERUOS COULD CAUSE A HEAD ON COLLISION, OR DRIVER TO LEAVE THE ROADWAY.

WHILE DRIVING AT NIGHT THE LOW BEAMS TURN OFF WITHOUT WARNING. THIS HAS HAPPENED ON THE INTERSTATE AND SURFACE STREETS

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER THE LIFTGATE WAS OPENED, THE LIFTGATE INDEPENDENTLY CLOSED WITHOUT WARNING. AS A RESULT, THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE STRUT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,606. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ABS STABLILITY TRACTION LIGHTS COME ON AND THE CAR DIES I HAVE NO POWER STEERING OR BREAKING POWER AND MY CAR IS STILL MOVING. GM DID THE PETAL RECALL TO IT THINKING THAT WOULD FIX IT, IT DID AND HAS NOT. THIS IS A DEATH TRAP I HAVE LOST FAITH IN DRIVING THIS CAR. HOW IS THIS NOT A SAFETY ISSUE??? HAS HAPPENED TWICE.

A WEEK AGO, I FELT MY 2012 BUICK ENCLAVE WASN'T STEERING PROPERLY...LIKE I SUDDENLY HAVE CONSIDERABLY LESS CONTROL...AS IF THE STEERING WHEEL IS FIGHTING ME WHEN I TURN. I NOTICED IT BECAUSE I COULD NOT GET MY CAR'S STEERING TO RESPOND COMING ONTO AN ENTRANCE RAMP ONTO 76W IN PA AND IT ALMOST VEERED INTO THE LANE TO THE LEFT (AS I WAS FIGHTING TO HOLD MY WHEEL TO THE RIGHT COMING OFF THE RAMP). I BROUGHT THE CAR TO MY LOCAL GM CERTIFIED MECHANIC WHO DID DIAGNOSTICS AND DISCOVERED A MALFUNCTION IN MY STEERING PUMP AND A LEAKY HOSE. HE SUGGESTED I CALL THE GM DEALER WHO REPAIRS MY CAR FOR ANY ITEM UNDER RECALL, BULLETIN OR EXTENDED WARRANTY BECAUSE THE ISSUE HE IDENTIFIED IS CONSISTENT WITH A SAFETY ISSUE IDENTIFIED ON EARLIER ENCLAVES. THE SERVICE MANAGER AT FAULKNER BUICK IN WEST CHESTER DID STATE THAT IT IS AN ISSUE ON EARLIER MODELS AND THERE IS A BULLETIN ISSUED FOR EARLIER MODELS FOR POWER STEERING ISSUES IN ENCLAVES. MY YEAR/VIN IS NOT COVERED. HE SUGGESTED I CALL GM. I WAS ON PHONE WITH GM WARRANTY FOR AN HOUR. THEY OPENED CASE BUT SAY THEY CAN'T REVIEW CASE UNTIL THE STEERING ISSUE IS VERIFIED BY A GM SERVICE DEALER. I WILL HAVE TO PAY GM SERVICE DEALER FOR DIAGNOSTICS WHEN I ALREADY PAID A GM CERTIFIED MECHANIC FOR SAME. GM IS NOT ABLE TO TELL ME UNTIL ONE OF THEIR SERVICE PROVIDERS CONFIRMS ISSUE WHAT, IF ANY, FINANCIAL ASSISTANCE THEY WILL PROVIDE. THE REPAIR IS ESTIMATED AT ~$1000...THE ENTIRE PUMP AND HOSE NEED TO BE REPLACED, AND ESTIMATED LABOR IS 6 HOURS. IN MEANTIME, I HAVE TO SLOW MY CAR DOWN TO 20 MILES PER HOUR OR LESS COMING ONTO OR OFF OF RAMPS FOR MAJOR HIGHWAYS SUCH AS PENN TPKE BECAUSE STEERING CONTROL ISN'T THERE & IT FEELS AS IF WHEEL IS PULLING IN OPPOSITE DIRECTION, I'M HAVING TO FIGHT IT, AND IT FEELS AS IF CAR WILL SKID OUT. MY MECHANIC LOOKED AT ALL OTHER POSSIBILITIES AND ID'D FAULTY STEERING PUMP AND HOSE LEAK, SPECIFICALLY.

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE THE LIFTGATE DOOR WAS OPENED, IT SUDDENLY FELL DOWN AND STRUCK THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE DOOR STRUTS WERE FAULTY. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) IN AUGUST OF 2015. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 50,000.

ENGINE STOPS WORKING WITH LOSS OF ALL CONTROL, BATTERY TURNS OVER BUT VEHICLE WILL NOT START. WHEN I PRESS ON ACCELERATOR THE CAR WILL START BUT WHEN I STOP AT THE STOP LIGHT THE CAR WILL STOP. I AM AFRAID TO DRIVE IT IN HIGHWAY. .

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.